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Trustpilot vs VideoAsk: Which is best for you?
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Features
- Trustpilot is useful for tracking customer opinions and establishing credibility for the brand, as well as making marketing decisions, and it brings reviews together into one place so that trends and issues can be easier to spot over time.
- It seems like it's a bit of a 'necessary evil' to have, on one hand we need a system to collect customer reviews, but also the ability to reply to any reviews and so we're left paying for this expensive bit of software just to manage our reputation.
- The ability to connect face to face and establish a trusting relationship has been invaluable to my business. Plus, multiple checkout and payment options make it easy for customers or employees to provide information and process payments.
- The only thing I could mention is that sometimes the video or audio quality can be affected by internet connection problems, which can hinder smooth and clear communication.
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