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CleverTap vs Intercom

Updated February 4, 2026

CleverTap vs Intercom: Which is best for you?

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1 million+ businesses helped
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Starting Price

Pricing available upon request

$39.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Mobile Alerts
4.56
Campaign Management
4.56
Marketing Automation
4.55
See All
Customizable Fields
4.78
Communication Management
4.71
Live Chat
4.70
See All
Integrations
SendGrid
SendGrid
Shopify
Shopify
Gmail
Gmail
See All
Geckoboard
Geckoboard
Marketo Engage
Marketo Engage
Operations Hub
Operations Hub
See All
Pros / Cons
  • I use CleverTap for data analysis, engaging with our customers, and improving our product experience.
  • I wish I could attach pictures of the hogwash they are feeding me.
Read more
  • It also provides an additional benefit, in which we are able to directly message users in mass, or in selected groups to drive responses, test out new features, and easily market to our entire subscriber base.
  • It's not very marketing and sales-friendly, lacking a few features like proper attribution and pushing full location information, including city and state, to Salesforce CRM
Read more
Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.1/ 5
4/ 5
Customer Support
4.3/ 5
4.3/ 5
Functionality
4.4/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad