Freshdesk vs CivicPlus SeeClickFix 311 CRM: Which is best for you?

Our admin did a good job of integrating the KB with the ticketing systems so the KB was a very reliable point of reference while troubleshooting during a call.

It’s incredibly hard to cancel; they've been charging us for the last two months even though we’ve cancelled our subscription three times from our admin interface.

The City of Newnan is excited that SeeClick Fix has improved the community and engaged our residents which allows for two-way, immediate and simple communication that allows them to be more involved in the care of their city .

SeeClickFix provides the community a platform which can be utilized to provide information, concerns, comments and compliments to the municipality.