---
title: "Lead Docket Software Reviews, Demo & Pricing - 2026"
description: "Review of Lead Docket Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/crm/leaddocket-profile/"
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---

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Lead Docket

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Overview

[Reviews](https://www.softwareadvice.com/crm/leaddocket-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/leaddocket-profile/alternatives/)

# Lead Docket Review

From $300/month 1 plan

Wondering if Lead Docket is right for your practice?

Our Law Practice Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Lead Docket

4.9

[(62)](https://www.softwareadvice.com/crm/leaddocket-profile/reviews/)

Pricing

Starting at $300.00 per feature per month

### About Lead Docket

Lead Docket is a cloud-based customer relationship management (CRM) solution that helps law firms to track leads. Key features include a real-time dashboard, contact management, task management and reporting. It enables users to search, sort and filter lead as needed.

Users can track and store a lead's contact details, and leads can be filtered based on submission channel. Leads can be uploaded from internal and external sources. The solution allows users to create a lead database, as well as schedule appointments, meetings and phone calls. Users can also set callback reminders.

Lead Docket’s reporting feature can be used to track cost per lead, lead volume, revenue and other key performance indicators. Other functionalities include referral management, custom intake scripts and call tracking. The solution offers integration with third-party applications such as Google, Microsoft Azure, SendGrid and MailChimp.

Pricing is per user per month. Support is offered via email and over the phone.

Do you work for Lead Docket? [Manage this product listing](https://www.g2.com/products/lead-docket/claim_requests/new?auto=true)

Wondering if Lead Docket is right for your practice?

Our Law Practice Management Software selection experts can help you in 15 minutes or less.

## Lead Docket User Interface

## Popular Lead Docket Alternatives

Main Product

Lead Docket

4.9

[(62)](https://www.softwareadvice.com/crm/leaddocket-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.72Value for money
-   4.64Customer support
-   4.77Functionality

Pricing

Starting at $300.00 per month

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4491)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(629)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.78Value for money
-   4.80Customer support
-   4.69Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18815)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(7007)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/)

4.7

[(744)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.72Value for money
-   4.49Customer support
-   4.49Functionality

Pricing

Starting at $7.00 per year

Get Price

## Lead Docket Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Basic

$300.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Lead Docket Features

-   Popular features found in Law Practice Management
    
    Calendar Management
    
    Client Portal
    
    Communication Management
    
    Contract/License Management
    
    CRM
    
    Document Generation
    
    Expense Tracking
    
    Mobile Access
    
    Reporting & Statistics
    
    Task Management
    
    Third-Party Integrations
    
    Trust Accounting
    
-   More features of Lead Docket
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Batch Processing
    
    Calendar/Reminder System
    
    Campaign Management
    
    Contact Database
    
    Contact Management
    
    Customer Database
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Dashboard
    
    Data Extraction
    
    Data Import/Export
    
    Data Visualization
    
    Forms Management
    
    Interaction Tracking
    
    Lead Capture
    
    Lead Distribution
    
    Lead Generation
    
    Lead Management
    
    Lead Notifications
    
    Lead Nurturing
    
    Lead Qualification
    
    Lead Segmentation
    
    Live Chat
    
    Online Forms
    
    Performance Metrics
    
    Pipeline Management
    
    Pipeline Reports
    
    Prospecting Tools
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Search/Filter
    
    Segmentation
    
    Shared Contacts
    
    Source Tracking
    
    Visual Analytics
    
    Workflow Management
    

## Lead Docket Integrations

Filevine

Integration rated 4.5 from 18 reviews

Zapier

Integration rated undefined from -1 review

CallRail

Integration rated undefined from -1 review

SmartAdvocate

Integration rated undefined from -1 review

TrialWorks

Integration rated undefined from -1 review

Docusign

Integration rated undefined from -1 review

See all 14 integrations

## Lead Docket User Reviews

## Lead Docket customer ratings

- Overall rating: 4.9/5
- Total reviews: 62

### Rating distribution

- 5 stars: 55 reviews (89%)
- 4 stars: 5 reviews (8%)
- 3 stars: 2 reviews (3%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.7/5
- Customer support: 4.6/5
- Functionality: 4.8/5

---

### Lead Docket Is Great!

- Overall rating: 5/5
- Reviewer: Natalia R.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

I like lead docket a lot. It helps me easily talk to my clients while maintaining confidentiality for the safety of the client but myself as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it is to navigate and stay on track.

#### Cons

Sometimes emailing is difficult as we don't receive some attachments to certain emails.

---

### Personal Injury Law Firm Intake Review

- Overall rating: 5/5
- Reviewer: Courtney S.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Lead Docket has been a game changer for our Personal Injury Intake Team. It is extremely user-friendly compared to some of the competitors. We wanted a software that we could train employees on quickly and efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our team loves the task and message automation. It streamlines our workflow to ensure no leads are overlooked. Lead Docket has also increased our marketing tracking. Being able to set up source rules based on click IDs and UTM parameters ensures that we know where our leads are coming from.

