Contentsquare 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Contentsquare

4.8

(116)

Pricing

Starting at €49.00 per month

About Contentsquare

Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.

Our cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation.

From optimizing content to enhancing their experimentation performance, we equip teams with all the insight they need to make better, smarter, faster decisions for their website, mobile web or mobile native or hybrid app.

Features include

Session Replay
Customer Journey Analysis
Zone-based Heatmaps
Merchandising Analysis
Mobile App Analysis
Impact Quantification
AI Insights
Struggle and Error Analysis
Web Performance Monitoring
& more.

Contentsquare is trusted by more than 800+ clients across industries such as Retail, Financial Services, B2B, Travel, Leisure and Telecom for understanding which site elements are driving conversions, whether that is a transaction, sign up, site download & more.

Contentsquare Screenshots

Contentsquare Pricing and Plans

Starting price: €49.00 per month

Free Trial

Free Version

Free

€0.00

Plan includes:

Session Replay
Unlimited Heatmaps
1 Month of Data Access
Standard Filters

Growth

€49.00

flat rate, per month

Plan includes:

Funnels
13 Months of Data Access
Frustration Score and Advanced Filtering
Impact Quantification

Pro

Pricing available upon request

Plan includes:

Journey Analysis
Zone-based Heatmaps
Impact Evaluation
Precision Filtering, Retroactive

Enterprise

Pricing available upon request

Plan includes:

Digital Experience Monitoring
Data Feeds
Unlimited Projects in a Geo Region
3 months Session Replay Retention

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Contentsquare Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of Contentsquare
A/B Testing
Action Management
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Analytics
API
Behavioral Analytics
Behavior Tracking
Content Management
Conversion Rate Optimization
Conversion Tracking
Customer Experience Management
Customer Journey Mapping
Customer Profiles
Customizable Reports
Dashboard Creation
Data Import/Export
Event Triggered Actions
Feedback Management
For Mobile
For Websites
Funnel Analysis
Goal Setting/Tracking
Heatmaps
Issue Tracking
Mobile Access
Monitoring
Multi-Channel Data Collection
Pageview Tracking
Performance Management
Performance Metrics
Predictive Analytics
Product Data Management
Prototype Creation
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Referral Tracking
Reporting & Statistics
Revenue Tracking
ROI Tracking
Sales Trend Analysis
Screen Activity Recording
Search/Filter
Self Service Data Preparation
Sentiment Analysis
Tagging
Text Analysis
Third-Party Integration
Third-Party Integrations
Time on Site Tracking
Usability Testing
User Interaction Tracking
User Journeys
Visitor Tracking
Visual Analytics
Visualization
Website Analytics
Web Traffic Reporting

Contentsquare Integrations

Kameleoon

Adobe Experience Manager

New Relic

Dynamic Yield

Tealium Customer Data Hub

Dynatrace

See all 43 integrations

Contentsquare User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

19%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.9

Functionality

4.7

Octavia B.

Verified reviewer

Retail

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

An essential tool!

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Previously 4

Pros:

Amazing breadth of features that help generate actionable insights across different areas of Ecommerce

Cons:

Requires investment in time to make sure the platform is optimised to be as useful as it can

Adrien L.

Verified reviewer

Retail

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2021

Amazing tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Content square is an amazing tool, extremely detailed information about the user journey on your site, that helps you optimize your site day after day. The team at CS is extremely responsive and knowledgeable, they help you make the most out of the tool.

Cons:

It takes a little bit to get used to the tool, but the team is really helpful in getting you up to speed

Reasons for switching to Contentsquare

Access to a lot more information and less impact on the website's performance.

CJ K.

Verified reviewer

Retail

5001-10000 employees

Used weekly for less than 12 months

Review source

Reviewed July 2020

Excellent features, with some issues

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great range of features that touch almost every aspect of visitor behavior, from the journey map to individual page interactions. Gives a whole new dimension on the "why" behind the winners and losers of A/B tests. Really caring and responsive customer support team as well!

Cons:

Issues with performance, especially when taking in data from a large variety of external campaigns, do create somewhat significant barriers to using the platform to its fullest extent.

Amanda G.

