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Gainsight CS vs Skalin

Updated December 12, 2025

Gainsight CS vs Skalin: Which is best for you?

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Starting Price

Pricing available upon request

569.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Customer Database
4.67
Customer Segmentation
4.57
Customer Management
4.33
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Contact Management
5.0
Customer Experience Management
5.0
Customer Management
4.93
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Integrations
HubSpot CRM
HubSpot CRM
SurveyMonkey
SurveyMonkey
Oracle CRM On Demand
Oracle CRM On Demand
See All
HubSpot CRM
HubSpot CRM
Zapier
Zapier
Gmail
Gmail
See All
Pros / Cons
  • The set up is very long winded and not user friendly. Once you have gotten to grips with how information integrates with gainsight and how to build CTAs in the rule engine it isn’t particularly hard, however there are tons of hidden system limitations and nuances that just make the system feel old, out dated and clunky.
  • The only negative I have is the price - there are other tools on the market that serve the same purpose.
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N/A
Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.9/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad