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Marsello 2026: Benefits, Features & Pricing

Wondering if Marsello is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Marsello
Marsello
4.3
(104)

Pricing

Starting at $60.00 per month

About Marsello

Marsello is an omnichannel loyalty platform that scales as your business grows.

Everyone from small business owners to large franchises love Marsello for loyalty. It’s quick to set up, easy to run, and simple to measure.

First, it integrates with all major POS and eCommerce platforms. This means brands can get complete oversight of their sales data and customer journeys, no matter where people shop with them.

Second, you can start right out of the box, or customize everything—think branding, earn options, tiers, points expiry.

Last, the platform can scale with you as you grow. Need advanced loyalty tools? Want to bring loyalty, email and SMS campaigns all under one roof? It’s all possible in Marsello.

Ready to launch fast, and see results faster? Get started today.

Marsello Screenshots

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Marsello Pricing and Plans

Starting price: $60.00 per month
Free Trial
Free Version

Loyalty Launch

$60.00

per month

Plan includes:

  • Customer loyalty program
  • Points program
  • Reward redemption
  • Loyalty automations
  • Referral program
  • Apple & Google Wallet
  • Customer profiles
  • Customer feedback surveys
  • Analytics and reporting

Professional

$135.00

Plan includes:

  • Customer loyalty program
  • Points program
  • Reward redemption
  • VIP tiers
  • Loyalty automations
  • Segmentation
  • Referral program
  • Customer profiles
  • Customer feedback surveys
  • Email campaigns
Read More

Plus

Pricing available upon request

Plan includes:

  • Custom sites and database size
  • Customer loyalty program
  • Points program
  • Reward redemption
  • VIP tiers
  • Loyalty automations
  • Segmentation
  • Referral program
  • Customer profiles
  • Customer feedback surveys
Read More
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Marsello Features

  • Popular features found in Email Marketing
    A/B Testing
    Autoresponders
    Campaign Analytics
    Campaign Scheduling
    CAN-SPAM Compliance
    Contact Management
    Customer Segmentation
    Email Tracking
    Event Triggered Actions
    Subscriber Management
    WYSIWYG Editor
  • More features of Marsello
    Activity Dashboard
    Activity Tracking
    Campaign Management
    Campaign Planning
    Client Portal
    Communication Management
    CRM
    Customer Accounts
    Customer Activity Tracking
    Customer Engagement
    Customer Profiles
    Customer Surveys
    Customizable Branding
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Digital Wallet
    Discount Management
    Drag & Drop
    Email Campaign Management
    Email Marketing
    For Small Businesses
    Image Library
    Lead Capture
    List Management
    Loyalty Cards
    Loyalty Program
    Marketing Automation
    Member Portal
    Membership Management
    Mobile Access
    Multi-Channel Communication
    Multi-Channel Marketing
    No-Card Loyalty System
    Performance Metrics
    Point of Sale (POS)
    Promotions Management
    QR Codes
    Referral Tracking
    Reporting/Analytics
    Reporting & Statistics
    Reviews Management
    Rewards Management
    Rewards Points
    Rewards Program
    ROI Tracking
    Segmentation
    SMS Marketing
    Social Engagement
    Social Media Integration
    Social Promotion
    Surveys & Feedback
    Workflow Management

Marsello Integrations

Shopify
Shopify
Cin7 Omni
Cin7 Omni
BigCommerce
BigCommerce
Shopify POS
Shopify POS
Heartland Retail
Heartland Retail
Shopify Plus
Shopify Plus

See all 18 integrations

Marsello User Reviews

Overall Rating

4.3

Ratings Breakdown

5

60%

4

24%

3

10%

2

1%

1

6%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.3

Functionality

4.1

Andy's profile

Andy L.