Verified reviewer

Building Materials

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed February 2022

Great visualisation of website analytics

The customer support and onboarding was exceptional. They are dedicated to their customer being able to use the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, exceptional customer support and great visualisation of website analytics. Simple presentation and analysis of complex information.

Cons:

It does take some training to understand the program. It isn’t overly complex, but more that you need to unlearn how you might have done analytics before and simplify your approach. Think learning how to use a Mac after years of using a PC.

Reasons for choosing Contentsquare

Visualisation simplicity and integration with other tools such as AB Tasty.

Rossella T.

Verified reviewer

Retail

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

Essential for understanding user behavior and improving conversions!

Thanks to Contentsquare's data, we can plan better the actions to improve the user experience and journey. We can also better understand the user and the points of friction. CS helps us formalize significant A / B tests and actions that prove to be successful. The benefit is an increase in conversions with less effort on all teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ContentSquare allows you to analyze the user's journey and to identify pain points within the page. Furthermore, thanks to the "Impact quantification" module, it is possible to evaluate the impact of certain user behaviors and plan actions based on the estimated revenue. Contentsquare allows us to improve web performance thanks to ux / ui micro-optimizations. The tool's usability is perfect, and the support is always timely and effective, made by extraordinary people, and I highly recommend it.

Cons:

Nothing, I like everything about the tool, and I have no suggestions.

Erin M. G.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Fantastic Customer Insights From Behavioral Patterns To Conflicts On A Page

1. Not being able to compare one device against another device side by side is a bit of a headache 2. Mapping is very difficult for an average user even with Admin access, it causes a lot of grief 3. Not being able to go back very far date wise since we are only mapped to May 2020

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So far I'm obsessed with Contentsquare for not only gathering metrics from past A/B and Experience Targeting testing but with all my insights even before testing. I've been able to show stakeholders why a particular change will or will not be beneficial, where spots on a page are going cold, or even learning where visitors are confused by our page flow.

Cons:

1. Zoning analysis is my favorite sub tool for not only seeing a page at a macro level but also going down to very specific CTAs or hyperlink. 2. Being able to check specific visitor traffic flows from an entire page or an individual component makes CS very versatile. 3. Heat mapping is a bit wonky right now but very, very useful regardless of the slight quarks in data fields

Reasons for switching to Contentsquare

Clicktale was sold product to Contentsquare.

Clément T.

Verified reviewer

Apparel & Fashion

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

A powerful tool to enable growth

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The possibility to answer "why" on so many questions we might have about our pages and journey

Cons:

The learning curve is maybe a bit steep and the tool can be obscure if you don't come with questions to answer to

Louise Z.

Verified reviewer

Apparel & Fashion

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Exceptional platform teamed with an experienced/ involved customer account management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Content square platform has changed the way we approach almost all projects. It's helped us truly enforce data driven decisions versus the loudest opinion. The workspace of the tool has become a feature i use on daily basis to see an overview of metrics in one place.

Cons:

There have been some minor functionality issues over the course of using the tool but the content square team are always open to feedback to improve. Things that were issues in the past have now been improved - the tool is constantly evolving.

Lara B.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Excellent tool for analysis

Ratings Breakdown

Ease of use

Functionality

Pros:

The plugin on Chrome and zonning part are very useful, as well as Google Analytics integration! Great webinars and training videos.

Cons:

Session replay could be improved, sometimes it doesn't load, setting up mappings can take time.

Paul H.

Verified reviewer

Retail

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed September 2022

Great platform that helps you find pain points throughout your journey that you do not know exist!

I’ve partnered with ContentSquare at two separate companies now and have always found them to be a brilliant company to work with. They have great people and also a great platform that has consistently helped us identify and rectify pain points throughout our journey that we didn’t know we had, unlocking both customer and commercial value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the visual and accessible nature in which ContentSquare displays insight. It does a far better job than most other platforms of eliciting actionable insight rather than simply displaying data, which is what it’s all about.

Cons:

It’s a big platform and so takes some time to navigate and master, which can be further complicated depending on how well you set up your mappings etc. That said, the ContentSquare University platform is an excellent way to self learn and self serve. I’d also like some of the Find & Fix capability to be bundled within the core product and cost as it’s brilliant, but costly.

Showing 1 - 10 of 116 Reviews

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