Mailfence 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Mailfence

4.3

(23)

Pricing

Starting at €2.50 per year

About Mailfence

Mailfence is a cloud-based secure email solution, which helps small to large businesses collaborate, share documents or contacts and enable interaction among team members via chat. Administrators can create, update and delete account groups for multiple users, view available capacities and manage passwords.

The application includes a calendar feature, which lets employees add new or create recurring events, set up personal availability as busy, free or tentative and share calendar access rights with authenticated members. Users can create email, SMS or phone reminders and conduct polls to gather votes about meeting dates and times. Supervisors can grant permissions to view, edit or remove documents, create a virtual drive to store folders and classify them as important, urgent or by project/client names using tags.

Mailfence offers integration with various third-party authentication platforms, Active Directory, LDAP and more. It is available on monthly subscriptions and support is provided via documentation, email and phone.

Mailfence Screenshots

Mailfence Pricing and Plans

Starting price: €2.50 per year

Free Trial

Free Version

Basic

€2.50

flat rate, per year

No plan information available

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Mailfence Features

Popular features found in Email Management
Alerts/Notifications
Archiving & Retention
Autoresponders
Canned Responses
Contact Management
Data Recovery
Email Marketing
Email Monitoring
Search/Filter
Shared Inboxes
Signature Management
Spam Blocker
More features of Mailfence
Access Controls/Permissions
Address Book
Appointment Management
Authentication
Calendar Management
Calendar/Reminder System
Chat/Messaging
Collaboration Tools
Color Codes/Icons
Customizable Fields
Data Import/Export
Digital Signature
Document Classification
Document Generation
Document Management
Document Storage
Drag & Drop
Email Management
Email Reminders
Email Templates
Encryption
Event Calendar
Event Scheduling
Inbox Management
Multiple User Accounts
Offline Access
Reminders
Response Management
Scheduling
Tagging
Task Scheduling
Team Calendars
Third-Party Integrations
Whitelisting/Blacklisting

Mailfence User Reviews

Overall Rating

4.3

Ratings Breakdown

70%

13%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

4.2

Functionality

4.0

Rafig K.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2021

Competitive pricing, and easy to migrate from Gmail.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a student, I'm currently using the Entry plan, I have 5 gb of emails and can create 3 Mailfence Groups, maybe in the near future I might have to upgrade again, but for the moment it is enough. I'm truly satisfied with the price... I was also able to migrate my data from Gmail to Mailfence very easily. Oh and one more thing, I really liked their slogan- Privacy is a right, not a feature.

Cons:

Some quality-of life changes are missing, though I'm sure their team is working on it.

Reasons for switching to Mailfence

Privacy & security - related issue.

Lars B.

Verified reviewer

Writing and Editing

Self-Employed

Used daily for less than 12 months

Review source

Reviewed September 2024

Stable and impressive service.

I am very happy with Mailfence and its staff. It is very easy to talk to a real person and get help with problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the flexibility of use. The IMAP service is very stable. I also like the subaddressing feature.

Cons:

The spam filter is not perfect. It's good, but not perfect. Also, the search interface of the webmail could be more flesible.

Reasons for choosing Mailfence

Mailfence was able to accommodate a particular need I had for handling the integration of other email accounts into my down.

Reasons for switching to Mailfence

Flexibility of handling my own domain name.

Nikhil W.

Verified reviewer

Media Production

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

Secure emailing

1) With the plugin i was able to easily know what is going wrong in my wordpress site email based

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) Wordpress plugins and also a software that can easily be secured enough to send and receive private emails. Best in class for sending out emailers and having calendars marking stuff

Cons:

1) The problems in this app are next to negligible and i would not also want to name them just as a gesture for the great work they have done

Zach P.

Verified reviewer

Management Consulting

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed November 2022

Using mailfence as an alternative to gmail has been a pleasant surprise, and generally great.

I started using mailfence last year because I really wanted an alternative to gmail, which was starting to get tiresome to use. I was attracted to mailfence due to its attractive UI, and its high security promise (it's in the name!). So far, everything has been great, and I use this as a secondary email account that works fantastically.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I liked that this was set up in a way that was somewhat familiar to me as a gmail user, but I felt the UI was a bit better set up, with better visuals, colors, and menu layouts. It's the little things that went a long way for me that I really appreciated compared to gmail, which can be too monochrome at times.

Cons:

It took a bit of time to learn how to use this email platform seamlessly, especially after being a longtime gmail user. I got over this fairly quickly though, and now I use it regularly, and have no user issues.

