XEBO.ai 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

XEBO.ai

4.5

(19)

Pricing

Starting at ₹25.00 per year

About XEBO.ai

XEBO.ai platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions.

XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. S2C can provide detailed insights in real-time through its features of interactive analytics, Text analytics, and Push Reporting. It is well suited for most sectors from financial services, retail, public sector, and telecom to B2B companies. It allows users to collect feedback.

XEBO.ai Screenshots

XEBO.ai Pricing and Plans

Starting price: ₹25.00 per year

Free Trial

Free Version

Basic

₹25.00

flat rate, per year

No plan information available

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XEBO.ai Features

Popular features found in NPS
Anonymous Feedback
Mobile Survey
Multi-Language
Pulse Surveys
Segmentation
More features of XEBO.ai
Benchmarking
CRM
Customer Experience Management
Customer Journey Mapping
Dashboard
Monitoring
Multi-Channel Data Collection
Negative Feedback Management
Predictive Analytics
Reporting/Analytics
Sentiment Analysis
Survey/Poll Management
Text Analysis

XEBO.ai Integrations

Freshdesk

Google Analytics 360

Mailchimp

Zapier

HubSpot Service Hub

XEBO.ai User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

37%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.8

Functionality

4.2

Have you used XEBO.ai and would like to share your experience with others?

William B.

Verified reviewer

Hospital & Health Care

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed August 2023

Flexible surveys to take

Carrying out this type of study through surveys, you can connect more closely with the client, allowing them to give their opinion of their experience with our company in order to improve the weak points that are noticed and provide solutions so that the client is better pleased.

Ratings Breakdown

Ease of use

Functionality

Pros:

I improved the interaction with the client by knowing better the opinion that they have about our services and being able to know what should be improved with each survey carried out, it is possible to better analyze the weaknesses that can be had against clients who are not satisfied, With the data that is obtained digitally, it is possible to have a broader understanding of the position that one has in front of the client and the competition. This has helped us to improve the creation of marketing campaigns and improve our services. Their customer service is excellent, they are always willing with great kindness, they respond very efficiently.

Cons:

There is nothing that I have come to dislike about Survey2Connect

Ibrahim A.

Verified reviewer

Accounting

11-50 employees

Used daily for free trial

Review source

Reviewed August 2024

The idea of the site and its contents

It was a valuable experience and I benefited a lot from it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can write surveys and publish them among people

Cons:

I like everything about the site so there is nothing I don't like

Yvonne E.

Verified reviewer

Telecommunications

11-50 employees

Used other for less than 2 years

Review source

Reviewed September 2019

Basic Sofeware

Overall it was ok just the times it ran slow or didnt carry out all the parts of the survey.

Ratings Breakdown

Ease of use

Functionality

Pros:

I liked that it was very easy to use. It provided several options as far as purchase plans but the more used it.

Cons:

During the survey it would go slow during certain times unsure why this would happen. It was on other devices not just one.

Manoj Kumar M.

Verified reviewer

Market Research

51-200 employees

Used weekly for more than 2 years

Reviewed June 2022

S2C Feedback - Dashboards

So far, pretty good. But can be a lot better. I feel S2C does the simple things great. But when some elements of complexity are there, the software is NOT very flexible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

LIVE dashboards including implementing basic derived calculations (say a Brand Health Score) from multiple parameters is a BIG plus. That's the best part about using this S2C.

Cons:

Some of the features are still basic/ not developed. A simple example: A trend chart could require a quarterly label in-between monthly labels. In current context, i would need to create two separate trend charts. One for month, one for quarters. Makes the already slow dashboard clumsy as well.

Jovias B.

Verified reviewer

Market Research

51-200 employees

Used daily for more than 2 years

Reviewed June 2022

An ever evolving platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team works closely with you no matter the size of the study to help in overall success.

Cons:

Text Analysis can be improved and I'm sure the team is exploring on the same.

Vikas B.

Verified reviewer

Insurance

10000+ employees

Used weekly for less than 2 years

Reviewed June 2022

Feedback of S2C

We have explored on the various option and found S2C in budget, easy to use and operate, team is professional and provide support whenever called - even after office hours

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to Use, Customer Friendly, Survey creation, reports and Dashboard feature, Can be used through SMS, Email and now Whatsapp too

Cons:

though most of the features are easy to use, some times we stuck with requirement of the other teams where some changes are required in the software. Though team always supported in closure but changes take time.

Reasons for choosing XEBO.ai

S2C servers are in India. As per IRDA Norms, for any services, Data servers should be in INDIA

jelena z.

Verified reviewer

Market Research

11-50 employees

Used daily for less than 12 months

Reviewed June 2022

Masmi belgrade

Support is great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

support that we have from [SENSITIVE CONTENT] and her commitment

Cons:

not having JS for additional requirement and making complex conditions are very time consuming

Reasons for choosing XEBO.ai

Recommendation from another company

Reasons for switching to XEBO.ai

previous products were full of bugs and support not responsive

Isaac T.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed July 2020

I Love this software!!!

It is very professional and easy to use. It is also really useful when recording mystery shoppers experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is is inexpensive and a really easy way to make some quick cash. I would definitely recommend this software to anyone because it is so useful and easy to use especially because you can use it without internet!

Cons:

There are very few things that I dislike about this software but one thing is it doesn’t advertise itself as much as other companies do. I

Aman A.

Verified reviewer

Management Consulting

11-50 employees

Used weekly for less than 2 years

Reviewed February 2019

Want solution to be perfect choose Survey2Connect

We give all our surveys in the company through survey to connect. If really doesn't look like any other normal survey platform which is more of just plain questions and answers but is more of visually effective and helps user you relate things and join dots while filling up the survey.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The analytical engine and the visual user interface is so helpful in deriving results form the users you want the survey to be filled in.

Cons:

May be a bit of pre existing templates can be increased

Anand N.

Market Research

51-200 employees