BigCommerce 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BigCommerce

4.4

(333)

Pricing

Starting at $39.00 per month

About BigCommerce

BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website customization, shipment management, transactions as well as listing products on Amazon, eBay and Facebook. The software helps generate greater sales opportunities and increases customer conversion rate by creating engaging formats and interesting interfaces.

BigCommerce provides conversion tools that help merchants grow at double the speed of an offline business. These tools help direct more traffic, convert a greater number of visitors and help sell a variety of products through multiple channels. Built-in SEO conversion tools, real-time carrier quote support, UPS label printing and digital wallets give merchants a chance to enhance their revenue and carry out operations in a systematic manner.

The app attracts qualified shoppers by seamlessly putting up advertisements on Google, saving time and improving accuracy. The inventory listing is entirely automated which eliminates any need for manual updating of the list or adding new products. Other functions include building integrations, automation of taxes, email marketing through platforms like – HubSpot, I...

BigCommerce Screenshots

BigCommerce Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Standard

$39.00

flat rate, per month

Plan includes:

24/7 Support
Bigcommerce Mobile App
Free Sitewide Https Dedicated SSL
Integrations With Leading Payment Gateways
Unlimited Staff Accounts
Up to $50k Annual Online Sales
Unlimited bandwidth
"Unlimited Products
Unlimited File Storage
Online POS

Plus

$105.00

flat rate, per month

Plan includes:

Abandoned Cart Saver
Customer Groups and Segmentation
Persistent Cart
Stored Credit Cards
Up to $180k Annual Sales
5 Inventory Locations

Pro

$399.00

flat rate, per month

Plan includes:

Custom SSL
Faceted Search
Sell up to $400k Annually
Up to 8 Inventory Locations
Product Filters

Enterprise

Pricing available upon request

Plan includes:

API Support
Custom Facet
Price Lists
Strategic Account Management Available
Unlimited API Calls
Priority Support

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BigCommerce Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of BigCommerce
Abandoned Cart Saver
Activity Dashboard
API
Bulk Ordering
Catalog Management
Channel Management
Content Management
Credit Card Processing
Customer Accounts
Customer Management
Customer Segmentation
Customer Touchpoints
Data Import/Export
Data Synchronization
De-Coupled Front & Back Ends
Design Management
Discount Management
eCommerce Management
Electronic Payments
Email Marketing
For B2B
For Small Businesses
Inventory Control
Inventory Optimization
Inventory Tracking
Kitting
Loyalty Program
Marketplace Integration
Mobile Commerce
Multi-Channel Management
Multi-Currency
Multi-Language
Newsletter Management
Online Store Builder
Order Management
Order Processing
Payment Options
Pre-built Templates
Preview Functionality
Product Configurator
Ratings/Reviews
Real Time Editing
Refund Management
Reordering
Reporting/Analytics
Reporting & Statistics
Reviews Management
Search/Filter
Shipping Labels
Shopping Cart
SSL Security
Tax Management
Template Management
Templates
Third-Party Integrations
Website Management
Website Publishing Options

BigCommerce Integrations

Google Ads

Integration rated 4.9 from 15 reviews

authorize.net

Integration rated 4.1 from 12 reviews

Instagram

Integration rated 4.0 from 11 reviews

PayPal Commerce Platform

Yotpo

Zoho CRM

See all 21 integrations

BigCommerce User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

39%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.2

Functionality

4.2

Jeremiah L.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

Great budget host!

Overall it was actually a great product to use and if I were to open an ECommerce site myself, I would consider them again.

Ratings Breakdown

Ease of use

Functionality

Pros:

Ease of use, integration capabilities, clean UI, organization of most used features were easy to find.

Cons:

Random glitches, some add-ons stated they were compatible but were in fact not, some issues with image uploads.

Scott H.

Verified reviewer

Cosmetics

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Great Product

10 out of 10, great product and exceptional support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its user friendly, and easily customizable.

