Deep Talk 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Deep Talk

4.8

(12)

Pricing

Starting at $90.00 per month

About Deep Talk

Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various forms of text such as surveys, reviews, chats, and emails into valuable data in just a few clicks.

With Deep Talk, you can easily classify and categorize your feedback, identify the sentiment, and gain a deeper understanding of metrics like NPS and CSAT.

Deep Talk Screenshots

Deep Talk Pricing and Plans

Starting price: $90.00 per month

Free Trial

Free Version

Basic

$90.00

usage based, per month

No plan information available

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Deep Talk Features

Popular features found in Data Analysis
Data Discovery
Data Visualization
Natural Language Search
Predictive Analytics
Query Builder
Storytelling
More features of Deep Talk
Activity Dashboard
API
Categorization/Grouping
Customer Journey Mapping
Customer Segmentation
Dashboard
Data Extraction
Data Import/Export
Data Mapping
Feedback Management
Forecasting
For eCommerce
For Sales Teams/Organizations
Full Text Search
Machine Learning
Multi-Language
Multiple Data Sources
Natural Language Processing
NPS Survey Structure
Real-Time Analytics
Real-Time Data
Reporting/Analytics
Reporting & Statistics
Sales Trend Analysis
Search/Filter
Sentiment Analysis
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
Topic Classification
Topic Clustering
Trend Analysis
Visual Analytics
Visual Discovery

Deep Talk Integrations

Intercom

Zapier

Typeform

SurveyMonkey

Deep Talk User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.6

Functionality

4.6

Have you used Deep Talk and would like to share your experience with others?

David T.

Verified reviewer

Capital Markets

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

DeepTalk tells you what your data is really saying vs what you want it to say. Invaluable tool.

I have loved it. Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis. This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don investment research and I am able to feed it FOMC minutes, statements, speeches, etc. I can feed it earnings calls or anything really. It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day.

Cons:

this space is relatively new so I am not sure what it is lacking. The only thing it needs is an API, but I knew that coming in and it should be released to us in the next 3-6 weeks, so I dont look at it as a con.

Vendor Response

Thank you very much for your review David. Today we launched our API. Have a great week

Replied May 2022

Paul W.

Verified reviewer

Media Production

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2022

Test your machine learning ideas quickly and easily

Excellent, more companies should be testing if the data and problems they have can be enhanced with machine learning. Deep Talk makes this easy.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

If you have some data and a problem to solve then Deep Talk is an excellent way of testing if machine learning and NLP can add value. It "understands" your data much more readily than other systems I've used and then provides a pipeline to running inference models without complex machine learning engineering.

Cons:

Once you've reaped that automatic benefits of Deep Talk from your data and your problem set there is no clear path forward. Typically in machine learning you establish a baseline and then iterate, through data and code, on improving that score. With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform.

Vendor Response

Thank you Paul!!... today we have launched our API to iterate results and trained models with other services.

Replied May 2022

Fnu N.

Verified reviewer

Management Consulting

Self-Employed

Used daily for free trial

Review source

Reviewed April 2022

Experience using this Machine Learning Platform for clustering the Wine review dataset

I had quite nice experience with the tool. I was able to generate useful visualizations and draw actionable insights along with deriving key insights from the project results, however, I had to navigate to another platform for using sentiment analysis for the same dataset. so it was a learning experience using this platform with the provided features but also had to use more tool for doing Sentiment analysis that helped me to quickly understand the metrics for positive, negative and neutral reviews.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Topics and Subtopics related connection, Time series of the graph, Unburst chart and many more functionalities. Ease of use and User experience, easy to create projects and classify and train the model.

Cons:

The tool also analyzed the additional column input with the dataset which gave additional analysis for user city, manufacturer, Id, categories, etc. but they were not that refined charts, thus it was ignored for my analysis in the project. In my view, the software can further improve to understand multiple columns of data and give a proper analysis of additional columns of data. The representation of the charts for these dataset were of negligible use. The additional columns should be used to aid in the primary analysis, which I found was lacking in this platform

Reasons for choosing Deep Talk

I used this tool in combination with few other tools for my social media projects.

Vendor Response

Thank you for your review! we will take in consideration some of the features you mentioned. Thank you!

Replied April 2022

Mini S.

Verified reviewer

Medical Devices

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed December 2023

Flexible data analysis tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data.

Cons:

Its a very useful and valuable tool for me.

Kejda G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2022

Make sense of unstructured data

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works well at extracting insights from unstructured text for sentiment analysis and topic clustering

Cons:

Relative lack of integrations — currently must import my data as CSV

Vendor Response

Thank you Kejda for your review, we are launching this week an integration with Zapier to integrate with hundreds of apps. Have a great week!

Replied May 2022

Andrew M.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

Deep Talk - Simplifies Conversations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used Deep Talk and it is amazing when it comes to text mining Thanks to the AI features, it makes data analysis easy and simplifies communication understanding. I like the multiple Customer engagement features.

Cons:

It is a super solution and no major issues

Verified

Reviewer

Writing and Editing

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed May 2022

A million use cases for a unique data analysis tool

Fantastic tool with a million uses. Be creative; you could start your own market research firm using this tool, scraping data for resources online and reporting on trends, sentiment, etc.

Ratings Breakdown

Ease of use

Functionality

Pros:

I love that Deep Talk lets you import bulk data and turn it into insights. I can pull in marketing data, book manuscripts, whatever I want, and it can report on data and trends hidden within this data.

Cons:

It takes a little time to understand how everything works, but it is pretty intuitive.

Vendor Response

Thank you very much for your review

Replied May 2022

Verified

Reviewer

Veterinary

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed April 2022

Easy solution for complex text analysis

Great!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to use GUI and strong visualisations/drill-down.

Cons:

There was a service outage yesterday so none of my files would validate.

Reasons for switching to Deep Talk

Easier to use Deep Talk

Vendor Response

Thank you very much for your review!!

Replied April 2022

Jorge Edel A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed April 2022

Turn common data into data that works for you

Would recommend it to anyone who needs to grab random data to turn it into usable data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like turning twitter data into data that works for me. It will analyze and make a cluster of keywords that I can dig further to analyze.

Cons:

I think the dashboard can be improved to make it more modern. Also, they should implement webhooks and API to have data analyzed automatically.

Vendor Response

Thank you for the review. Have a great week!

Replied May 2022

Verified

Reviewer

Professional Training & Coaching

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed April 2022

How to get more insights from your surveys

It was easy to use, straightforward and I got great insights. I found there was a keyword many students were using that was very important to add to the content of the course we deliver.

Ratings Breakdown

Ease of use

Functionality

Pros:

Finding the most critical points on a satisfaction survey I did from a course was straightforward. I imported the CSV with the answers and Deep Talk gave me insights into the words the students used that were most important.

Cons:

The user interface could be better designed.

Vendor Response

Thank you for your Review!

Replied May 2022

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