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ViewCenter

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Overview

ViewCenter 2026: Benefits, Features & Pricing

Wondering if ViewCenter is right for your organization?

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ViewCenter
ViewCenter
4.6
(21)

Pricing

Starting at $35.99 per month

About ViewCenter

ICM's ViewCenter is a secure digital environment where your business-critical documents live, and your important processes can be optimized. Get a quick ROI with powerful search functions, secure file sharing, compliance, tasks & alerts electronic forms, scanning/data capture, integrations, and so much more.

Whether a small business or large corporation, ViewCenter is cost-effective and scalable...ICM's Customer Success Team will find the right solution for YOUR digital transformation goals.

Since 1988, ICM has implemented ViewCenter for departmental solutions up to enterprise. Manufacturing, Government, Healthcare - Operations, HR, Quality - just scratch the surface of where we excel!

ViewCenter Screenshots

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ViewCenter Pricing and Plans

Starting price: $35.99 per month
Free Trial
Free Version

Basic

$35.99

per user, per month

No plan information available

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    ViewCenter Features

    • Popular features found in Document Management
      Access Controls/Permissions
      Archiving & Retention
      Collaboration Tools
      Compliance Tracking
      Document Classification
      Document Editing
      Document Generation
      Electronic Signature
      File Conversion
      File Sharing
      Third-Party Integrations
      Version Control
    • More features of ViewCenter
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Approval Process Control
      Audit Management
      Audit Trail
      Commenting/Notes
      Compliance Management
      Configurable Workflow
      Content Management
      Customizable Branding
      Customizable Forms
      Customizable Templates
      Data Capture and Transfer
      Data Import/Export
      Digital Signature
      Document Capture
      Document Check-in/Check-out
      Document Management
      Document Review
      Document Storage
      Drag & Drop
      File Management
      File Recovery
      Filtering
      For Engineering Documents
      Forms Management
      Full Text Search
      Indexing
      Information Governance
      Metadata Management
      Mobile Access
      Multiple Format Support
      Offline Access
      Optical Character Recognition
      Quality Control
      Real-Time Notifications
      Real-Time Reporting
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Role-Based Permissions
      Rules-Based Workflow
      Search/Filter
      Secure Data Storage
      Single Sign On
      SSL Security
      Status Tracking
      Tagging
      Task Management
      Template Management
      Version Rollback
      Workflow Management

    ViewCenter Integrations

    Dokmee Capture
    Dokmee Capture
    Grooper
    Grooper

    ViewCenter User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    71%

    4

    19%

    3

    10%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.4

    Customer support

    4.8

    Functionality

    4.5

    Have you used ViewCenter and would like to share your experience with others?

    MB

    Martha B.

    Verified reviewer

    Human Resources

    201-500 employees

    Used daily for less than 6 months

    Reviewed March 2022

    ICM feedback

    5

    I have nothing but good things to say about the ICM team. So far system has been easy to use based on our set up. If something does not work, I like that we can reach out to ICM to find out available options to make the system better based on business needs. [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], and [SENSITIVE CONTENT] have all been great since day one.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    User friendly and modern look. I liked how customizable it was to meet our business needs. Everyone at ICM ([SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT]and [SENSITIVE CONTENT]) were great to work with and made the process and implementation much simpler. They always listened to our feedback and would reach out to discuss to ensure we are happy with the system.
    Cons:
    Nothing so far that I can think of. Everything has been great so far.

    Reasons for choosing ViewCenter

    Price and system options. As well as the look of software.

    Read More

    KG

    Karen G.

    Verified reviewer

    Education Management

    5001-10000 employees

    Used daily for more than 2 years

    Reviewed December 2021

    ViewCenter Review

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This software has been easy to set up and maintain, and the customer support to resolve our problems that have occurred has been great.
    Cons:
    I wish that ViewCenter was easier to merge documents in. Right now I have to download the documents, merge the PDF's, and then re-upload the document to ViewCenter. Very labor and time consuming.

    Vendor Response

    Karen, thanks so much for taking the time to review the ViewCenter platform. We appreciate your business! Regarding the feature you are hoping for, happy to report that ViewCenter already has "PDF Merge," which allows you to do exactly that in the tool without having to leave the system. Our Customer Success team will be reaching out to you with a how-to.

    Replied December 2021

    Read More

    LL

    Lorenzo L.

