Fieldpoint 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Fieldpoint
Fieldpoint is a field service management solution that optimizes mid-sized and enterprise business operations. With over 25 years of industry experience, this software delivers an all-in-one solution that transforms service organizations to run leaner, smarter, and more profitable businesses with reliable ERP integrations.
Fieldpoint invests in R&D. Therefore, with consistent product enhancements and mobile capabilities, it offers a complete and connected field service management software. It is an integrated application set with special industry extensions, giving businesses a suite with the right functionality for specific requirements.
Organizations can customize workflows and configurations in Fieldpoint for any business need without investing in constant upgrades and updates. The software’s workflow development maximizes operational efficiency, increases revenue, reduces costs, and improves customer satisfaction. It ensures consistent progression of the service delivery process from the office to the field while being adaptable to the evolving business needs through flexible configuration. The system caters to business-critical workflows like approval processes, quote manage...
ment, procurement, high severity calls, installations, and service. Fieldpoint enables companies to boost profitability with advanced analytics. It has business intelligence tools to create reports to quantify business success. Each project begins with a quote and is expanded as the project progresses to include all necessary job costing and scheduling features. Appointment and Service Activity modules account for the cost of time and labor and can incorporate this information into the billing cycle. Graphs help users visualize project margins and costs at different phases of projects: estimates versus actuals and percentage of completion. This job-costing structure provides necessary information for managing resources, as well as estimating potential revenue. In addition, all invoicing and billing can be managed from within Alert Stratus. Billing triggers can be added to a project based on a variety of factors, such as a specific date, the percentage of project completion, an important milestone, or billing based on task completion.Fieldpoint Screenshots

Fieldpoint Pricing and Plans
Basic
$75.00
No plan information available

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Fieldpoint Features
- Popular features found in Field Service ManagementAlerts/NotificationsBilling & InvoicingCalendar ManagementContact DatabaseElectronic SignatureGPSInventory ManagementMobile AccessOnline Time ClockQuotes/EstimatesRoutingService History
- More features of FieldpointAccountingActivity TrackingAlerts/EscalationAPIAppointment ManagementAvailability ManagementClient PortalCollaboration ToolsConfigurable WorkflowContract/License ManagementCRMCustomer DatabaseCustomizable FieldsCustomizable FormsCustomizable ReportsDashboardDispatch ManagementDocument ManagementDrag & DropEmployee SchedulingEstimatingExpense TrackingInventory ControlJob CostingJob ManagementMaintenance SchedulingMulti-LocationPayment Collection in the FieldProjectionsProject TrackingReal-Time NotificationsReal-time SchedulingReal-Time UpdatesReporting & StatisticsSchedulingSelf Service PortalService Level Agreement (SLA) ManagementTask ManagementTask SchedulingTechnician ManagementTime TrackingWork Order Management
Fieldpoint Integrations
See all 9 integrations
Fieldpoint User Reviews
Overall Rating
4.1
Ratings Breakdown
5
50%
4
31%
3
6%
2
6%
1
6%
Secondary Ratings
Ease of Use
3.8
Value for money
3.8
Customer support
4.2
Functionality
3.9
Vinci N.
Verified reviewer
Public Safety
51-200 employees
Used daily for more than 2 years
Review sourceReviewed July 2022
New Database
5
The staff are grat, they respond to all questions promptly. Our implemenation person [SENSITIVE CONTENT]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system.
Ratings Breakdown
Reasons for switching to Fieldpoint
The software was moved to Europe, no software consultant in Canada.
Vendor Response
Hi Vinci, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss your feedback around the mobile application. Please reach out to your consultant directly or send us a note at support@fieldpoint.net
Replied July 2022
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Nigel N.
Verified reviewer
Automotive
201-500 employees
Used daily for more than 2 years
Review sourceReviewed July 2022
Fieldpoint Review
4
Good because of customer service, otherwise very poor
Ratings Breakdown
Vendor Response
Hi Nigel, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.
