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Josh P.
Advisor, 7 years
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Updated January 22, 2026
TargetBay vs TrueReview: Which is best for you?
Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$20.00
per month
$49.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Customer Segmentation
5.0
Review Monitoring
5.0
Review Notification
5.0
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Sentiment Analysis
4.95
Review Request
4.92
Review Notification
4.90
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Integrations
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Pros / Cons
- The ability to display verified reviews in a visually appealing format made a real difference in conversions.
- This in no way is a reflection of faulty or inferior product, it's something I found challenging as I didn't have the time or staff to become proficient in creating email campaigns.
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- The integration with our POS system saves us a lot of time, and the review requests feel natural instead of spammy.
- Having some difficulty setting up my domain to send review requests from my own email.
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Ease-of-Use
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.8/ 5
4.8/ 5
Customer Support
5/ 5
5/ 5
Functionality
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
