IXACT Contact 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

IXACT Contact

4.4

(145)

Pricing

Starting at $45.00 per month

About IXACT Contact

IXACT Contact is a real estate CRM solution designed to support realtors and their specific needs. As a web-based system, IXACT Contact is accessible from any internet connection and also offers a wireless sync option. With the system's two-way constant wireless sync, realtors can view current contact information, calendar appointments and tasks on the go.

IXACT Contact helps real estate agents build and maintain lasting relationships with current clients, new prospects and referrals by providing a real estate-specific contact management system that not only maintains complete profiles but also prompts users automatically to keep in touch. These reminders can prompt users towards targeted outreach, like targeted email campaigns or follow up calls.

The system is fully web-based, which is useful for realtors, who often spend a lot of time on the move and may be at different locations throughout the day. All of the data is easily accessible through a web browser or a synced smartphone. The system is also Mac OS compatible and is fully supported by Safari, so it can be used on the iPad as well.

Perfect for small real estate teams sharing client and prospect information,...

IXACT Contact Screenshots

IXACT Contact Pricing and Plans

Starting price: $45.00 per month

Free Trial

Free Version

IXACT Contact's Integrated CRM and Email Marketing Solution

$45.00

flat rate, per month

Plan includes:

Automated Monthly E-Newsletter
Concierge Setup Service
Mobile App and Google Sync
Powerful Email Marketing
Responsive Agent Websites
Robust CRM
Unlimited Phone Support

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IXACT Contact Features

Popular features found in Contact Management
Calendar/Reminder System
CRM
Customizable Fields
Lead Capture
Prospecting Tools
Sales Forecasting
Sales Pipeline Management
Segmentation
Shared Contacts
Tagging
More features of IXACT Contact
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Calendar Management
Calendar Sync
Campaign Management
Client/Property Matching
Commission Management
Contact Database
Contact Management
Customer Database
Customizable Branding
Dashboard
Data Import/Export
Data Synchronization
Document Management
Email Marketing
For Real Estate
Goal Setting/Tracking
Interaction Tracking
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Listing Management
Marketing Automation
Mobile Access
Pipeline Management
Property Management
Referral Tracking
Reminders
Reporting & Statistics
Sales Reports
Search/Filter
Social Media Integration
Task Management
Third-Party Integrations
Website Management

IXACT Contact Integrations

Microsoft Word

Gmail

Meta for Business

Twitter/X

Microsoft Outlook

BombBomb

See all 9 integrations

IXACT Contact User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

34%

Secondary Ratings

Ease of Use

4.1

Value for money

4.4

Customer support

4.5

Functionality

4.2

Irvin M. B.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

If you need a CRM try this one.

I just started using the software so I need more time to formulate a true opinion about this software. I would still recommend using it if you need a good CRM.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

What I like most about the software is the Keep In Touch option that will send emails to my clients periodically. This helps me stay in touch and saves me time. This alone makes it worth the investment.

Cons:

I would like to see more templates for the Keep In Touch option.

Reasons for choosing IXACT Contact

Ease of use. Software is very user-friendly compared to the alternative.

Reasons for switching to IXACT Contact

Ixact is more affordable with much better options. And they gave me a free trial with all the features open so that I can use all the functions.

Verified

Reviewer

Real Estate

Self-Employed

Used daily for less than 12 months

Review source

Reviewed May 2021

My use of IXact Contact

Support has been good and seem to be available when I need them. I have used several different CRM products and this one seems to be easier but not necessarily intuitive for some tasks as I mentioned. Merging duplicate contacts can be confusing as well. But I love the auto emails and made for me newsletters....and that I can customize each month if that's what I want to do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to download contacts from all other programs and devices. I love the automation of the email blasts.

Cons:

Finding a particular client or list of clients is not intuitive. There are too many steps to go through for this process. I'd like to be able to see my list instinctively when I ask for a particular group. I needed to call support to help me find this. I prefer to learn by doing rather than videos. Just not a fan of that. More live classes would be helpfulSu

Reasons for switching to IXACT Contact

I think IXact is easier to use and costs less per month.