#### Cons

If I could fix one thing about Lead Docket it would in-depth rules on custom fields. Having a field trigger based on more than one conditional logic would change the game.

#### Reasons for switching to Lead Docket

We felt like Captorra did not perform in areas that we needed it to and was not user-friendly. Our systems are changing constantly and we needed a software that integrated easily and that we could customize and change on our own time.

#### Vendor response

Thank you for taking the time to leave your review, Courtney!

Replied December 2024

---

### Lead Docket

- Overall rating: 3/5
- Reviewer: Kaylee L.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I love the layout and the ease of use when it comes to adding contacts.

#### Cons

I don't like that I can't save large documents in Lead Docket.

---

### Lead Docket is fast, efficient and a joy to work with each day!

- Overall rating: 5/5
- Reviewer: Tracy S.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Very satisfied and happy with it, so much so I convinced my current employer to purchase it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use and being able to rapidly navigate thru intakes

#### Cons

The lack of a report to show me all parties in a lead with added related contacts

#### Reasons for switching to Lead Docket

for maximum efficiency since we were using a non lead software

---

### A+ for Lead Docket

- Overall rating: 5/5
- Reviewer: Melissa F.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with lead docket has been extremely seamless and I would highly recommend it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really enjoy how we are able to keep everything in the system. From texts, emails and even documents we send out to our clients.

#### Cons

The only thing I would change about Lead Docket is the fact that there isn't an auto-update feature.

#### Reasons for switching to Lead Docket

There was a switch in order for us to work more effectively.

#### Vendor response

Thank you so much for taking the time to leave your review of Lead Docket, Melissa!

Replied November 2024

---

### A great tool

- Overall rating: 5/5
- Reviewer: Micah S.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

This site is a great integration to collect and connect us with our clients and get them into our system.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Al l of your communication is in one place.

#### Cons

There is not a sales tracking feature to use to track sales from different sales members.

#### Reasons for switching to Lead Docket

The easy of the system was the biggest selling point.

#### Vendor response

Thank you for taking the time to provide your review, Micah! This is great feedback!

Replied November 2024

---

### Love Lead Docket

- Overall rating: 5/5
- Reviewer: Ashlee T.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

Very easy to use. lots of features and also synchs over contact information to our Case file system.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Love the communication features to potential leads. Makes things quick and easy.

#### Cons

Not all our network portals can synch over to our dashboard

#### Reasons for switching to Lead Docket

Marketing reports, contact managment Communication features. Unlimited Space.

#### Vendor response

Thank you so much for taking the time to leave your review of Lead Docket, Ashlee!

Replied November 2024

---

### Intake Coordinator.

- Overall rating: 4/5
- Reviewer: Louie S.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

I have had a good experience working with Lead Docket. It has improved my production and automated some of my tasks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It can be customized for our specific needs. It also works well with File-vine and Vine-Sign.

#### Cons

Not much to talk about here. We do need to automate other contact tasks.

#### Reasons for switching to Lead Docket

Many difficulties. Not very compatible with File-Vine

---

### Great software.

- Overall rating: 5/5
- Reviewer: Cyndi M.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

It has made my position a lot easier with tracking and converting leads.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software was very easy to sue and implement within days.

#### Cons

I wish it had more customization abilities to our needs but after one year I can say it is slowly evolving to fit our needs.

#### Reasons for choosing Lead Docket

It was the most expensive option but it seemed to be well worth the cost. The trial and staff explained everything very well.

---

### Efficient Intake Management

- Overall rating: 5/5
- Reviewer: JaLeeda F.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Lead Docket has been mostly positive. It keeps our intake process organized and simplifies lead tracking. The best part is data tracking for marketing purposes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like about Lead Docket is how it keeps our intake process organized, tracks leads effortlessly, and automates follow ups. It also integrates with our case management system, making client sign ups or referring cases out seamlessly.

#### Cons

The reporting can be a bit limiting, and some integrations need a bit more work. I also think the customization options could be a bit more extensive.

---

Showing 1 - 10 of 62 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/leaddocket-profile/reviews/)

## Lead Docket Popular Comparisons

[HubSpot CRM vs Lead Docket](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/266483-leaddocket/)[Kylas Sales CRM vs Lead Docket](https://www.softwareadvice.com/marketing/kylas-profile/vs/leaddocket/)[Salesforce Sales Cloud vs Lead Docket](https://www.softwareadvice.com/compare/2764-Salesforce/vs/266483-leaddocket/)[Bigin by Zoho CRM vs Lead Docket](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/leaddocket/)

[Compare All Alternatives](https://www.softwareadvice.com/crm/leaddocket-profile/alternatives/)

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