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Josh P.
Advisor, 7 years
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Updated December 31, 2025
elay vs Substrata Q: Which is best for you?
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1 million+ businesses helped
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Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Lead Generation
4.86
For Sales Teams/Organizations
4.82
Business Process Automation
4.79
See All
Opportunity Management
4.94
Email Management
4.91
For Sales Teams/Organizations
4.90
See All
Integrations
See All
See All
Pros / Cons
- I was originally unable to understand the timing of the workflows but was quickly helped by the customer service team and have improved my use of the tool on a daily basis.
- Quite clunky to use, interface isn't very attractive
Read more
- A time saving and useful tool for a law student like me having assignments, communication with clients in internships, argumentation in moots.
- Some parts of the platform feeling a bit slow and a few features taking time to get fully comfortable with.
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Ease-of-Use
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Customer Support
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.8/ 5
Functionality
4.7/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