Vendor Response

Hello! Thank you for the great feedback. It is great that you were able to reach out to support when you were facing difficulties with the CRM and we encourage you to watch any of our Youtube tutorials on our Youtube channel to help you along the way!

Replied May 2021

Verified

Reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Proceed with Caution! USE the free trial! Set EVERYTHING up BEFORE you proceed!

Horrible! I set up the CRM with minimal issues, but have been trying to get IDX on the website for the past seven business days. NO ONE will respond to an email or phone call. My board has been requesting additional information for the past three days, but I have received no response. Now, I'm just messaging them and asking if it will ever get set up, and if not, to let me know so I can move on to a different CRM. Crickets! Nothing but Crickets! (My board needed their address because what they sent wasn't legible. Not a difficult question!)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features that it offers. The app is very good and can be used on any of your devices. I was extremely excited about everything Ixactcontact offered, until I wasn't.

Cons:

Support. You will kindly be directed to a training video. That is not very helpful for a low-tech person! Or you will be promised a callback, and it will never materialize. (or that was my experience) There is no complaint department - just the support line people who can ignore you if they so choose. The billing department was the same: promises of a callback that never came.

Reasons for choosing IXACT Contact

I thought at the time that they offered the best value. I was surprised that the IDX was an additional $50.00 per month, and a social stream feature was another $20.00 a month. Those are optional, tho - Ixact was not as great a value as I had thought, but I was still willing to move forward since I paid 12 months in advance - but the lack of support is more than I can tolerate.

Reasons for switching to IXACT Contact

Lonewolf acquired them, and their support team informed me that some of the functions I have used for many years would no longer be available.

Eric P.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2021

Great and easy to input information

Customer service has been very good, email newsletter has been very easy. input of prospecting or client contacts is very easy to do. Ease of use is great and I'm happy I made the move.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of entry of clients data and information. allows easy access to see all of the important information on one page when I'm calling a client i.e. spousal, children, address, email and phone numbers. I don't have to go clicking on other pages to get this. This is main reason I move over to Ixact and I'm very happy I did

Cons:

I'll like to see a page where I can see my transactions and potential transactions easily and with totals instead of having to create a report to see this

Reasons for switching to IXACT Contact

Hated how the monthly newsletter when to junk folders all the time so clients never saw my emails. Hated how on the first page of a client entry I could not see the spouses name, nor the childrens names, or address or email. I need and want that all on the first page so that my client feels that I remember all of this vital information.

Vendor Response

Hi Eric, Thanks for your great feedback! We would strongly advise you to give our Customer Support team a call when you get a chance. We can be reached at 1-866-265-6990. Thank you!

Replied May 2021

Michael R.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2020

Keeps me on track

IXACT Contact has enabled me to keep in constant communication with my SOI and leads. It also reminds me of tasks and holds me accountable to keep in communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use of the many features of IXACT Contact. This system has everything I need to stay on track with my leads, past clients and SOI. I can track my business and IXACT Contact holds me accountable. The monthly e-newsletters are very well written.

Cons:

For me, there is some difficulty and confusion when working in the "properties" tab.

Reasons for choosing IXACT Contact

Ease of use, more features, cost and I can stick with it as long as I want.

Reasons for switching to IXACT Contact

Ease of use, more features, cost

Vendor Response

Hi Michael, Thanks for your great review and we appreciate you using IXACT Contact! Please do not hesitate to reach out to our Customer Support team should you face any difficulties with the system! :)

Replied December 2020

Shane K.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed May 2021

Ixact Contact for Real Estate CRM needs - great product at an affordable price!

Their customer service is fantastic! My overall experience has been very positive with both their team and the use of the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it allows us to easily capture our leads from other sources to concentrate them into a single database. The ease of handling various tasks and the dashboard helps to get on focus.

Cons:

There are always things that can be improved... A little more integration into being able to capture emails into contacts and capturing social media interactions would be helpful.

Reasons for choosing IXACT Contact

Cost was a big factor along with recommendations from other agents I knew.

Reasons for switching to IXACT Contact

Changed brokerages and needed a CRM system.

