IXACT Contact 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

IXACT Contact

4.4

(145)

Pricing

Starting at $45.00 per month

About IXACT Contact

IXACT Contact is a real estate CRM solution designed to support realtors and their specific needs. As a web-based system, IXACT Contact is accessible from any internet connection and also offers a wireless sync option. With the system's two-way constant wireless sync, realtors can view current contact information, calendar appointments and tasks on the go.

IXACT Contact helps real estate agents build and maintain lasting relationships with current clients, new prospects and referrals by providing a real estate-specific contact management system that not only maintains complete profiles but also prompts users automatically to keep in touch. These reminders can prompt users towards targeted outreach, like targeted email campaigns or follow up calls.

The system is fully web-based, which is useful for realtors, who often spend a lot of time on the move and may be at different locations throughout the day. All of the data is easily accessible through a web browser or a synced smartphone. The system is also Mac OS compatible and is fully supported by Safari, so it can be used on the iPad as well.

Perfect for small real estate teams sharing client and prospect information,...

IXACT Contact Screenshots

IXACT Contact Pricing and Plans

Starting price: $45.00 per month

Free Trial

Free Version

IXACT Contact's Integrated CRM and Email Marketing Solution

$45.00

flat rate, per month

Plan includes:

Automated Monthly E-Newsletter
Concierge Setup Service
Mobile App and Google Sync
Powerful Email Marketing
Responsive Agent Websites
Robust CRM
Unlimited Phone Support

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IXACT Contact Features

Popular features found in Contact Management
Calendar/Reminder System
CRM
Customizable Fields
Lead Capture
Prospecting Tools
Sales Forecasting
Sales Pipeline Management
Segmentation
Shared Contacts
Tagging
More features of IXACT Contact
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Calendar Management
Calendar Sync
Campaign Management
Client/Property Matching
Commission Management
Contact Database
Contact Management
Customer Database
Customizable Branding
Dashboard
Data Import/Export
Data Synchronization
Document Management
Email Marketing
For Real Estate
Goal Setting/Tracking
Interaction Tracking
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Listing Management
Marketing Automation
Mobile Access
Pipeline Management
Property Management
Referral Tracking
Reminders
Reporting & Statistics
Sales Reports
Search/Filter
Social Media Integration
Task Management
Third-Party Integrations
Website Management

IXACT Contact Integrations

Microsoft Word

Gmail

Meta for Business

Twitter/X

Microsoft Outlook

BombBomb

See all 9 integrations

IXACT Contact User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

34%

Secondary Ratings

Ease of Use

4.1

Value for money

4.4

Customer support

4.5

Functionality

4.2

Daniel L B.

Verified reviewer

Real Estate

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

A great CRM for new or seasoned agents!

My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From day one in 2013, I have loved the ease of use. Set up was easy with all the help offered by Ixact. The APP works great and most of the features on the website are available are on the APP.

Cons:

With the launch of the new Ixact Contact website this year, there are no cons. Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value.

Martin M.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2020

Time management saver

For me and my business it’s the best fit!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the monthly news letter. Great Canadian content. Love the ease to customize monthly or just let it go out.

Cons:

Anything I didn’t like I suggested as ideas for upgrades. They have implemented changes.

Reasons for choosing IXACT Contact

Best Canadian content. The presentation at the conference booth was very thorough. I voiced my concerns. They should me what I could do. I have found the promise was kept of what the product could do.

Reasons for switching to IXACT Contact

too American. Not enough Canadian content Best business decision

Vendor Response

We are so happy to see this awesome feedback from you, Martin!

Replied December 2020

Joe L.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2021

Excellent Features, Poor Customer Service

This has been frustrating and expensive on my side and clearly Ixact is not prioritizing the issue. I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of deletions (after tech said the problem was fixed) and have not heard back. I’ve recommended Ixact to other brokers in my local association and now I’m publicly warning everyone away. It’s a shame – I’d think this would be an easy fix but I’m also thinking it’s not being looked at closely enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For how I run my business the Ixact Contact systems works very well. The ability to annotate client communications with prospecting updates is very nice and the "Keep in Touch Coach" lets me have reminders pop up at specific intervals for specific clients depending on how often I want to be in touch. The ability to customize "Activity Plans" to track transactions or client interactions is also very useful.

Cons:

Starting this past summer Ixact has been deleting my contacts randomly and for no apparent reason. Since Ixact syncs with my Google Contacts it’s deleting them in Google, too. One day I have a contact in my phone or Gmail system and the next I don’t. I’ve spent hours talking with various Ixact tech people and no fix is working. They even suggested it was something on my side – possible but highly unlikely - and they’ve also said things that make it clear others have this same issue. I manage my tech well and the deletions are very specific to Ixact. I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so. As a result, I’ve also spent many hours rebuilding my Gmail/Google contacts so I can function normally. I’ve stopped the sync between Ixact and Google now permanently to stop the problem, but that means I need to double enter contacts if I want them in both systems.

