BigCommerce 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

BigCommerce

4.4

(334)

Pricing

Starting at $39.00 per month

About BigCommerce

BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website customization, shipment management, transactions as well as listing products on Amazon, eBay and Facebook. The software helps generate greater sales opportunities and increases customer conversion rate by creating engaging formats and interesting interfaces.

BigCommerce provides conversion tools that help merchants grow at double the speed of an offline business. These tools help direct more traffic, convert a greater number of visitors and help sell a variety of products through multiple channels. Built-in SEO conversion tools, real-time carrier quote support, UPS label printing and digital wallets give merchants a chance to enhance their revenue and carry out operations in a systematic manner.

The app attracts qualified shoppers by seamlessly putting up advertisements on Google, saving time and improving accuracy. The inventory listing is entirely automated which eliminates any need for manual updating of the list or adding new products. Other functions include building integrations, automation of taxes, email marketing through platforms like – HubSpot, I...

BigCommerce Screenshots

BigCommerce Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Standard

$39.00

flat rate, per month

Plan includes:

24/7 Support
Bigcommerce Mobile App
Free Sitewide Https Dedicated SSL
Integrations With Leading Payment Gateways
Unlimited Staff Accounts
Up to $50k Annual Online Sales
Unlimited bandwidth
"Unlimited Products
Unlimited File Storage
Online POS

Plus

$105.00

flat rate, per month

Plan includes:

Abandoned Cart Saver
Customer Groups and Segmentation
Persistent Cart
Stored Credit Cards
Up to $180k Annual Sales
5 Inventory Locations

Pro

$399.00

flat rate, per month

Plan includes:

Custom SSL
Faceted Search
Sell up to $400k Annually
Up to 8 Inventory Locations
Product Filters

Enterprise

Pricing available upon request

Plan includes:

API Support
Custom Facet
Price Lists
Strategic Account Management Available
Unlimited API Calls
Priority Support

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BigCommerce Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of BigCommerce
Abandoned Cart Saver
Activity Dashboard
API
Bulk Ordering
Catalog Management
Channel Management
Content Management
Credit Card Processing
Customer Accounts
Customer Management
Customer Segmentation
Customer Touchpoints
Data Import/Export
Data Synchronization
De-Coupled Front & Back Ends
Design Management
Discount Management
eCommerce Management
Electronic Payments
Email Marketing
For B2B
For Small Businesses
Inventory Control
Inventory Optimization
Inventory Tracking
Kitting
Loyalty Program
Marketplace Integration
Mobile Commerce
Multi-Channel Management
Multi-Currency
Multi-Language
Newsletter Management
Online Store Builder
Order Management
Order Processing
Payment Options
Pre-built Templates
Preview Functionality
Product Configurator
Ratings/Reviews
Real Time Editing
Refund Management
Reordering
Reporting/Analytics
Reporting & Statistics
Reviews Management
Search/Filter
Shipping Labels
Shopping Cart
SSL Security
Tax Management
Template Management
Templates
Third-Party Integrations
Website Management
Website Publishing Options

BigCommerce Integrations

Google Ads

Integration rated 4.9 from 15 reviews

authorize.net

Integration rated 4.1 from 12 reviews

Instagram

Integration rated 4.0 from 11 reviews

PayPal Commerce Platform

Yotpo

Zoho CRM

See all 21 integrations

BigCommerce User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

39%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.2

Functionality

4.2

VIPUL C.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

great way to do business

Overall great experience and happy to use big commerce on daily basis for ecommerce business. Thanks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything so far as it's easy and fast to many critical process.

Cons:

Reporting needs changes as return reports have full refund but not able to run for partial refunds.

Justin D.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

TYLER'S x BigCommerce

BigCommerce has been absolutely phenomenal. We're glad to be based in Austin, Texas alongside some of the BigCommerce team. Their support staff has been instrumental in our ability to adjust when a problem arises, and find a long term solution to ensure our ongoing success.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BigCommerce has developed a simplistic software that's allowing small and mid size companies to maneuver at scale. We've been able to learn and adapt new strategies as their team continues to open new capabilities to developers and as they push development in their app market. Fast and reliable apps will be key to building and maintaining the next evolution of ecommerce businesses and having that infrastructure in place will be pivotal in the years to come.

Cons:

When we teamed up with BigCommerce, they were a newer competitor in the market. Some similar companies were able to offer functionalities that were limiting to our initial growth through ecommerce. Being a brick and mortar based business since 1978, we had a multitude of functionalities needed to keep up with our physical locations. Although they couldn't offer these features out of the gate, they were quick to get them implemented and worked closely with us to resolve our issues.

Reasons for switching to BigCommerce

The functionalities that BigCommerce was developing allowed us to run a more lean and smooth operation while still ensuring we offered the best customer experience possible. As a SMB, maintaining our operational standards at scale is priority. We don't want to leave our loyal customers behind as we continue to grow. BigCommerce was a decisive choice to ensure we maintain that standard.

Faizan I.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2020

Bigcommerce review

Overall, it's very good and can compete other platforms

Ratings Breakdown

Ease of use

Previously 5

Functionality

Pros:

- It's not open source and does not allow any type of changes at admin side. - Easy to use. - It is secure.

