Ebsta 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ebsta

4.8

(104)

Pricing

Starting at $50.00 per month

About Ebsta

69% of salespeople are failing to hit quota. It's not sustainable.

If you do as you always have done, you are doomed to repeat the same mistakes.

Ebsta guides reps to more effective pipeline reviews, forecast calls, and sales processes. Over 500+ customers trust Ebsta to improve the effectiveness of their sales teams. Ebsta adapts to the sales team's methodology, sales process, and objectives to support teams with effective decision-making at every stage.

Ebsta Screenshots

Ebsta Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Conversation Intelligence

$50.00

per user, per month

Plan includes:

Call playback
Auto-qualify deals with your sales methodology
Share snippets internally and externally
Topic tracking
Key Moment and Call Summaries
Call & Topic Alerts
Ebsta AI Bot

Relationship Intelligence

$60.00

per user, per month

Plan includes:

Auto-Sync Emails
Auto-Sync Meetings
Relationship Scoring
Relationship Mapping
Relationship Trends
Capture Missing Contacts

Revenue Intelligence

$70.00

per user, per month

Plan includes:

Forecasting
Pipeline Management
Deal Insights
Projected Revenue
Forecast Roll-Ups
Forecast Trends
Forecast Pacing
Forecast Insights
Forecast Submissions
Forecast Change

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Ebsta Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of Ebsta
Activity Dashboard
Activity Tracking
Calendar Management
Campaign Management
Churn Management
Collaboration Tools
Contact Management
Content Creation
Content Management
Conversation Intelligence
CRM
Customer Database
Dashboard
Email Management
Engagement Tracking
Forecasting
For Sales Teams/Organizations
Goal Management
Lead Capture
Lead Management
Lead Qualification
Meeting Management
Monitoring
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Prioritization
Prospecting Tools
Reporting & Statistics
Sales Pipeline Management
Sales Trend Analysis
Workflow Management

Ebsta Integrations

Microsoft Outlook

Salesforce Sales Cloud

LinkedIn for Business

Bullhorn ATS & CRM

Microsoft 365

Zendesk Suite

See all 11 integrations

Ebsta User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

18%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.6

Functionality

4.7

Jesús F.

Verified reviewer

1001-5000 employees

Used other for less than 6 months

Review source

Reviewed April 2018

allows you to save emails on multiple platforms and make sales records in one go

I recommend its use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's good to synchronize answers directly to mail accounts of sales users. Easy to use and manage, without much similar software knowledge.

Cons:

Sometimes you can not identify a user who is already in inventory when browsing on LinkedIn. Other times it takes a wrong name. For these reasons it requires additional work to learn how to use it.

Verified

Reviewer

Management Consulting

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

This tool is a nice to have especially for Salesforce users to be able to sync conversations.

It is a very useful app to help us sync our Gmail messages to Salesforce as well as notify us if the existing profile from LinkedIn is already in our system. It is user-friendly and with an easy click button the app can give you the name/email address/company combination to help us sync a message to a profile with similar names in our system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This helped us a lot in logging the conversation from Gmail to Salesforce. It skips the process of having one to send an email and manually log the details into the Salesforce. This also helps us view if an existing candidate in LinkedIn is already in our database.

Cons:

This tool search via name and/or email address, however, if there are duplicate accounts with the same name it could also show. While this app syncs Gmail messages it is now working for Inmail messages send via LinkedIn directly. It gets hard for the users as we need to manually log an InMail activity (sent from our account) as well as incoming replies.

Travis H.

Accounting

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2017

Time saver

Our sales team is constantly looking for ways to speed up prospecting, and Ebsta is miles beyond our old method. We used to copy the names of prospects or their companies, open Salesforce in our browser and then paste and search the name. Ebsta eliminated the extra steps and provided us with a window into our pipeline. We now spend lest time prospecting and more time reaching out to our potential clients. It's not perfect, though. Ebsta would sometimes fail to identify a prospect as being in our pipeline already when browsing on LinkedIn. Ebsta would also pull the wrong prospect name on occasion for someone when browsing another individual's LinkedIn profile. This required some extra work on my end to determine Ebsta's accuracy. Overall, it does the job we need it to do. I would recommend other sales teams to consider the product when looking for ways to streamline their processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our team used to copy the names of prospects or their companies, open Salesforce in our browser and then paste and search the name. Ebsta eliminated the extra steps and provided us with a window into our pipeline, allowing us to spend the earned time back elsewhere.

