Readymode vs XCALLY: Which is best for you?

It’s a reliable and intuitive platform that makes daily operations in a call center much easier. While it could improve its performance stability, especially with browser data, it still offers one of the smoothest interfaces I’ve worked with.

support team must be humans through calls and chat as i'm facing tech issues and didn't got enough help

We rely on XCALLY in a fundamental way to enable our customer support team to take and make support calls and follow up on support tickets in Zendesk (created via the XCALLY integration).

Reports engine lack the option to run all query types from the database