Cons:

- The documentation for building an bigcommerce app is not good and does not have clear content. - it's coslty. - customer support is not good.

Verified

Reviewer

Retail

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2022

Easy to use and scale

We have been with BigCommerce for six years now and have had very minimal downtime. The rare instances we've had to contact customer support have been handled quickly. Support forums and customer facebook group monitored by BC have been a tremendous help when troubleshooting or looking for ways to customize our online store.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Out of the box, BigCommerce has more built in features than other online carts out there. Pretty straightforward setup making it fairly easy to get up and running in little time.

Cons:

Not as easy to customize themes/store interface. When you edit the source code you need to make sure you document what was done as the changes don't carry over when you update the theme of your site.

Reasons for choosing BigCommerce

Out of the box, Bigcommerce offers more built-in features that I would need an app for in Shopify which adds to the cost and slows down the site.

Reasons for switching to BigCommerce

We wanted to lessen the time required to update and maintain our ecommerce site so we could spend our time and money on marketing and other efforts.

Stephanie J.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed February 2023

I prefer BigCommerce for its simplicity and ease of use

BigCommerce has been the answer to all of the problems that have plagued my online store. Adding and managing products has never been simpler than it is on this site. With just a few clicks, I can make simple, customizable, and downloadable products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In every way, BigCommerce is the ideal platform for my company. This platform's dashboard is fantastic, and I appreciate how simple it makes managing and uploading stock. The quickness and dexterity that has been put into protecting and expanding my product sales has met with my complete satisfaction. To run my online store without any restrictions and in a professional manner is a dream come true.

Cons:

Although there are times when certain features do not function properly, such as when I am unable to access the applications within the back end or when newly updated features are not compatible with my configuration since I am still using an earlier version of BigCommerce, I have been using the platform for years.

Reasons for switching to BigCommerce

They provided a foundation that backed us up with responsive support staff, consistent uptime, and room to expand. Big Commerce is bundled with a ton of extras that other platforms charge extra for.

Justin L.

Verified reviewer

Music

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

BigCommerce Honest Review

I didn't like BigCommerce. It was not user intuitive and the customer service was terrible. If you want to cancel the subscription, it is a multi step process and hard to accomplish.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it was pretty easy to set up and use a free template. It looked clean and basic.

Cons:

I had trouble converting customers and having to pay high amount for good template. It looks good until you dive under the hood and then it is not what is expected. The fees are also very high compared to Wordpress or other alternatives.

Reasons for choosing BigCommerce

It looked enticing and seemed to be better than the competition. However, upon building a website, I found that the other alternatives were WAY better.

Reasons for switching to BigCommerce

I thought it would be better because of lower fees but ultimately I found out that it was not a good option to switch to BigCommerce.

Alice "Bess" M.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Easy to Use

BigCommerce has helped us transition seamlessly from being a brick and mortar to online only sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very simple setup and easy to maintain my website effectively. Customer service has been very helpful every time I have had a question or concern.

Cons:

Linking to Facebook shop has not been successful yet, however I have not particularly focused on that as we would direct it to the website anyway.

Reasons for switching to BigCommerce

Looking for something that was simpler to edit

Verified

Reviewer

Information Technology and Services

2-10 employees

Used other for less than 2 years

Review source

Reviewed December 2019

Bigcommerce may not be the biggest name in eCommerce, though it's great as a user and developer

I've used Bigcommerce for new businesses with clients unfamiliar with website or eCommerce management, and have managed to set them up comfortably with an eCommerce site that is easy to update and maintain a blog on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bigcommerce is very developer and user friendly. I found it to be stand out when developing a custom theme, and was able to easily integrate a clients inventory system and train them to use the system faster than with competing tools.

Cons:

I don't have a great deal of trouble with Bigcommerce. I think the main gripe is that abandoned cart recovery requires a more pricey monthly plan. This feature would be great for smaller businesses trying to get started.

Reasons for choosing BigCommerce

I work with a few eCommerce platforms, but I chose Bigcommerce as the platform for some clients as it was great to use and develop with during the trial.

Genau L.

Verified reviewer

Internet

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

Good service, fair price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the possibility to integrate other platforms with ease.

Cons:

We couldn't find a react templete based our needs.

Reasons for switching to BigCommerce

the integrations and features where easy to use.

Samin S.

Verified reviewer

Computer Games

11-50 employees

Used weekly for free trial

Review source

Reviewed July 2019

Bigcommerce Review

My overall experience with Bigcommerce is undoubtedly excellent. It would have been better if they considered to lower the price of this mesmerising software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the fact that I could easily build my site the way I want without coding a single line. It's easy for beginners to start designing your first e-commerce site even if you don't know how to build sites

Cons:

I worst thing about this is I think it's overpriced. For the price it doesn't have that much features. The overall value doesn't match with the pricing

Reasons for choosing BigCommerce

I choose Bigcommerce to try it out and I was hoping for more because the pricing seemed expensive. But still it's a pretty good software to work with but I don't think most people starting out can afford this.

Showing 1 - 10 of 334 Reviews

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