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Mailchimp

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to...Read more about Mailchimp

Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action invol...Read more about Pipedrive

Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro enables distributed teams to come together to synthesize information, clarify complex idea...Read more about Miro

Marketo Engage

Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilit...Read more about Marketo Engage

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Hotjar

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step o...Read more about Hotjar

Customer Frontlines

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS)...Read more about Customer Frontlines

Pendo

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables ...Read more about Pendo

Lucky Orange

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas wit...Read more about Lucky Orange

CardBoard

Cardboard is a collaboration solution suitable for businesses of all sizes across various industry verticals. Features include a kanban-style activity dashboard, content import and export tools, invites for remote team members and...Read more about CardBoard

LeadSquared

LeadSquared is a cloud-based marketing automation and customer relationship management (CRM) solution for businesses of all sizes. It serves clients in industries such as finance, e-commerce, education, health and wellness, market...Read more about LeadSquared

LeadsRx

LeadsRx is a cloud-based marketing attribution and multi-touch attribution solution for mid to large-size enterprises. It allows companies to monitor and analyze their marketing efforts to see how they impact revenue. LeadsRx offe...Read more about LeadsRx

Smartlook

Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and insights. Smartlook answers the ‘what’ and ‘why’ behind every user action. Primary featur...Read more about Smartlook

Contentsquare

Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue. Our cloud-based digital e...Read more about Contentsquare

SurveySparrow

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them i...Read more about SurveySparrow

UXPressia

Uxpressia is a cloud-based customer experience management solution designed to help small to large businesses design customer journeys maps, personas and impact maps on a centralized platform. It allows users to gain insights into...Read more about UXPressia

Whatfix

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time gui...Read more about Whatfix

Pingdom

SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synthetic and real user monitoring (RUM) for ultimate visibility and enhanced troubleshooting in a single pane of gla...Read more about Pingdom

Collaboard

Colllaboard is a collaborative online whiteboard software from Switzerland. It offers a new way of more creative and interactive collaboration in online meetings and workshops, because "Great minds think together". In Collaboard ...Read more about Collaboard

Segment

Segment is a customer data management platform that can collect and control customer data from mobile and web apps to provide a comprehensive data toolkit for marketing, product, and engineering teams. With Segment, teams can easi...Read more about Segment

AiTrillion

AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is de...Read more about AiTrillion

FullStory

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. Th...Read more about FullStory

Involve.me

involve.me is a user engagement and customer experience platform designed to help digital marketers and e-commerce businesses create personalized interactions across the entire customer journey, from lead acquisition to qualificat...Read more about Involve.me

Matomo

Take back control with Matomo. You own 100% of your website data so you ensure complete customer privacy. Data compliance covered. Matomo covers all of your GDPR, HIPAA, CCPA and PECR data compliance requirements. Matomo comes ...Read more about Matomo

Glassbox

Designed for businesses in insurance, travel, telecommunications, retail and other industries, Glassbox is a cloud-based solution that helps streamline web analytics via session replay, customer journey mapping, heatmaps and more....Read more about Glassbox

GetFeedback

With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure v...Read more about GetFeedback

Dreamdata

Dreamdata is a cloud-based platform for marketing and revenue attribution. The solution allows businesses to track and analyze how certain activities are impacting revenue, how individual channels are performing and what is drivin...Read more about Dreamdata

INSIDE

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target...Read more about INSIDE

Heap

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. Get complete data with a single snippet...Read more about Heap

Indeemo

Indeemo is an in-the-moment, Experience research platform for MR, UX and CX. We help researchers and designers to remotely research human needs, behaviours, journeys and experiences; in context and in-the-moment. By blending t...Read more about Indeemo

Microsoft Clarity

Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly. The tool provides heatmaps that highlight the page areas that drive the most visitor engagement. ...Read more about Microsoft Clarity

Feedbackly

Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the...Read more about Feedbackly

WebEngage

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue fro...Read more about WebEngage

Leadoo

Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information...Read more about Leadoo

LogRocket

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience. Using LogRocket, Software teams can fix user-reported issues faster, de-noise their erro...Read more about LogRocket

Oribi

Oribi is a cloud-based journey mapping solution that provides marketing agencies and eCommerce businesses with analytical tools to monitor visitors' behavior across various digital channels. Businesses can view key metrics, t...Read more about Oribi

