Zuper 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zuper

4.5

(37)

FrontRunner 2026

Pricing

Pricing available upon request

About Zuper

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage.

With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes.

Key features:

Intelligent Scheduling & Dispatching
Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel.

Mobile App with Offline Mode
Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite.

Customer Portal & Real-Time Updates
Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and aut...

Zuper Screenshots

Zuper Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter

Pricing available upon request

Plan includes:

Calendar view
Multi-warehouse inventory tracking
Jobs management
Mobile and desktop apps
Location intelligence
Live technician tracking
Offline mode
Job notes
Job checklists
Job status

Core

Pricing available upon request

Plan includes:

Single sign-On (SSO)
custom email domain
customer success manager
Account manager
Progressive invoicing
Project notes
Timelogs
Parts and services
Phases, milestones and dependencies
Gantt and list project views

Premium

Pricing available upon request

Plan includes:

Mobile and desktop apps
Offline mode
Jobs management
Job notes
Job checklists
Job status
Job reports
Location intelligence
Calendar view
In-app team chat

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Zuper Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Zuper
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Scheduling
Asset Accounting
Asset Assignment
Asset Lifecycle Management
Asset Tracking
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Bills of Material
Booking Management
Budgeting/Forecasting
Calendar Sync
Check-in/Check-out
Checklists
Client Portal
Clock In/Out
Collaboration Tools
Commenting/Notes
Commercial
Commercial/Industrial
Commercial Properties
Communication Management
Communications Management
Complaint Monitoring
Compliance Tracking
Configurable Workflow
Confirmations/Reminders
Contact Management
Contract/License Management
Cost Tracking
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Import/Export
Data Synchronization
Debit/Credit Card Processing
Depreciation Management
Digital Signature
Dispatch Management
Disposal Management
Documentation Management
Drag & Drop
Driver ETA
Driver Management
Electrical Estimating
Electronic Payments
Email Templates
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Management
Equipment Tracking
Estimating
Facility Asset Management
Facility Management
Facility Scheduling
File Storage
Financial Management
Fixed Asset Management
Fleet Management
For Arborists
For Carpet Cleaners
For Commercial and/or Industrial Electrical Contractors
For Field Service
For General Contractors
For Handyman Industry
For HVAC Companies
For Janitorial Services
For Lawn Care
For Locksmiths
For Manufacturers
Forms Management
For Pest Control Companies
For Plumbing Industry
Fuel Tracking
Geofencing
Geographic Maps
Geolocation
GIS Integration
Image Capture
Inspection Checklists
Inspection Management
Inventory Control
Inventory Tracking
Invoice Management
IT Asset Tracking
Job Management
Job Scheduling
Job Tracking
Knowledge Management
Labor Rates
Landscape Design
Live Driver Tracking
Location Tracking
Maintenance Management
Maintenance Scheduling
Materials Management
MES
Messaging
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Mobile Time Tracking
Monitoring
Multi-Location
Offline Access
Online Booking
Online Payments
Order Management
Order Tracking
Parts Management
Payment Collection in the Field
Payment Processing
Performance Management
Performance Metrics
Photo Capture
Photos/Images
Predictive Analytics
Predictive Maintenance
Preventive Maintenance
Price and Cost Calculations
Prioritization
Production Management
Productivity Analysis
Project Management
Project Planning
QR Codes
QuickBooks Integration
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Recurring Invoicing
Recurring Orders
Reminders
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Residential Properties
Resource Allocation
Role-Based Permissions
Route Optimization
Scheduling
Search/Filter
Self Service Portal
Service Level Agreement (SLA) Management
Service Management
Service Request Management
Sick Leave Tracking
Skills Tracking
Status Tracking
Tagging
Task Management
Task Scheduling
Team Management
Technician Management
Template Management
Territory Management
Third-Party Integrations
Time & Attendance
Time & Expense Tracking
Time Off Management
Time Off Requests
Timesheet Management
Time Tracking
User Management
Vacation/Leave Tracking
Vehicle Tracking
Warranty Tracking
Workflow Management

Zuper Integrations

Jotform

Slack

Twilio

Zoho CRM

Zendesk Suite

Salesforce.org Nonprofit Cloud

See all 53 integrations

Zuper User Reviews

Overall Rating

4.5

Ratings Breakdown

76%

11%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.4

Wajid Z.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed April 2022

The Leading FSM Solution - Zuper

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Beginning with the attendance management to the more complex processes including work order management are made very easy on Zuper.

Cons:

Zuper does not have an accounting module, hence another software is required to manage the accounts. If Zuper had a robust accounting module, then it would be a very holistic software for FSM.

Shandra M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed March 2025

Zuper review

I wish that there was a page that could show a list of all active trials, over due, started, not started, ready, etc. Maybe with a menu to select a block of dates. Like Jan. 1st - Feb. 15th.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the dashboard. Lots of info there and some areas I'm not even using yet

Cons:

the search and filters. sometimes I will search up a job number and instead of it coming up first, it will be at the end of a list of many. The filters don't see to pull up everything, which scares me. I don't feel like I can rely on the information given to me from Zuper. For example, I felt like I had an active list of my Trials for Nanaimo and was checking them out and trying to update them. Then Sales reps came up and gave me Trial numbers that weren't even on my filtered list.

Reasons for switching to Zuper

I'm not sure. This wasn't my decision to make.

Miguel M.

Verified reviewer

Medical Devices

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2025

Dont believe the hype

Worked with them for almost a year repeating the same issues over and over. We would have a zoom meeting i would tell them the issues then they would tell me they would fix it. In a week or two we would have another zoom meeting were they would ask if there was any issues and i would tell them YES you still didn't fix the issues i brought up in the last three meetings. When they did fixed one thing in the software then something else didn't work. Huge waste of time and money. Would never recommend this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They promised the world. Told me they could tailor there software to do anything we needed. Reasonably price for what they were offering.

Cons:

False promises made they could not get there software to do what they had promised. Constantly repeating the same issues over and over.

Reasons for choosing Zuper

Promised there software could be tailored to do everything we needed.

Reasons for switching to Zuper

to go paperless and automate repetitive tasks.

Miles H.

Verified reviewer

Construction

51-200 employees

Used daily for free trial

Review source

Reviewed October 2025

High on promises - Low on delivery

Overall my experience was not positive. Zuper leadership appears comfortable making commitments and missing them time and again. The [sensitive content hidden] himself acknowledged that we were de-prioritized and then in a subtle way explained how unimportant we are.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Attractive GUI and intuitive design. Software has a lot of potential if it continues to be developed for the US market.

Cons:

The estimate platform is poor. It has very limited functionality and is inferior to most other products.

Zachary C.

Verified reviewer

Construction

51-200 employees

Used daily for less than 12 months

Reviewed March 2025

Zuper the FSM you NEED

Overall I love Zuper and the path that I see them going down. Like any company there is always room for improvement, but I have never seen a company more open to ideas. When there is a problem they are quick to fix it and the customer service is top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to really make Zuper what you want has proven to be invaluable to our experience. Vastly improving our user and customer experience.

Cons:

While Zuper has amazing ideas the timeline in which these ideas come to fruition is not very reliable

Reasons for switching to Zuper

Pricing and flexibility in the product made this an easy choice for our business.

Stephen F.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Reviewed March 2025

Awesome software for field service companies

My overall experience is positive however there are some features that I wish we had to avoid using other software to provide those features like customer portal and more in depth project management features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the all the job adding features from being able to break down clients by individual sites and locations under a sub client. I also like the ability to pull those jobs back and add a child job to the parent job for multiple calls related to the same issue.

Cons:

Lack of a customer portal on my end has been a killer for me we have so many clients that want to be able to log in and pay invoices or view quotes that we have had to take our invoices and quotes to another software to provide that feature.

Reasons for choosing Zuper

We chose Zuper because of the cost being lower

George G.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 2 years

Reviewed March 2025

Zuper is the top solution for FSM

Superb, the Zuper tea has been a delilght to work with through all stages

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a solid product with a comprehensive feature set

Cons:

It is not cheap. It is a prodyctivity multiplier, but its price may feel high for a company with a modestly-sized field tea.

Reasons for choosing Zuper

Zuper was 10x cheaper and offered the same or better functionality

Reasons for switching to Zuper

Previous product was inadequate. Zuper was a big upgrade

Ryan H.

Verified reviewer

Building Materials

501-1000 employees

Used daily for less than 6 months

Reviewed March 2025

Super Zuper

We are incredibly grateful for this discovery, as it has significantly advanced our team's progress. As we continue to evolve, we anticipate saving resources in other areas, all thanks to Zuper, which has truly propelled our department to new heights.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zuper’s staff demonstrates an impressive level of responsiveness and availability, consistently working with us to resolve specific challenges and tailoring solutions to suit our distinct business needs. Furthermore, the user interface is meticulously designed, offering both clarity and efficiency.

Cons:

I wish the master search bar functioned more freely. I want to be able to type in one term and have it show all results for that term, regardless of the custom field or category it’s in. For example, if I type the word 'door,' I want it to display all notes and descriptions where the word 'door' is used, with the ability to highlight it in context and easily jump to it.

Arlene N.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Reviewed March 2025

Zuper Experience