Tricia T.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

This was IXACT(ly) what I needed!

Their customer service was great while exploring the option of using this product, easy to set up, easy to use, I can't complain. I truly have had a great experience with this product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used old CRM's in the past and this one far surpasses them. It is easy on the eyes, user friendly and easier to navigate. you can customize your goals and track your progress along the way. The touch follow-up system helps retain my past clients in a meaningful way. Birthday and special date reminders help me create connections with my clients. The monthly newsletter is an added hands-off touch. Great product and am glad I made the switch!

Cons:

Since setting up the system I have not had any problems and cannot think of anything I would like to change. All in all a great product!

Reasons for switching to IXACT Contact

I wanted something a little more user friendly. There were several other add on products with it that I had to pay for which I did not have any personal use for. The set up was tricky and tended to have glitches.

Vendor Response

So great to hear your awesome feedback, Tricia!

Replied July 2020

John S.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2020

Best CRM and Touch Product on the Market

Fantastic Investment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This CRM has all the features needed to stay in touch with your current, past and future clients. Its easy to learn and highly effective. It doesn't over task you for functions not necessary for Rain Maker. You can goal track, track you income and future income opportunities with easy. I highly recommend you implement this CRM as soon as you get into the business.

Cons:

There are still functions that I'm not using, so that's my fault not your fault.

Reasons for switching to IXACT Contact

Functionality and better value for the money

Vendor Response

Thanks for your great feedback John!

Replied December 2020

KEN M.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

CRM FOR REAL ESTATE AGENTS

We have used it for several years and like the updates that have been made and ease of overall use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to set up and use on most platforms. The newlsetter is a lead generator. task reminders arecrucial to my business and Ixact performs well in this area.

Cons:

finding information can be slow and the app and computer screens are somewhat different.

Reasons for switching to IXACT Contact

Found the other product to be too complicated.

Vendor Response

Thanks for your feedback Ken!

Replied December 2020

Santina S.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2020

Great CRM

This CRM is the best I've ever used. And I've gone through a few that I was never really happy with. This CRM is easy to use and keeps me on task.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is easy to use. The mobile option makes this great for keeping up with my tasks while on the road.

Cons:

Some features that you can get on your desktop version are not currently available on mobile version. Setting KIT's or Activity plans for example.

Reasons for choosing IXACT Contact

n/a

Reasons for switching to IXACT Contact

Initially I switched for the xact contact newsletter. All features of Xact contact are simpler to use than top producer.

Vendor Response

Hi Santina, Thank you for your great feedback. We are working on improving our features, down the road, so please be on the lookout for new updates! :)

Replied December 2020

Jim H.

Verified reviewer

Real Estate

2-10 employees

Used other for less than 2 years

Review source

Reviewed May 2021

Love this app!

Excellent

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Ease of use and capturing from other platforms

Cons:

It can at times be complicated. That's why 4 stars not 5

Reasons for choosing IXACT Contact

The other company was horrible with sales and customer service.

Reasons for switching to IXACT Contact

Ease of use, price, better CRM. Cloze super complicated.

Vendor Response

Hi Jim Thank you for your awesome review! We hope to give you a hand with any issues you are facing. Please give us a call at 1-866-265-6990 so our Customer Support team can help you out. Thank you!

Replied May 2021

Hina P.

Verified reviewer

Real Estate

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed July 2020

Does the job!

It's great, I hope they continue to develop features on easy usage and more campaign marketing. Also social media options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Data base is easy to use and I can upload excel spreadsheets. Duplicates can be managed as well. Next I will be purchasing the IDX website service.

Cons:

Wish customer service would help navigate questions better with walking us through issues. Need to add more newsletter options the header options are limited and not very modern, too big. Needs more client touch options.

Reasons for switching to IXACT Contact

Top Producer was not doing newsletters and material for drip campaigns was getting dated. They were also very expense.

Vendor Response

Thanks for the great review, Hina! Please try reaching out to our customer support team again with any questions you may have along the way. Our goal is to better serve you so that you can take advantage of all of the benefits our CRM has to provide! :)

Replied August 2020

James H.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Good value for the money

As a relatively new realtor, I needed to find software that had the options I wanted. I also needed one that I could afford. IXACT was recommended by a fellow realtor in my office. I tried free CRM software, but you really did get what you paid for: clunkiness, fewer options, and inability to customize. IXACT is worth the cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IXACT has a good user interface and offers many options to track clients and communication with them. I also purchased the Social Media service, and that has been a great way to keep my name out there through postings on Facebook, Twitter, and LinkedIn.

Cons:

Having many options is a good thing, and also a bad thing. You have to wade through all the options to find and figure out which options work best for you. I’m still in the early phase of using IXACT, so this may become easier as time goes on.

Reasons for switching to IXACT Contact

HubSpot CRM had good features for a free CRM, but it was clunky, not intuitive (not for me, at least), and inability to customize to my satisfaction.

Showing 1 - 10 of 145 Reviews

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