Engage360

Browser Push Notifications is a cloud-based platform that helps users to manage push notifications in web browsers. The product features customer segmentation, which allows users to group and target visitors for marketing cam...Read more about Engage360

Netcore Customer Engagement

Netcore is a customer engagement and experience platform designed to help businesses in education, hospitality, travel, media, entertainment, eCommerce and other industries streamline marketing automation processes using machine l...Read more about Netcore Customer Engagement

Piwik PRO

Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, and apps. With Piwik PRO, companies can make more informed decisions while respecting visitors’ privacy. Piwik PRO...Read more about Piwik PRO

ActiveTrail

ActiveTrail is a cloud-based email marketing and newsletter solution suitable for small and midsize marketing agencies. Key features include marketing automation, landing page builder, SMS marketing, online surveys and third-party...Read more about ActiveTrail

Smaply

Smaply is a cloud-based customer experience platform that allows businesses to create journey/stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or vid...Read more about Smaply

Factors.ai

Factors.ai is an account intelligence, analytics & attribution platform that helps sales & marketing teams at high-growth B2Bs to build pipeline by tapping into intent signals on your website, CRM, LinkedIn, & G2. Score & priori...Read more about Factors.ai

MikMak

We live in an eCommerce first world. To win, brands need real-time access to the most valuable data, insights, and tools. MikMak Insights improves marketing effectiveness, drives market share over competitors, and strengthens a br...Read more about MikMak

Store Locator Widgets

Store Locator Software is a location-based marketing platform that helps businesses to find customers closer to their location, generate more sales, increase brand awareness and boost brand loyalty. Users can upload locations usi...Read more about Store Locator Widgets

Zoho PageSense

Zoho PageSense is a web-based conversion optimization and personalization solution designed to help businesses across various industry verticals measure key website metrics, understand online behaviour and provide visitors with a ...Read more about Zoho PageSense

Vistaly

Vistaly is a cloud-based application designed for business use, providing a platform to create connections between business metrics and opportunities on a visual map. Vistaly integrates data from other sources to enable users to e...Read more about Vistaly

Userflow

The fastest way to fast user onboarding Userflow is a user friendly low/no-code builder for onboarding guides and in-app surveys on the market. It allows you to onboard your users better to ensure conversion, adoption and retent...Read more about Userflow

riyo.ai

riyo.ai is an all-in-one sales and marketing tool incorporating multiple features in three suites: Connect, Analyze & Convert. riyo.ai Connect: Instant and prompt engagement with website visitors through an AI-powered live chat ...Read more about riyo.ai

Intouch Insight CX Platform

The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It is a scalable Customer Experi...Read more about Intouch Insight CX Platform

Primary

Primary is a product lifecycle management software for product and app developers that helps them organize their tasks, tag co-workers, manage prototype projects, create users flow and more. The software can integrate with multipl...Read more about Primary

Avion

Avion is a user story mapping for agile product teams. This platform allows companies to turn backlogs into one strategic roadmap. With Avion, users can plan leaner releases and spot dependencies faster. Notable features include m...Read more about Avion

Salesforce for Retail

Salesforce Retail CRM is a retail management system designed to help eCommerce businesses identify customers’ requirements and deliver personalized experiences. Administrators can organize and manage multiple marketing campaigns a...Read more about Salesforce for Retail

Marigold Engage by Sailthru

Marigold Engage by Sailthru is a marketing automation platform designed to help businesses engage with customers across various channels including email, mobile and web. It offers a multi-channel personalization solution and enabl...Read more about Marigold Engage by Sailthru

DemandJump

DemandJump is a cloud-based solution that provides consumer insights and market intelligence to marketing teams of all sizes. This solution can be used to analyze competitor data, including organic search, paid ads, online traffic...Read more about DemandJump

Apteco FastStats

FastStats is a data analysis software that allows marketers to gain actionable insights from customer data. The software unifies all customer information into a single view for intelligent data exploration, visualization, and mini...Read more about Apteco FastStats

4.8 (9 reviews)

Centralpoint

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based...Read more about Centralpoint

4.6 (8 reviews)