Reasons for switching to Mailfence

I mainly wanted a better user experience visually.

Vendor Response

Dear, Thanks for the positive feedback! We're delighted to see our users happy with our services. Regards, Mailfence Team

Replied November 2022

Manuel F.

Verified reviewer

Translation and Localization

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2023

Finally, a truly private email service, that a layman can understand

5-star experience. Totally worth a try! They even have a free plan, so there is zero risk in trying it out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Well, several things! Among the top ones:- It's an encrypted mail service: Anything coming in or going out is reasonably protected from snooping. The beauty of it is that, even if your communications are intercepted somehow, they are heavily encrypted so they just can't be read.- Servers are hosted in Europe: That means Mailfence abides by the GDPR, the world's most advanced legislation on data protection. If any government agency wants your Mailfence data, it has to be via a valid court order (it's not like that at all in the US and many other countries!)- They are super honest and open: They are crystal-clear on what the service can do, and what it can't do. They are against the "fine print" policy that so many Big Tech firms are so fond of.- They go the extra mile to simplify the very complex and techical terminology of email security, so that the layman (such as myself) can clearly understand the pros and cons of using the service, and what it does and doesn't do.

Cons:

Not really a lot to dislike, to be honest! I mainly use the email features, and so far they work just fine!

Reasons for switching to Mailfence

Because I needed a better level of privacy to my communications, which Gmail definitely does not provide.

Vendor Response

Dear Sir, We thank you for your review. Such feedback motivates to try to do better every day. Regards, Mailfence Team

Replied July 2023

Verified

Reviewer

Non-Profit Organization Management

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Slow implementation of some features but a great email service.

Great email service alternative with slow implementation to crucial features plus no native app

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At the start of my using Mailfence, it was fast and reliable. Lately it has been quite slow and equally implementation of some of the features plus rolling out native app has taken so long. It would have been good to have contacts encryption and at least the ability to manage multiple private calendars. Some of my favorite features include ability to set priority emails, tags and add comments to an email. The comments come in handy in working out replies and follow on actions that may be needed.

Cons:

The frustration can build when seeking support from Mailfence. Sometimes emails are down and you are required to reach support via email. Sometimes I am not sure whether the emails failed to deliver or just a delayed response. In some occasion I had to reach support via twitter.

Reasons for switching to Mailfence

Great features

Vendor Response

Dear, Thanks for your feedback. We're glad you're happy with our features. The support is usually very responsive, we're sorry about the delay you experienced. We'll take your comment into account to improve our services. Have a great day, Mailfence Team

Replied December 2022

Brian E.

Verified reviewer

Internet

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed June 2022

Mailfence Makes Good Sense

I recently decided to open a new Mailfence account after my first one was deleted after a period of dormancy so obviously I have been quite satisfied with its features and mechanics. It has a surprising number of options available with the free account which is great for any start=up or small business.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Mailfence is very utilitarian for anyone needing an over-flow email platform. Besides the basic email service, it offers - with the free account, mind you - a notepad/word feature that is more elaborate than a notepad but not as comprehensive as a word; a virtual wall calendar for marking and tracking upcoming appointments and schedules; a group page feature for interacting with staff and/or clients, merchants, providers etc and more. there are subscription plans that offer even more.

Cons:

There is a limited design menu, so fancy fonts are out. Font sizes, too, are very basic = Normal through Smallest, Very Small, Small and onto Largest. So no pica sizes for fine-tuning your emails. And aligning companion images seems to be problematic unless you know how to use Paint 3D to combine the wanted images.

Vendor Response

Hello, Thanks for the positive feedback. We're so lucky to have customers like you! Have a great day, Mailfence Team

Replied June 2022

Xhovana M.

Verified reviewer

Marketing and Advertising

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

I receive/send confidential info. by email, every day, & "peace of mind" doesn't exis... Wrong!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely loved the ease of use, the customer experience is overall fantastic. Very reliable platform, it has a full suite of tools, everything I need daily (as a marketeer). Now I have a peace of mind that important confidential info is not at risk of exposure :).

Cons:

That you have to pay extra for some very important features.

Vendor Response

Hello Xhovana, Thank you for your kind words it really helps us. It is because of users like you that we are able to keep on improving and evolving Mailfence. Thanks again, Wish you a great day, Orestis Mailfence team

Replied November 2020

Elaine D.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2023

Amazing Service