Sociocs 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Sociocs

4.6

(118)

Pricing

Starting at $20.00 per month

About Sociocs

Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across several industries that want to strengthen customer engagement through messaging. It offers features for managing business messaging at scale. Businesses can send bulk SMS text messages and WhatsApp messages to reach customers on their preferred channels.

Sociocs lets businesses collect Google reviews and engage customers through live chat on their websites. Voicemail drops and website form responses provide additional ways for businesses to connect with customers. It provides support to help businesses create messaging campaigns.

Support is offered via email, chat, and other measures. Sociocs provides mobile applications to Android and iOS users.

Sociocs Screenshots

Sociocs Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Basic

$20.00

per month

No plan information available

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Sociocs Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Sociocs
Alerts/Notifications
API
Customer History
Feedback Management
Inbox Management
On-Demand Communications
Personalization
SMS Messaging
Social Media Integration
Template Management
Third-Party Integrations
Video Support

Sociocs Integrations

Webflow

Zapier

Buffer

WordPress

Curve Dental

PrognoCIS

Sociocs User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

35%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ayush S.

Verified reviewer

Design

Self-Employed

Used weekly for free trial

Reviewed June 2024

Good Choice for Bulk Customer Communication!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am a Product Designer and I work with many new and old clients and have to keep in contact with them. I like how with Socios I can connect multiple channels altogether to streamline my communication across various platforms.

Cons:

The ease of use is missing a little bit the free plan doesn't offer that much depth of functionality, and the paid plans are quite expensive for less usage.

Vendor Response

Thank you so much for your positive feedback.

Replied July 2024

mike t.

Verified reviewer

Civil Engineering

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

sociocs review

very good, used it briefly before switching to another product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

lots of messaging options and personalized ways to send

Cons:

somewhat limited for a program that seems like social media

Vendor Response

Thank you for taking the time to write an online review. We appreciate your feedback.

Replied August 2024

Ashley E.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for free trial

Reviewed April 2024

Great for freelancers

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love 2 way conversations provided by Sociocs, this lets you ensure faster responses to customers and overall better communication.

Cons:

Sociocs is quite different to other software so can take a bit of time to get used to

Vendor Response

Thank you so much for your positive feedback.

Replied July 2024

Jamal H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Reviewed July 2024

Robust Customer Contact Database

Customer communication management is the vital benefit that I realize with Sociocs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have integrated Sociocs with several social media platforms such as FB and IG which makes it easy to contact customers in one single repository.

Cons:

I have not used Sociocs for quite long, but I am yet to experience any trouble.

Vendor Response

Thank you so much for your positive feedback.

Replied August 2024

Joao S.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Reviewed July 2024

Perfect platform to solve communication medium problem with customers

My experience as customer success executive that using Sociocs is very delighted. It let me to connect with customer from various medium.

Ratings Breakdown

Ease of use

Functionality

Pros:

Integration with communication platform like WhatsApp, SMS and web chat is easy to connect. Customer has many option to connect with customer service and get the support that they need in no time.

Cons:

Need more integration with social media website like Facebook and LinkedIn.

Vendor Response

Thank you so much for your positive feedback.

Replied July 2024

Kashish M.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 12 months

Reviewed July 2024

" Effective Communication Solution"

Sociocs is particularly good at managing social media and SMS marketing since they communicate well and satisfy their clients. You should give Sociocs a try if you value simplicity and efficiency!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sociocs improves customer service by streamlining communication with two-way text conversations to foster relationships and respond quickly to inquiries. Users may efficiently send SMS to huge client groups, and automatic solutions to frequently asked inquiries save time and improve communication. The click-to-chat tool improves consumer communication by allowing for one-click texting.

Cons:

Compared to certain rival programmes, Sociocs is more costly and offers less capabilities.

Vendor Response

Thank you so much for your positive feedback.

Replied July 2024

Victor S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 2 years

Reviewed July 2024

What I Experience with Sociocs

My overall experience with Sociocs is excellent:- I use this tool to communicate with customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bulk text marketing is what I like most about Sociocs. In addition, Sociocs is a central repository tool for customer communication.

Cons:

Before upgrading to the latest version, Sociocs was lagging a bit, but now everything is lit.

Swastik M.

Verified reviewer

Information Services

2-10 employees

Used daily for less than 12 months

Reviewed May 2024

Sociocs: Customers are the most valuable asset for an organization, and Sociocs understands it!

We were very excited to use Sociocs in the beginning as we were in a great need for a common platform to manage our all customer communication needs and manage it as well. It has helped us to gather real-time customer feedback, thus ensuring timely updates regarding customer preferences, etc. At last it was an absolute pleasure in capturing and turning our leads from websites, have recurring customers, and more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Sociocs has offered us flexibility, and as we are a constant user of Twilio, Sociocs works perfectly for us. 2. Their team has been great at accommodating us with any of our needs 3. The first thing that we liked about Sociocs when we started using it was its vast number of integrations with tons of social media platforms

Cons:

1. There could be a functionality that lets us users have a detailed analysis or brief overview of every conversation 2. There is no guide in the platform in the beginning that lets businesses to track or learn about the use case of the platform

Vendor Response

Thank you so much for your positive feedback.

Replied July 2024

Sailaja R.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2024

Sociocs: A Multi-Purpose Messaging Tool

Sociocs is an indispensable tool for managing various customer interactions. It has helped accommodate our specific needs. We are happy with this software and have found it to be both user-friendly and scalable. It has skyrocketed our customer feedback process and made it simple to adapt and implement. The support team has also been outstanding, providing incredible assistance and exceeding our expectations. Overall, we are very satisfied with Sociocs and plan to continue using it in the future and would also recommend it to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. The interface is easy to navigate and starts with simple steps. 2. All customer interactions and leads are gathered in one location and website leads are transformed into text-based conversations. 3. With its numerous communication channels and effortless user experience, this tool is an efficient and time-saving solution for both businesses and customers. 4. It serves as a comprehensive, visionary platform that enhances customer relationships, and streamlines productivity. 5. One of the best features is the automatic reminder messages, as they help with follow-ups.

Cons:

1. This software is of high quality, but I find the process of connecting channels and navigating the platform to be quite hectic. 2. New users who log in for the first time should be presented with helpful suggestions on how to use the product. 3. It would be helpful to include a detailed analysis and reporting of conversations. 4. Its daily summary email is good but an online report would provide even more insights and value and be more easily accessible.

Vendor Response

Thank you so much for your positive feedback.

Replied July 2024

Madhura D.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Reviewed July 2024

Communications in one place for Business Communications

Ratings Breakdown

Ease of use

Functionality

Pros:

Sociocs offers multi-channel platform usage with an industry-oriented interface. It comes with a ton of free tools for software integration, such as Dinamo and WhatsApp Link Generator.

Cons:

The free pack of Sociocs lacks the Follow-Up reminder.

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