MFour Studio

MFour Studio is a mobile data collection platform. It enables companies to conduct surveys and market research via mobile devices. MFour Studio caters to market research firms, survey research companies, and brands looking to gain...Read more about MFour Studio

5.0 (8 reviews)

Wigzo

Wigzo is a no-code customer data platform with e-commerce marketing automation capabilities. Its AI-based automation engine, native analytics, smart customer segmentation, and omnichannel personalization workflows allow e-commerce...Read more about Wigzo

4.0 (7 reviews)

Staffino

Staffino is a cloud-based solution for customer experience management that offers businesses a comprehensive way to connect CX data with their overall business goals and revenue objectives. The online platform is user-friendly an...Read more about Staffino

5.0 (6 reviews)

Twik

twik is an award winning 5-years old startup that automatically detects all business goals in every website and page and assists in presenting the right product/service/message at the right time to each and every visitor (even com...Read more about Twik

5.0 (5 reviews)

Odyssey Attribution

Odyssey Attribution is a cloud-based marketing attribution platform that integrates with Google Analytics to provide businesses with insight into the performance of their marketing channels. The solution offers features including ...Read more about Odyssey Attribution

4.8 (5 reviews)

magnews

MagNews is the all-in-one solution to manage the customer journey from the overall strategy to the execution of individual activities and campaigns. MagNews enables marketing & sales teams to collaborate, acquire, convert, engage...Read more about magnews

4.4 (5 reviews)

Adobe Real-Time CDP

Adobe Real-Time CDP is a cloud-based customer data platform that helps marketing teams unify data into real-time profiles that can be activated on any channel. The software allows for B2C and B2B data to be collected, normalized a...Read more about Adobe Real-Time CDP

4.2 (5 reviews)

Adobe Customer Journey Analytics

Adobe Customer Journey Analytics provides users a user-friendly and intuitive tool for collecting and analyzing customer journey data. The solution offers features such as a full overview of all data sets, data collection, real-...Read more about Adobe Customer Journey Analytics

4.6 (5 reviews)

Dressipi

Fashion AI experts Dressipi help apparel retailers understand what customers will buy and importantly not return. Dressipi delivers fashion-specific algorithms and APIs to global retailers, drawing on the combined expertise of top...Read more about Dressipi

4.8 (5 reviews)

Click2Buy

With the Where to Buy solution from Click2Buy, brands can offer their customers the most fluid and adapted buyer's journey possible. Click2Buy's Where to Buy solution - or Store Locator 3.0 - not only helps brands convert the tra...Read more about Click2Buy

4.2 (5 reviews)

Merren

Merren is a customer engagement and survey platform that reaches as wide a sample size as possible, on the back of easy messaging apps that users love. You can even send recorded questions and messages to an audience that cannot r...Read more about Merren

4.4 (5 reviews)

TheyDo

TheyDo is a collaborative journey management platform that optimizes the way you manage and track customer experience from insight to implementation. With TheyDo, experience-led teams (CX, UX, Research, Product) can manage all jou...Read more about TheyDo

4.3 (4 reviews)

SatisMeter

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different surve...Read more about SatisMeter

5.0 (4 reviews)

SiteRecording

SiteRecording by 500apps is the advanced website recording software to keep track of user involvement and provide insights into user behavior. Make informed judgments based on this information to assist increase website efficienc...Read more about SiteRecording

4.8 (4 reviews)

journy.io

journy.io is an AI-powered platform that helps businesses bring all the product data together in one place and automate engagement triggers on high-risk accounts based on empirical customer insights. Key features include 360-degre...Read more about journy.io

4.8 (4 reviews)

JourneyLabs

JourneyLabs is a journey mapping solution designed to help medical organizations, recruiters, education institutions, consultants and other businesses provide personalized digital content to users. Based on the Microsoft Azure pla...Read more about JourneyLabs

5.0 (3 reviews)

EasySend

EasySend helps you evolve forms into easy digital experiences with no code. By going digital, you’ll streamline customer data intake and automate your enterprise workflow. Start from scratch or digitize any PDF. Use smart tools ...Read more about EasySend

5.0 (3 reviews)