Cons:

Sometimes Ebsta would fail to identify a prospect as being in our pipeline already when browsing on LinkedIn. Ebsta would also pull the wrong prospect name on occasion for someone when browsing another individual's LinkedIn profile. This required some extra work on my end to determine Ebsta's accuracy.

Verified

Reviewer

Staffing and Recruiting

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Utilized every single day!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is a MUST for our company - we use it to as a way to track communication between internal employees and customers to ensure we are checking last point of contact and so that one person is communicating with a customer each time, versus having multiple points of contact at our company.

Cons:

There are no cons, this software integrates with TargetRecruit and Outlook.

Verified

Reviewer

Medical Devices

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2020

Ebsta is the key to productivity, for sales individuals and teams

Sales process and sales team management are at the forefront of why our team considered and went with Ebsta. It has exponentially helped our sales team succeed. Easy to use, efficient, robust tools, minimal training needed to accomplish everyday tasks, and nice automation tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love most about Ebsta is it's ease-of-access and quick accessibility within my browser. No need to pop open a new window, open Salesforce and input information in a convoluted way. Ebsta is simple and effective in helping me document lead communications, especially adding new leads and updating them on a daily and weekly basis. I would highly recommend other sales professionals implementing Ebsta into all of their outbound sales processes.

Cons:

I still feel there could be a much better collaboration with platforms like LinkedIn, DefinitiveHC and other data/prospect research platforms. I understand screenreading/screen grabbing is an obstactle, but if you challenge it successfully, salespeoeple of all kinds would appreciate it.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed July 2018

Keep track of your emails and sync them in your office system? Use EBSTA

Ebsta made it easy for me to sync my replies to our client emails which is very helpful rather than replying to the email, and updating our database (SalesForce) manually.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are using Ebsta in order for us to keep track of our emails in our database. It helps us reply to client emails and sync it to SalesForce without the hassle of replying to the email and manually updating that in our SalesForce database. It also helps me sync my calendar to our salesforce database.

Cons:

Sometimes we experience downtimes, and when it does, it is really hard to sync emails to our database. Sometimes it takes more than 5 minutes to sync it to our database which usually just run for seconds.

Verified

Reviewer

Management Consulting

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

Salesforce and email integration

At first, we are having difficulty with the manual labor of integrating our emails to Saleaforce, Ebsta made it possible and very efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ebsta made our life easier by integrating Salesforce and Gmail. It increased our efficiency and productivity.

Cons:

Syncing issues sometimes occur. We have to manually cc Salesforce in our emails in order to integrate. Otherwise, it's a very great tool and very reliable.

Verified

Reviewer

Management Consulting

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Essential tool for Salesforce users

I couldn't live without it! I don't know how can I last a day in the office (answering emails) wihout Ebsta!

Ratings Breakdown

Ease of use

Functionality

Pros:

I love the fact that I do not have to manually add email responses to salesforce. With just 1 click of the 'lightning' button or the 'envelope with the arrow', your correspondence will sync from Gmail to Salesforce!! Try it out and you'll definitely love it!

Cons:

I don't know if this is just a glitch. But there was a time when you have to reconnect Ebsta and sync Gmail and start the settings again. Not a major issue and I still recommend it!

Verified

Reviewer

Human Resources

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Set it and forget it

Works flawlessly with our CRM

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When our IT team introduced Ebsta To usI was excited about what this program could do. It is made campaign emails so much better because all I have to do is set a few steps and forget it. Calendar emails are so much easier again sending a link and having our candidates set the time that's best for them. As well as email tracking plus the integration between Salesforce and Ebsta is great. I would highly recommend this product to anyone.

Cons:

There is nothing I have found that is unpleasant

Verified

Reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Email campaign wizard

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the ability to create multi-touch email campaigns with logic options depending on the response and scheduling my replies to be effective. Also, the Salesforce integration makes it very easy to target a group to market to and easily pull in their contact fields.

Cons:

So far, I have no complaints. As I mentioned in the Pros category, this software has been very helpful in our efforts to communicate with our customers for feature releases, training scheduling and more!

Showing 1 - 10 of 104 Reviews

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