Upcall 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $5.00 per month
About Upcall
Upcall is a lead generation platform that enables businesses to streamline processes related to sales, marketing, customer engagement, appointment scheduling and more. It helps professionals convert cold calls into leads and gain real-time insights into activities on a centralized dashboard. Additionally, Upcall provides US-based call representatives to qualify every lead that comes into the sales pipeline.
Upcall allows businesses to check lead sources based on various metrics, improving return-on-investment (ROI) across processes. Managers can create marketing campaigns using templates and customizable data fields or call scripts, improving conversion rates. Additionally, administrators can utilize the platform to conduct telephone surveys, collect customer feedback, receive appointment notifications and more.
Upcall comes with an application programming interface (API) for businesses to integrate the solution with various third-party systems such as Gmail, Google Sheets, HubSpot, Facebook, Slack, Microsoft Outlook and more. Pricing is available on request and support is extended via phone, live chat and other online measures.
Upcall Screenshots

Upcall Pricing and Plans
Basic
$5.00
No plan information available

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Upcall Features
- Popular features found in Call CenterCaller IDCall LoggingCall MonitoringCall RecordingCall RoutingCall ScriptingContact ManagementCRMDashboardIVRQueue ManagementReporting/Analytics
- More features of UpcallActivity DashboardActivity TrackingAPIAutomatic Call DistributionCalendar ManagementManual DialerOutbound Call CenterPrioritizationSales Onboarding & TrainingSurveys & FeedbackThird-Party Integrations
Upcall Integrations
See all 32 integrations
Upcall User Reviews
Overall Rating
4.6
Ratings Breakdown
5
91%
4
0%
3
0%
2
0%
1
9%
Secondary Ratings
Ease of Use
4.6
Value for money
4.7
Customer support
4.6
Functionality
4.6
Clifford M.
Verified reviewer
Used daily for less than 6 months
Review sourceReviewed June 2018
Upcall is like finding bill in your jacket pocket, really a pleasant surprise.
5
saving time, money and frustration. peace of mind.
Ratings Breakdown
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Joanne G.
Information Technology and Services
2-10 employees
Used daily for more than 2 years
Review sourceReviewed June 2017
100% Recommended!
5
I would definitely say that you won't get this quality service within this price. Most affordable and reliable service that I have ever came across.
Ratings Breakdown
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Jill M.
Used unspecified for unspecified
Review sourceReviewed March 2017
Waste of money!
1
I was referred to Upcall from a colleague. So I had high hopes. I paid my fee and it went all downhill from there. 1. You have no control over who makes calls on behalf of your company. You don't select your callers, they apply and are automatically accepted. They will start making calls before you have a chance to vet them. 2. The callers do not follow the instructions and scripts you send to them. 3. The Upcallers are non-responsive. They "apply" for your campaign, then never make calls. When you try to DM them, no response. 4. Although native English speakers, the Upcallers that applied to my campaign either sounded like a pothead just out of high school or such a heavy smoker that it reminded you of Marge Simpson's sisters Patty and Thema. If you're selling cigs, then these are great callers for you. 5. Upcall charged me a mysterious fee the same day I paid my for it. I opened a support ticket to verify these charges and surprise no response. So I opened another ticket and another. Still no response. 6. After several attempts to get things sorted out, I scheduled a call with a rep. It took 3 days to get an appointment. I was sent an automated reminder the day before our call. Then he never showed up for the call. 7. Results? My cost per lead (including the monthly fee. Not including the mystery charge). If that is a good CPL for you then you need to take a look at running Facebook or Google ads. PS, the script I use for my offer has a 70% closing rate across the world. Conclusion: Perhaps they will get better over time, but if the first year in business is any indication how they will run Upcall in the future, run. I'm a small biz owner too, so I overlook hiccups. It happens, no one is perfect. BUT when you don't answer support tickets or show up for scheduled meetings, then as far as I'm concerned you've shot yourself in the foot. As an alternative option, hire someone off of Upwork, sign up for Hubspot CRM with call recordings and you have an arguably better set up.
Ratings Breakdown
Vendor Response
Thank you for your review, we are sorry to hear (and surprised) about your Upcall experience. We serve hundreds of happy customers every day, who generate quality leads in a whole new way, saving them time and money. I looked into your Upcall account, I can see that you have spent less than $28 on your Upcall campaigns. We definitely advise customers to call at least a hundred lead to see results. As you mention, a Facebook or Google campaign requires a minimum budget in order to see results. I can see that Upcallers managed to get a qualified lead for that amount, which for marketing consulting firms such as yours, is amazing return. Regarding our Upcallers, we only accept the Top 3% in the U.S and you can collaborate in realtime and train them through conference calls and 1-1 messaging. They work hard for you to bring you the best results on your campaign. Our Upcall Team is always available to assist, happy to show you how Upcall can help your business scale better.
Replied June 2017
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Faheem A.
Used daily for less than 2 years
Review sourceReviewed June 2017
Quality Service with a Unique Platform!
5
I was recommended this by an old ally. He shared his profit sheet after getting this service. Local Caller ID is a very beneficial way to make conversions. It was a nice and easy way as I nearly did anything. The Up Call team was very supportive and reliable
Ratings Breakdown
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Mohsin S.
Used weekly for less than 2 years
Review sourceReviewed June 2017
Quality Promotion With Affordable Price
5
It helps my business to grow more in each and every aspect. It gives a very good platform. While starting a business this really helped us reach people. Our start up was something we could not even think would scale this much. Thanks to Up Call it was possible. would recommend Upcall to anyone looking for a way to scale their sales efforts
Ratings Breakdown
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Prerna S.
Used weekly for less than 2 years
Review sourceReviewed July 2017
Effective Reach with Quality Assurance!
5
When I was beginning my start up, I was more worried about promotion and hence was losing focus on essential business transactions. But when I gave UpCall a try, it was a complete a reliable source for promotion. I would surely recommend it. Go for it guys don't give it a second thought.
Ratings Breakdown
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Bruce A.
Used daily for less than 12 months
Review sourceReviewed July 2017
Reviewing as an UpCaller - Wonderful Platform
5
Ratings Breakdown
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Lee R.
Computer & Network Security
2-10 employees
Used daily for less than 6 months
Review sourceReviewed June 2017
Transparent Platform with seal of trust!
5
Best Platform for scaling up the sales and making more profit. The best part is that it allows callers to call via local numbers making a unique impression on the receiver end, as well as increasing the conversion rate.
Ratings Breakdown
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Samantha S.
Used unspecified for unspecified
Review sourceReviewed June 2016
Upcall revolutionizes the call center industry
5
We have been using Upcall to generate new leads, and the experience is great! You can customize your call campaign to your needs and collaborate with callers in realtime, which is really helpful. I love the call recording feature and the integration with Slack, which means I can oversee the campaign through my mobile app. Honestly, if I had to hire a sales team or a call center, it would cost much more and I would be tied in for a long period of time. Try Upcall out, its worth every dollar.
Ratings Breakdown
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Ana L.
Insurance
11-50 employees
Used weekly for less than 6 months
Review sourceReviewed June 2016
Quick set-up, ease of use and great community
5
I wanted to call prospects in the insurance company. I uploaded my list, wrote my script and added a few more details and ta da! The campaign was already launching. What a breeze, for me who used to use traditional and clunky call centers...
Ratings Breakdown
Vendor Response
Hi Ana, Thank you for your trust in Upcall. We value you as a customer and are delighted to hear that your campaigns with Upcall have been a real success! We work with many insurance agents like yourself and have seen some amazing results. Feel free to reach out to us if you have any questions.
Replied February 2017
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