Verified reviewer

Security and Investigations

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed September 2019

Great App

5

Often forget to use when in McDonald's but otherwise no complaints and experience overall is great

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great App, great cross of business support, great rewards.
Cons:
Be great if it reminded me that I'm in X business and this business uses the Goodie Card

Read More

BB

Bill B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Wild Pear Kitchen can't imagine doing business with out Marsello

5

Traditional Hospitality businesses actually know very little about their customers buying habits and have no ability to, with Marcello the insights are incredibly powerful, and the loyalty that is created thru rewards is a game changer

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It's hard to pinpoint any one feature that's better than the other the longer it's in place the more powerful it becomes for our business, we can't imagine not using Marsello in our Hospo business now
Cons:
I would like to see some additional tools with regard to list management top of mind is a filter for Duplicate accounts (name wise) also it would be good to be able to sort new signups and be able to show more than 50 rows at a time 100 would be betterThere is a grey area around implementing and accessing the online widget

Reasons for choosing Marsello

I have used this software before and found it to work really well with Kounta lightspeed

Read More

SH

Shannay H.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Goody review 2019

3

Previously 4

Customer service can most definitely be improved considering the cost. Overall customers are happy when they are able to redeem their points and since it's managed by an app as opposed to being done manually by myself it's a good thing to have.

Ratings Breakdown

4
Ease of use
3
Value for money
Previously 4
1
Customer support
3
Functionality
Previously 4
icon
Pros:
Relatively easy for customers to navigate in store on the tablet
Cons:
Not as easy on the app for smart phones - not even I use the phone app

Read More

VR

Verified
Reviewer

Writing and Editing

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2019

Goody review

5

Goody has making my business vast by attracting more people to my blog.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
Campaigns made here are good to attract the customers to your program. You can also give loyalty points to any customer for his loyalty.
Cons:
Thus software was a bit complex to understood by me for the first time. Later I learned how to use it. But they should give a basic description about each and everything in the software.

Vendor Response

We / the Goody team, really appreciate the positive review. I agree we could do more to make the software a bit easier to use. As loyalty programs and crm's can become rather complex, it's important we provide you with support guidance or support resources. Unlike other platforms, we do possess a lot more functionality than a typical SME programme. As we're continuously growing, I have no doubt we will continue to build up resources to address your query. Kind regards Rory Moss General Manager

Replied July 2019

Read More

VR

Verified
Reviewer

Food & Beverages

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

My opinion

5

Love it get free goodies and earn points get lots of special 😉

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to read and access easy to use and read
Cons:
Nothing it all seems fine to me l don't see anything wrong with this soft ware

Read More

VR

Verified
Reviewer

Architecture & Planning

Self-Employed

Used other for free trial

Review source

Reviewed October 2019

Not happy

1

as above

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
nothing at all as I did not even have choice
Cons:
this prgram was forced on us while staying in resort in FIJI now I get coninuous emails despite unchecking all options. Absolute waste of time signing us up for a two day stay and never to use again. Ridciculouly clunky and cumbersome when simply tryign to order meals and drinks. I cannot imagine waht a pin it must be for staff to have to deal with constantly. nOT impressed - get me out!

Read More

VR

Verified
Reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed March 2021

Great automation + rewards program for Shopify

5

Marsello is definitely one of the best Shopify apps out there, it's incredible how quickly it generates results.

Ratings Breakdown

5
Ease of use
4
Functionality
icon
Pros:
I've tried several different customer rewards programs and Marsello stands out by providing brilliantly designed assets (email, popups, etc.) and by integrating nicely with a POS.
Cons:
I've had some rare instances where some emails failed to send. Other than that, nothing negative to point out.

Read More

Delys's profile

Delys C.

Verified reviewer

Used weekly for less than 6 months

Review source

Reviewed July 2018

a fantastic experience in video games

5

fun in my free time which is of excellent enjoyment

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Game developed to live a fantastic experience where it takes you to a level of esaltacion and adventure in a city where emotions never end
Cons:
Even when it encourages bank robbery, parents must maintain supervision and accompaniment of the game.

Vendor Response

Hi there -- not sure this review is for us? In any case, thanks for the review.

Replied August 2018

Read More

VR

Verified
Reviewer

Individual & Family Services

11-50 employees

Used other for less than 2 years

Review source

Reviewed January 2021

Good points earning

4

Good

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Easy to use and gain points and easy to use at a lot of stores
Cons:
Having to scan card as have to get my wallet out

Read More

Rhondalyn's profile

Rhondalyn A.

Verified reviewer

Alternative Medicine

501-1000 employees

Used other for less than 6 months

Review source

Reviewed December 2019

Good

5

Good

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Good to use and can use my phone as well as.my tablet
Cons:
What i I still don't really know what it's 4 but I comes in handy when I get loyalty points

Read More

Showing 1 - 10 of 104 Reviews

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