Replied July 2022
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Tn F.
Verified reviewer
Farming
11-50 employees
Used daily for more than 2 years
Review sourceReviewed July 2022
A good start, but let down by integration
3
It served our needs but ultimately we had to replace FP with a more integrated solution.
Ratings Breakdown
Vendor Response
We would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.
Replied July 2022
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Jan J.
Verified reviewer
Outsourcing/ Offshoring
501-1000 employees
Used daily for more than 2 years
Review sourceReviewed July 2022
A must !
5
Ratings Breakdown
Vendor Response
Hi Jan, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.
Replied August 2022
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Jorge B.
Verified reviewer
Construction
11-50 employees
Used daily for less than 6 months
Reviewed August 2022
FieldPoint Review
5
Ratings Breakdown
Vendor Response
Hi Jorge, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.
Replied August 2022
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Janeth H.
Verified reviewer
Hospital & Health Care
51-200 employees
Used weekly for less than 2 years
Review sourceReviewed July 2022
The software does not work well offline and is not reliable
2
Very frustrating. We were told that the reporting will be an important advantage of this program, but so far we had to make customizations that we had to pay out of our pockets to have what we need.
Ratings Breakdown
Reasons for switching to Fieldpoint
Improve performance in the field. Better reporting
Vendor Response
Hi Janet, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.
Replied July 2022
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Maria T.
Verified reviewer
Facilities Services
501-1000 employees
Used daily for less than 6 months
Reviewed July 2022
Review
5
So far the experience has been positive. Still learning to use the system and customer support has been great in assisting with out needs
Ratings Breakdown
Reasons for choosing Fieldpoint
Overall ease of use
Reasons for switching to Fieldpoint
Billing/invoicing was not available, and it could not sync to QB
Vendor Response
Hi Maria, we would like to thank you for your evaluation. If you would like to discuss any specific needs, please reach out to your consultant directly or send us a note at support@fieldpoint.net.
Replied August 2022
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Missy C.
201-500 employees
Used daily for more than 2 years
Review sourceReviewed December 2016
Very Extendable
4
We are currently on Alert by Field Point, with plans to move to the new platform Field Point. Alert has become integral to how we operate. It touches all departments and has allowed us to scale as we grow. The team at Field Point understands our business model and has guided us as we push the envelope on how to extend the functionality into every aspect of our business. Alert has become the platform on which we run our business operations. Highly extendable, it has been configured to meet the challenges of our high volume of incidents. The issue reporting has provided insight into how to improve processes. Tasks and checklists guide users, greatly reducing training efforts while supporting consistency. Our Field Labor force leverage the Vendor Portal to receive work orders and provide deliverables which validate scope completion. In conclusion, Alert has been an important part of our service engine as we continue to grow
Ratings Breakdown
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Greg T.
Information Technology and Services
201-500 employees
Used daily for more than 2 years
Review sourceReviewed October 2016
Great Product - Provided by a Great Team!
5
We have been a customer of Fieldpoint since 2003. I have worked in software consulting - prior to 2003, and now serve as the VP, IT at our company. So I've had the chance to work with many software vendors. I can confidently tell you that if you are looking for a great product backed by a team that will always deliver what they commit to.....then look no further. You will be happy working with Fieldpoint - they listen to your business needs and then suggest the best solution. In a world full of new software companies emerging all the time - choose our trusted software vendor, Fieldpoint. Feel free to contact me - I'd be happy to share my experience with you.
Ratings Breakdown
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Tami W.
Telecommunications
1001-5000 employees
Used daily for more than 2 years
Review sourceReviewed October 2016
I have used it with two companies and would recommend for any service organization
4
I have implemented and used this software in two companies. Both have had great experiences with the employees and the product. One company used out of box features that complimented their organization well, where the other customized it to fit the needs of all employees. Both implementations were very well received by the end users who enjoyed working in it.
Ratings Breakdown
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