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Document360 vs Salesforce Service Cloud: Which is best for you?
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Features
- By providing a central, searchable repository, it has dramatically reduced the time employees spend searching for information, which boosts internal productivity.
- The main drawback is the licensing model: even if you're only using the platform in one other language than English, you're required to purchase an English license.
- For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.
- Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements
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