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LiveHelpNow vs Sendbird

Updated January 31, 2026

LiveHelpNow vs Sendbird: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$21.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
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Integrations
Slack
Slack
WordPress
WordPress
Zendesk Suite
Zendesk Suite
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Salesforce Data Cloud
Salesforce Data Cloud
Zendesk AI
Zendesk AI
Sprinklr
Sprinklr
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Pros / Cons
  • i like the trigger and the advise to help on it and the customers service they have is on point especially jared brown has one the best customers service and knowledge he shared a lot of it
  • Comes with a ton a of great features and tools that helps guide you to provide the best customer service experience possible.
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  • all relevant platforms we need to integrate the chat on, are supported. if you have some custom requests, the team is willing to find a good solution to enable your business implement their plan.
  • We ended up cancelling our subscription, and asked for a partial refund for the unused portion of the costs.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
3.8/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
3.9/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
3 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

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