USAN Contact Suite for Amazon Connect

USAN Contact Suite for Amazon Connect is an omnichannel contact center solution designed to integrate with Amazon Connect. It has a proprietary client interface that allows users to control the customer experience from anywhere in...Read more about USAN Contact Suite for Amazon Connect

5.0 (3 reviews)

UserExperior

UserExperior is a mobile app analytics solution that enables product teams to get powerful insights into their apps user’s experiences. Understand your app users through session replay, heatmaps, funnels, and crashes to fix broken...Read more about UserExperior

4.3 (3 reviews)

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is a multichannel marketing hub for the modern marketing organization. Offering a suite comprised of modular components (SAS 360 Engage, SAS 360 Discover, SAS 360 Plan, and SAS 360 Match) SAS Customer...Read more about SAS Customer Intelligence 360

4.7 (3 reviews)

Apteco PeopleStage

Apteco PeopleStage is a campaign automation software that creates, manages, and delivers automated, personalized marketing campaigns across multiple channels. The software orchestrates customer journeys by using triggered messages...Read more about Apteco PeopleStage

4.7 (3 reviews)

CFN Insight

CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the pro...Read more about CFN Insight

3.5 (2 reviews)

CXDeployer

CXDeployer is a cloud-based solution designed to help small to large enterprises design, share and deploy customer journey maps, business model canvas, persona and empathy maps to visualize and improve customer's experience with t...Read more about CXDeployer

5.0 (2 reviews)

Dynata Insights Platform

Dynata Insights Platform is a customer engagement software that helps businesses review, approve, share and deliver data. The solution enables managers to gain insights into audience demographics, brand health and campaign analyti...Read more about Dynata Insights Platform

5.0 (2 reviews)

Quadient Customer Journey Mapping

Quadient Customer Journey Mapping is a cloud-based software that helps businesses manage customer relationships through a variety of solutions, including e-delivery services, data analytics, parcel tracking solutions, and more. Th...Read more about Quadient Customer Journey Mapping

4.0 (2 reviews)

Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing is a multi-channel customer journey orchestration platform designed to automate marketing processes, engage customers and drive them through the sales funnel. With Dynamics 365 Marketing, users can...Read more about Dynamics 365 Marketing

4.5 (2 reviews)

Mapp Marketing Cloud

Mapp Cloud is an Insight-led Customer Engagement Platform. With Mapp Cloud, marketers can focus on what makes a difference for their business, instead of spending precious time and resources taming the technology behind it. They c...Read more about Mapp Marketing Cloud

3.0 (1 reviews)

Qubriux

Unleash the Power of Customer Engagement with Qubriux: AI-Powered Marketing Automation (visit Qubriux.com). In today's digital age, customers crave personalized experiences. Businesses that can deliver relevant, engaging interact...Read more about Qubriux

5.0 (1 reviews)

Adobe Journey Optimizer

Adobe Journey Optimizer supports businesses to find the next best interaction. It was specifically designed for mid-market & large enterprises and for businesses looking to manage one-to-one moments and scheduled omnichannel camp...Read more about Adobe Journey Optimizer

5.0 (1 reviews)

Exeevo Omnipresence

Exeevo is a global leader in customer relationship management (CRM) for the life sciences industry. The tool offers unified sales, marketing, medical affairs, events, and patient experience solutions which are powered by our omnic...Read more about Exeevo Omnipresence

5.0 (1 reviews)

Auryc

Auryc is a cloud-based customer experience (CX) solution that caters to businesses across various industries such as vacation rentals, hospitality, fashion, apparel and more. Key features include a customer journey intelligence pl...Read more about Auryc

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ChurnIQ

ChurnIQ is a cloud-based data intelligence solution, which helps subscription businesses monitor, predict and prevent loss of subscribers or customers across various service points, campaigns and digital channels. The platform ena...Read more about ChurnIQ

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Kitewheel

Kitewheel is a cloud-based customer journey mapping solution designed to help sales, marketing and service teams automate processes related to lead generation campaigns, purchase offers and customer recommendations. Key features i...Read more about Kitewheel

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Cemantica

An innovative customer experience management platform to scale with your business goals. End-to-end customer experience software from strategy to execution. Brought to you by CCXP professionals, Cemantica covers the end-to-end C...Read more about Cemantica