    Verified reviewer

    Package/ Freight Delivery

    201-500 employees

    Used weekly for less than 2 years

    Review source

    Reviewed December 2021

    feed back

    3

    storage,is the main thing in regards to the scanner

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    The whole storage situation is Ideal. putting stuff on the scanner is very easy .
    Cons:
    sometimes it does not transfer, therfore I have to go all around the system to get it activated again

    Read More

    MM

    Mary M.

    Verified reviewer

    Higher Education

    11-50 employees

    Used weekly for more than 2 years

    Review source

    Reviewed December 2021

    Storage Documents

    5

    I love using ViewCenter for our business needs and look forward to learning more about the system in the future.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    What I like most about this software is the ability to scan and index information for ease of use for others.
    Cons:
    I did not participate in the integration of this software so I'm not sure how else we could potentially use it.

    Read More

    jr

    john r.

    Verified reviewer

    Education Management

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2021

    Good, Solid Storage

    5

    We are storing permanent student records [i.e. transcripts and test reports] for all alums of our school, which has been around for 65 years.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We found the product easy to use. The s/w support is very good.
    Cons:
    It's been a bit tricky to set up bulk imports, but it should work out.

    Reasons for choosing ViewCenter

    much cheaper and more to the point.

    Read More

    SG

    Scott G.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    Secure Access to Records Made Easy

    5

    The Arizona Department of Insurance, the Arizona state government agency that oversees the insurance industry in Arizona, has implemented several electronic records management projects, including the imaging and indexing of over 200,000 license application files and over 30,000 officer/member/director biographical documents. USING VIEWCENTER IS VERY EASY. An authorized user can very easily locate records using search fields that are configurable by an administrator. Our Insurance Licensing Section is no longer spend time pulling and re-filing paper documents in large filing systems. CREATING VIEWCENTER "COLLECTIONS" IS EASY. A trained and authorized "super user" can create and configure record collections, determine fields of information used to index and search those records, and can assign/change/revoke authority to other users to access the information and documents. No programming/coding is required. VIEWCENTER IS POWERFUL. A collection can be configured to allow a user to locate a group of documents and export them to a ZIP file. ICM Document Solutions, the ViewCenter creator, can also establish methods to import data into ViewCenter to minimize record indexing effort and cost. ICM has established an online secure (end-to-end-encrypted) portal by which some of our customers can upload, index and submit files to us, thereby preventing our customers from having to submit paper documents and CD-ROMs containing data, and preventing us from having to store paper or to pay to have paper documents imaged and indexed. VIEWCENTER MINIMIZED OUR RECORDS MANAGEMENT RISKS. We are now able to access records from just about anywhere, using a web browser and Internet access, which means that the viability and access to our essential records are no longer threatened by the possibility that our building may be damaged or inaccessible. VIEWCENTER REDUCED OUR NEED FOR SPACE TO STORE RECORDS. Arizona government agencies can obtain permission from Arizona State Library, Archives and Public Records (ASLAPR) to have electronic records serve as originals, meaning that once records are imaged and indexed in accordance with ASLAPR standards, the paper version can be destroyed and the electronic version serves as the official original document.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    KP

    Krystal P.

    Verified reviewer

    Insurance

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2021

    ViewCenter - Very user friendly!

    5

    It can be challenging to view claims history and use it in conjunction with new/current claims documentation to evaluate a new claim. View Center makes it easier to view historical claims documents under an account while also viewing new claims documents. This makes for more efficient claims evaluation.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The search functionality allows for efficient document retrieval. How documents are returned and viewable also makes for more efficient claims evaluation. ViewCenter is easy to navigate and use, making it a beneficial and effective tool for the end user.
    Cons:
    I am unable to think of any improvements

    Read More

    SM

    Santino M.

    Verified reviewer

    Education Management

    501-1000 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2022

    ViewCenter Review

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    ViewCenter is a very good document management software that is very easy to integrate into existing systems. The iCapture app makes it easy to upload existing PDF files. The team was able to work with the platform very soon after it was implemented. Technical support is easily accessible.
    Cons:
    No major issues have been experienced with the software so far.

    Read More

    cn

    cheryl n.

    Verified reviewer

    Airlines/ Aviation

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2021

    Excellent

    5

    very good

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    easy to use and very efficient-easy to pull the data that you are looking for
    Cons:
    when the data is not scanned in a timely matter

    Read More

    SC

    Shelby C.

    Verified reviewer

    Hospital & Health Care

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2021

    Most bang for your buck!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, has all the functionality we need!
    Cons:
    Implementation was a little rocky, but the customer service to resolve all issues was outstanding.

    Read More

    Showing 1 - 10 of 21 Reviews
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