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Updated January 22, 2026
Okendo vs TrueReview: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00
per month
$49.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
API
4.86
Review Monitoring
4.86
Negative Feedback Management
4.76
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Sentiment Analysis
4.95
Review Request
4.92
Review Notification
4.90
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Integrations
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Pros / Cons
- I think having all of the offerings in one place and interface is a great way to ensure customers get the most out of the platform and services.
- I don't like that I'm not able to directly syndicate reviews with other retailers (since Bazaarvoice owns this segment), but hope that we can do this in the near future!
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- The integration with our POS system saves us a lot of time, and the review requests feel natural instead of spammy.
- Having some difficulty setting up my domain to send review requests from my own email.
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Ease-of-Use
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
4.8/ 5
Highest performing feature
in the comparison
5/ 5in the comparison
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