Cons:

Nothing comes to mind, I really like using the platform

Reasons for choosing BigCommerce

functionality and cost were the biggest factors.

Reasons for switching to BigCommerce

Need to custom program any/all changes that we wanted to make.

VIPUL C.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

great way to do business

Overall great experience and happy to use big commerce on daily basis for ecommerce business. Thanks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything so far as it's easy and fast to many critical process.

Cons:

Reporting needs changes as return reports have full refund but not able to run for partial refunds.

Ade G.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Great for scalibility

Wouldn't use another platform to be fair

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scalability, ease of use and easy import and export of large number of products.

Cons:

Pricing, its pricing is rapidly increasing.

Reasons for choosing BigCommerce

The catalog management was far easier in bigcommerce

Reasons for switching to BigCommerce

A faster cloud based platform that would scale also

Melissa B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

BigCommerce Meets Your eCommerce Selling Needs

We have been using BigCommerce for nearly 8 years, and I have been pleased with the breadth of options we have to integrate other apps to enhance its use. We use B2B Ninja for our quoting tool, which integrates with BigCommerce (and they recently purchased), saving our staff order entry time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of product editing, the robust app marketplace, and the customer support. Thye have made improvements over the years to the UI, making it easier to customize, and you can work with many partners to customize your store.

Cons:

I like the reporting capabilities and options the least. They seem limited and challenging to customize. I wish there were more out-of-the-box reporting options, particularly for products with variants. I would also like them to improve B2B Ninja, the quoting tool they purchased.

David M.

Verified reviewer

Furniture

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Misleading Pricing, Deteriorating Customer Service

When I first started using the platform, I found the customer service phenomenal. Lately, the level of service has deteriorated sharply.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I don't have to worry about maintaining my own website servers as I did when I was running my own platform.

Cons:

Lack of transparency on the pricing. Recently I was over billed several months in a row. When I wrote to them to raise the issue, they took three weeks to respond. Then they told me that their system raises prices when my sales revenue goes up, but will not lower them again when sales revenue falls. So it's my responsibility to watch my billing like a hawk and inform them when I fall to a lower pricing tier. Otherwise, they'll continue billing me on a the more expensive tier even though their own billing page indicates I should be paying far less.

Reasons for choosing BigCommerce

I was told BigCommerce was better at handling large catalogs.

Mary Love M.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Big Commerce User Perspective

Overall, I liked this product and found it accessible after some training tutorials. I felt that I needed training to have a deeper grab on the platform’s functions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great integration tool to link our in store and online inventory & create promotional discounts that automatically apply

Cons:

The platform requires you to have an understanding of “computer language” and necessitates you understand these “rules” to properly set up promotions

Tom S.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed July 2025

Reliable platform that offers a good way to get your online store built.

Very reliable, and offers a simple interface. I like how you can easily track orders and customers, and coupons are easy to set up. Links nicely with third parties (such as delivery partners, payment providers etc).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to get started with - it straightforward to set up the eCommerce platform, and it integrates well with Sage Pay and Google merchant centre.

Cons:

Pricing - when your sales pass a certain amount, it can become quite expensive. Also, customising themes can be difficult if you don’t have web design knowledge.

Andrew R.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Solid e-commerce platform

A big improvement from previous platform. Very happy with Big Commerce.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use across channels. The challenge of creating a universal platform for an array of applications has been met for most users.

Cons:

Limited native resources, however many options for additional features to be added.

Anwar B.

Verified reviewer

Automotive

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed November 2024

BigCommerce Review

Great overall experience, multi-channel selling. can add products really easily, it has some great security features built in and was really easy to navigate and check orders etc

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to navigate around the platform and its got some great features built in. there is a lot of customised options available and the customer support are also very helpful

Cons:

some of the integrations have limitations which can effect the data sharing

Showing 1 - 10 of 333 Reviews

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