Vendor Response

Hi Shane, Thanks for the great feedback! We are working on improving and updating all of our features, so you should see those roll out sometime in the near future! :) Thank you!

Replied May 2021

Douglas H.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2020

CRM for Realtors

I had an old CRM that wasn't designed specifically for real estate transactions. I spent a lot of time developing timelines and email templates. Now, I can enter a lead into Ixact Contact and have them assigned to a drip campaign or follow up in the matter of seconds instead of ten minutes. Things are streamlined and moving better now a days.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many features that are designed specifically for real estate; e-mail drip campaigns, transaction timelines, e-mail templates, etc. I don't have to spend time creating content as it is already at my fingertips.

Cons:

The mobile app could be better. It is clunky to maneuver and could look more like the computer interface.

Reasons for switching to IXACT Contact

It was not based on my business, too generic for what I needed.

Vendor Response

Hi Douglas, Thanks for using IXACT Contact. We really appreciate your honest feedback and we will constantly be improving our features, including our mobile app to best suit the needs of all of our valued customers! :)

Replied December 2020

Mohammad A.

Verified reviewer

Real Estate

2-10 employees

Used daily for free trial

Review source

Reviewed August 2019

IXACT Contact- Review

Positive and will continue to use it keeping in mind (and hoping) that the team will continue to enhance the system and regularly make adjustments and updates as per users feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Support. Template Emails and Reminders. Keep in Touch Dashboard. Sync with outlook. Phone App.

Cons:

1) It doesn't cover complex customer profiles such as those who rent/buy, etc. or those who are looking to buy TWO properties at the same time for example. 2) Does not include contacts/prospects who we "lost" and the reasons we "lost" those clients (lost to competition, decided not to buy, etc.) 3) I received a referral from a client spouse. I am unable to list HER as the referral source but I have to list the "main contact" as the referral source. I don't like this because I want to know that HIS WIFE is the source of business not HIM :-) 4) Some sort of a graphical presentation of the ACTIVE BUSINESS section would be nice rather than the table format. 5) Can't invite someone to a Calendar event from your system (such as the client or a team member). I have to do that through outlook so it is a two step process and if I do it from outlook only it will NOT link the calendar entry with the contact (this option is not available). 6) Most of the emails we send out end up in people JUNK folder.

Reasons for choosing IXACT Contact

Sales Team Attitude and Professionalism / Customer Support.

Reasons for switching to IXACT Contact

Data hosted in Canada is one reason and the other is I wanted something ready for use and comes with good LOCAL support for my team. I myself was happy with Zoho as it allowed me to FULLY CUSTOMIZE my CRM. But once a team is involved, I would rather have something "ready" for them and someone else to take on the "support" part.

Peter K.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Long time user of IXACT

Very pleasant experience and attentive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This program keeps me focused and productive. I couldn’t operate & manage my Business and clients without it. I find it to be the best in the business and recommend it to all of our agents for maintaining & building their business.

Cons:

The scheduling of showings should automatically feed into the IXACT calendar. A feature I’ve suggested a couple of years ago.

Reasons for choosing IXACT Contact

Just offered more features for the monies and a very intuitive.

Reasons for switching to IXACT Contact

IXACT is most cost effective and user friendly across the board.

Vendor Response

Hi Peter, Thank you so much for taking the time to review our product and for being a long-time customer of IXACT Contact. We value your feedback and are always looking to improve our product. Please reach out to our support team with any suggestions on how we can improve our product and be on the lookout for updates as well! :)

Replied December 2020

Martin M.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2020

Time management saver

For me and my business it’s the best fit!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the monthly news letter. Great Canadian content. Love the ease to customize monthly or just let it go out.

Cons:

Anything I didn’t like I suggested as ideas for upgrades. They have implemented changes.

Reasons for choosing IXACT Contact

Best Canadian content. The presentation at the conference booth was very thorough. I voiced my concerns. They should me what I could do. I have found the promise was kept of what the product could do.

Reasons for switching to IXACT Contact

too American. Not enough Canadian content Best business decision

Vendor Response

We are so happy to see this awesome feedback from you, Martin!

Replied December 2020

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