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REVEAL

Omniconvert Reveal helps eCommerce businesses increase lifetime value with customer analytics and RFM segmentation. Reveal is a customer journey mapping platform that enables merchants to understand and predict customer behavior ...Read more about REVEAL

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Mapping Hero

Mapping Hero is the ultimate solution to help you get conversion rates up and turn more visitors into customers. Our features are designed to help you tackle all of your conversion challenges and boost your bottom line. With built...Read more about Mapping Hero

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HyperIn

Hyperin is a leading platform for shopping mall management, tenant engagement and connecting the digital and physical consumer journey. The HyperIn Platform contains three products - Manage, Monetize, and Connect. With all three...Read more about HyperIn

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Insightech

Designed for midsize and large businesses, Insightech is a web analytics solution that helps collect website visitor data. It enables marketers to receive insights into visitor and customer journeys across all digital assets via f...Read more about Insightech

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Customer Interaction Manager

Customer Interaction Manager receives and retains all interactions of a customer with the contact center for keeping a 360-degree view of a customer's journey across different channels. It can be integrated with Cisco or Freeswitc...Read more about Customer Interaction Manager

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EthOS

EthOS is an innovative Human Insights Platform that’s revolutionizing the way companies understand customers and their experiences. We empower UX, CX, and Insights teams with advanced tools to capture omnichannel touchpoints, pr...Read more about EthOS

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Fudge

Fudge is an analytics tool that helps product teams identify why users aren't converting, and how to improve this. The tracking script collects and analyses each click, error, page view, session duration, systems log and site pe...Read more about Fudge

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Usermind

Usermind helps businesses manage customer experiences and touchpoints to deliver a unified, consistent and personalized experience across multiple communication channels. The platform combines analytics, behavioral science, machi...Read more about Usermind

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smpl.

Real-time customer journey mapping platform built by the experts with on-site scenarios, recommendation widgets, and size charts that are designed to help you drive business growth and reward customer loyalty. The system allows bu...Read more about smpl.

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Qemotion

Qemotion is an emotional and semantic analysis solution that helps businesses of all sizes analyze the feedback from employees and customers. The platform enables organizations to view reviews from TrustPilot, Google, Amazon, Crit...Read more about Qemotion

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Successeve Retain

Successeve Retain is a dedicated customer success software crafted for SaaS firms. Emphasizing the pivotal aspects of customer success and growth acceleration, this tool equips businesses to preemptively address churn, elevate c...Read more about Successeve Retain

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JourneyTrack

Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise. They don't fully understand how to optimize the end-t...Read more about JourneyTrack

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Pega Customer Decision Hub

Pega Customer Decision Hub is a decision automation solution that uses predictive analytics and machine learning to help business engage and profile existing and new customes. The system calculates propensity scores for every acti...Read more about Pega Customer Decision Hub

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Forwrd

B2B SaaS companies such as Jasper.ai, AppsFlyer, and WalkMe are relying on Forwrd to focus on their most qualified leads, MQLs, PQLs, SQLs and customers. We have made the process of creating and understanding predictive models s...Read more about Forwrd

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SankeyJourney

SankeyJourney is a powerful tool designed for customer journey analysis. It provides an online platform that allows users to create interactive Sankey diagrams or flow charts that help visualize the journey that a customer takes i...Read more about SankeyJourney

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Pano

Pano was built from the very real need to swiftly access customer data without the hassle of navigating a maze of platforms and applications. No more juggling numerous tabs like Salesforce, Stripe, Gmail, and Intercom. Imagine a ...Read more about Pano

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Verint Digital Feedback

Verint® Digital Feedback™ enables companies to connect the dots across their digital touchpoints, increase customer loyalty and satisfaction. By capturing customer initiated feedback via web and mobile channels throughout the dig...Read more about Verint Digital Feedback

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Salesforce for Travel & Hospitality

Salesforce for Travel & Hospitality is a solution that helps hospitality industry businesses with tracking customer reservations, providing personalized offers and recommendations, and managing loyalty programs. The software is cl...Read more about Salesforce for Travel & Hospitality

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Cadena.nuaio

Cadena.nuaio is a platform for multichannel communications that allows you to communicate intelligently with your audiences, transforming their experience and improving your business KPIs. You will get a lot of benefits and solu...Read more about Cadena.nuaio

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