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Salesforce Service Cloud vs Skimmer

Updated February 4, 2026

Salesforce Service Cloud vs Skimmer: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

$49.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Call Scripting
4.88
Knowledge Management
4.86
Call Transfer
4.86
See All
Communications Management
4.96
Inspection Checklists
4.91
Scheduling
4.90
See All
Integrations
Helpshift
Helpshift
Salesforce Platform
Salesforce Platform
Vonage Contact Center
Vonage Contact Center
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Stripe Billing
Stripe Billing
Stripe
Stripe
Microsoft Azure
Microsoft Azure
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Pros / Cons
  • For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.
  • Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements
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  • We use it daily to manage our service routes, create and send invoices, generate quotes, and keep our business organized in one streamlined system.
  • Minor issues with the billing, I would like to be able to invoice right from any work order and be able to have the system know if the client is auto pay available or not.
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
1 Recommendations
29 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad