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Lofty vs Zoho CRM

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Updated March 18, 2026

Lofty vs Zoho CRM: Which is best for you?

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1 million+ businesses helped
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Starting Price

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$14.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Access Controls/Permissions
4.67
Lead Generation
4.15
Activity Dashboard
4.14
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Real-Time Notifications
4.93
Gamification
4.88
Real-Time Analytics
4.86
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Integrations
dotloop
dotloop
BoldTrail Back Office
BoldTrail Back Office
Google Calendar
Google Calendar
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Google Ads
Google Ads
Zoho Social
Zoho Social
Zoho Survey
Zoho Survey
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Pros / Cons
  • However, it is not plug-and-play, and some features do not currently live up to how they are marketed. If Lofty improves customer support responsiveness, follows through more consistently on issue resolution and refunds, and refines its advertising, SEO, and AI tools, it could easily become a top-tier platform. As it stands, it’s a solid system with strengths, but also some meaningful gaps that prospective users should be aware of.
  • I also dislike the billing. As the agents add or remove team members, we should be able to see the count since we are splitting that cost with them.
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  • Zoho CRM's exceptional value and deep customization, which allows my team members to tailor modules and workflows to specific business needs without high costs
  • For more than two months, Zoho was unable to correct billing issues on its own systems after transitioning our account from annual to monthly billing.
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Ease-of-Use
3.9/ 5
Highest performing feature
in the comparison
4.2/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.3/ 5
Customer Support
3.5/ 5
Highest performing feature
in the comparison
4.1/ 5
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
10 Recommendations
29 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad