Statflo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Statflo

4.8

(30)

Pricing

Pricing available upon request

About Statflo

Statflo is the only fully compliant enterprise-grade business text messaging software built to empower frontline teams to communicate with customers on their preferred medium of choice.

Statflo can seamlessly integrate with existing systems, embed rich sendable content, and allows customer-facing teams to meet the demands of today’s connected customers.

Statflo Screenshots

Statflo Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Statflo Features

Popular features found in Mobile Marketing
Campaign Management
Contact Management
Mobile Access
Push Notifications
SMS Marketing
More features of Statflo
2-Way Messaging
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Audience Targeting
Automated Responses
Batch Communications
Campaign Analytics
Campaign Planning
Campaign Segmentation
Chat/Messaging
Communication Management
Contextual Targeting
Conversion Tracking
CRM
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customizable Fields
Customizable Templates
Data Import/Export
Engagement Tracking
Interaction Tracking
Interactive Content
Lead Distribution
Lead Management
Message Personalization
Mobile Alerts
Multi-Campaign
Multi-Channel Attribution
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
On-Demand Communications
One-to-One Messaging
Personalization
Product Recommendations
Real-Time Analytics
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
ROI Tracking
SMS Messaging
Template Management
Third-Party Integrations
Video Support
Visual Analytics
Workflow Management

Statflo Integrations

Salesforce Platform

Twilio

Microsoft 365

Adobe Analytics

Statflo User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

17%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.4

Have you used Statflo and would like to share your experience with others?

Casey I.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

A great modern solution for a modern problem.

Ratings Breakdown

Ease of use

Previously 4

Functionality

Previously 4

Pros:

This is a great product to reach customers who in this day in age block most forms of communication. Texting guests is a more streamlined marketing approach and is an excellent way to inform our customers of ever changing promotions and offers.

Cons:

Some technical difficulties with account profiles not loading the correct information from the integration through RQ. However, the TEAM at Statflo is very quick to respond and offer solutions.

Larry Z.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed October 2020

Best Way To Practice Outreach

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that this is direct marketing to my own customer base. The fact that you can shoot a text to a customer and have them see everything without having to pick up the phone is perfect. Even if my target is not ready to buy today it shows we care and we are in the back of their mind.

Cons:

No cons for me at all. The software does what it is supposed to.

Vendor Response

Simple and to-the-point! Thanks, Larry. Even if folks aren't ready to buy, a strategically placed text message keeps you top-of-mind. Love the feedback!

Replied October 2020

Cemil Y.

Verified reviewer

Financial Services

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed August 2022

Very nice interface

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

customer service responded very quickly, I like its interface, our customers are satisfied

Cons:

There isn't anything I don't like in general.

elvin b.

Verified reviewer

Wireless

51-200 employees

Used daily for less than 2 years

Reviewed October 2020

Outstanding Partners

The team at Statflo have been great partners since day 1. They are proactive in their approach, and are extremely responsive. If you are looking for a CRM tools for retail, I would highly recommend you give Statflo a serious look.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive for all end users and provides which helped accelerate adoption rates.

Cons:

No real cons at this point. Our experience with both the software and account team has been very favorable.

Reasons for switching to Statflo

We did a 4 store trial, and the results were so favourable, we accelerated to roll out to all locations.

Vendor Response

Thanks for the kind words, Elvin! The pilot is always a nice way to ease into Statflo and let the results speak for themselves.

Replied October 2020

Brandon J.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2020

An incredible tool for managing customer outreach, post-sales service, and driving repeat business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Statflo boasts ease of use and strong reporting capabilities. More than the software itself, the collaboration and support from the Statflo Team makes this a great addition to the customer experience.

Cons:

I have no concerns with the Statflo software. One recommendation I could recommend would be automated reporting to a specific distrobution list that covers the key KPIs.

Vendor Response

Love the this feedback, Brandon. providing a stellar customer experience is our #1 priority so that's good to hear that our platform helps you do that. We're making some big improvements to our reporting suite, so be on the lookout for that!

Replied October 2020

Alicia R.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 2 years

Reviewed September 2020

Easy and Efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to reach out to customers via text or call. It helps create better relationships with customers. I love the reporting features and how you can easy track success and coach off of the reports.

Cons:

Sometimes there are certain glitches where the phone number is out of the area, or where leads were supposed to be removed but weren't.

Vendor Response

Wow! Thanks for the generous review, Alicia. Glad to hear that the reporting gives you the right insight to coach to better behaviors. We've tightened up on data issues, so let us know if things are better on your side!

Replied September 2020

Vinny R.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Reviewed October 2020

Statflo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to reach and stay relevant with customers. A great tool to maintain and grow your business. Definitely recommended if you are looking to grow your business

Cons:

The one thing I'd improve is the selection of customer whiles reassigning to new Representative

Vendor Response

Thanks for the feedback, Vinny! We've made a note of your suggestions and hopefully will have something to show for it soon!

Replied May 2021

Shelley V.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for more than 2 years

Reviewed September 2020

Best since paper

It’s been great to work with the team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it reminds me when to follow up with guest and keeps everything in one place! It make my customers feel important.

Cons:

Not much it’s a pretty smooth interface, it would be nice to be able to customize the initial chat request to add personal touch to sale

Vendor Response

Thanks for the feedback, Shelley! We're all about making outreach easy for you and your customers. Good note on the initial chat request. Indeed, while we do allow you to customize a few things like name, location, etc, the rest of the message is fixed according to the campaign. We mostly do this to ensure the conversation starts on the right foot and reduce any risk of being too "salesy" on the first go. But, fair point, and we'll pass the feedback on to our product team.

Replied September 2020

Scott L.

Verified reviewer

Consumer Electronics

51-200 employees

Used daily for less than 12 months

Reviewed October 2020

A Step Into 21st Century

Very positive so far. We look forward to future development of the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It really is a step into the 21st century of communication. Outbound calls are a thing of the past. This system is intuitive and easy to use.

Cons:

It is in the very early stages of development in regards to features. We would like to see it add closed sale tracking for individuals as well as a metric to compare agencies in skill. Like closed sale/text or something.

Vendor Response

Awesome feedback, Scott! Definitely a modern way of doing outreach vs. calling every single customer. Happy to have you as an early adopter of Statflo and appreciate your patience as we mature and grow the product to meet your needs.

Replied October 2020

Brad W.

Verified reviewer

Wireless

51-200 employees

Used weekly for less than 12 months

Reviewed October 2020

Statflo

It has been very beneficial to our company. The ability to customize our outreach message was extremely helpful during the early days of COVID in reaching out to support our customers in need. We have captured additional sales and it has helped our stores remain top of mind when our customers are ready to purchase.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to use and understand. Great reporting down the rep level. Ability to see actual text conversations with customers to be able to coach associates toward improvement.

Cons:

Other than being glitchy when logging in, it always works, usually just takes 2 or 3 attempts, I haven't had any significant issues.

Reasons for switching to Statflo

Texting and reporting to the rep level.

Vendor Response

Thanks for the feedback, Brad. Glad we were able to support you throughout these difficult months. As for the login attempts, we're working on a fix to help make all logins more secure. Stay tuned!

Replied October 2020

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