Lighthouse.io 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Lighthouse.io

4.4

(28)

Pricing

Starting at $0.01 per month

About Lighthouse.io

Lighthouse is a mobile-first solution to capture field data and streamline operations through live tracking and mobile forms to capture tasks, incidents and audits. Lighthouse is designed for commercial cleaning and security companies.

Lighthouse uses GPS, sensors and automation to help you prove service, reduce costs and streamline cleaning and security operations.

Lighthouse helps you ensure your cleaners and guards are on site providing the best service possible and improving customer satisfaction with automated reporting and alerts.

Using Lighthouse across your cleaning or security company:

Executives and contract managers rove service delivery to clients and track work in time with facility or site audits.
Supervisors can view, offer and fill posts from a mobile device.
Supervisors can access reports in the field to determine the quality of service and identify areas of correction.
Field users can mitigate risk by dealing with the unexpected, like spills or incidents, in a timely manner, collect info and recording data and send to the people who need it.
Supervisors can create digital work tickets or assignments to plan for field workers’ daily assignments.
Fi...

Lighthouse.io Screenshots

Lighthouse.io Pricing and Plans

Starting price: $0.01 per month

Free Trial

Free Version

Basic

$0.01

flat rate, per month

No plan information available

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Lighthouse.io Features

Popular features found in Quality Management
Change Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Management
Electronic Signature
Incident Management
Quality Control
Risk Management
Task Management
Training Management
More features of Lighthouse.io
Billing & Invoicing
Employee Scheduling
GPS
Inventory Management
Location Tracking
Messaging
Mobile Access
Monitoring
Payroll Management
Quality Control Management
Surveys & Feedback
Time Tracking
Work Order Management

Lighthouse.io User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

36%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.6

Functionality

4.2

Kevin J.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

Working with the LH.io tool and team has been great.

The biggest benefit is that the software gives PEFS an extra level of transparency to provide with our service line. Not many of our competitors can show real-team reports on tasks and progress of day to day services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows us to provide an extra layer of transparency to our service offering to our customers. The new GPF function takes the tool to the next level!

Cons:

The con is training out teams to take full advantage of all the software has to offer. However, it's a game changer for our teams when used correctly.

Vendor Response

Thanks for the review Kevin. Training end users is always a big investment and is critical to get right when introducing any new software product into a business. We're always happy to setup additional training sessions if needed - just get in touch with your Customer Success Manager. Thanks, The Lighthouse Team

Replied February 2019

Verified

Reviewer

Facilities Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Lighthouse internal positioning system

Very happy. Their support teams are top notch and we get the support we need right away. They actively ask and engage for what we want to see in the suite. Their implementation team did an excellent job helping us get it up and running. They have been great to work with and we are looking to deploy it further into the businesses sites to meet the needs of our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an excellent suite of software that does 'just work', once you have it setup. We have our staff using it and it reducing the touch points they would have had to make manually, saving them time and providing a real time update to our clients on their efforts. It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.

Cons:

The reporting is a little light at the moment, and we have implemented some PowerBI solutions to address that, however they are actively working on enhancing that component and it is looking pretty good so far. The API also needs some attention, again they are working on that actively and soliciting requirements as to what we want it to be able to do which is outstanding.

Vendor Response

Thanks for the review and feedback. It's great to hear that you and your clients are getting value out of the platform. We're working hard on improving the depth of our reporting and are pleased to let you know that we'll be releasing a range of new dashboard modules soon. Thanks, The Lighthouse Team

Replied February 2019

Verified

Reviewer

Security and Investigations

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2019

issues with accuracy of employee routes and reporting

Not great as of yet. Will wait to see what explaination customer service can come up with for this

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That there is such a thing which would make sense.

Cons:

My husband has just begun work with a company using this software. Every shift he does exactly what the job requires yet he has had feedback that the app has not picked up when he has made required check and at times registered hundreds of times at the same location when he is not at that location. Clearly the app is not functioning correctly because how can it ping someone at the same location 103 times and 400 times in another and then not pick up when he has done his scheduled sweeps. The security cameras and night manger where he is working can both verify he is doing his job correctly yet two weeks in the company are relying on this app and it's data to suggest he isn't doing his job correctly. Has this happened before? If so can the app developer please let us know what could be at fault and how to fix it?

Vendor Response

Hi there, thanks for sharing your feedback, much appreciated. There are few different reasons that location may not be recorded correctly, for example if the app doesn't have the correct location permissions enabled. Please send an email to support@lighthouse.io so we can help get this resolved for your husband. Many thanks, Team Lighthouse

Replied June 2019

Joshua W.

Verified reviewer

Security and Investigations

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

Wilson Security

Positive, I'm an early adapter, been using for 5+ years

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Google Platform and live monitoring capability - looks great in our control room.

Cons:

Monthly reporting doesn't look 'sexy'. Needs more work. Also need to recommend more reporting features - you are an analyst company, inside a tech company. I don't know what reports I want, you need to tell me.

Reasons for choosing Lighthouse.io

Relationship with [sensitive content hidden] , customer service and attractive google map platform allows great presentation for our control rooms.

Reasons for switching to Lighthouse.io

Online platform and live google map tracking

William S.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed June 2018

Excellent service with an outstanding product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that the Lighthouse team are always developing and moving forward is what really adds to this product . They're great to deal with and have always responded promptly to action. The app is growing and ever developing to tailor to its clients needs. This is really turning out to be an A+ product and look forward to its growing use.

Cons:

Not much to dislike honestly.. From time to time it may take a moment to login, or the syncing might take a while longer than normal - something we encounter with most software anyway.

Vendor Response

Hi William, Thanks for the review. We're glad to hear that you think we have an A+ product. You've brought a number of great ideas to the table over the past 12 months and we look forward to working closely with you and the team to build them. Thanks for being a great customer! Many Thanks, The Lighthouse Team

Replied June 2018

Ismael C.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Lighthouse Review

Not good, and generally over rated

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works sometimes, when it doesn't it just fails...

Cons:

The servers used by Lighthouse (When we used lighthouse) bogged down exponentially, directly after the switch from Lighthouse to team software. We where happy to do business with a small business like ourselves. As soon as the switch happened so did the switch in customer service.

Reasons for switching to Lighthouse.io

Better service, product, and better quality servers.

Hussein Z.

Facilities Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2018

A powerful platform that helps me better manage cleaning services on a daily basis.

Lighthouse.io provides a powerful platform that helps me better manage cleaning services on a daily basis. I can identify issues in real-time and the reports give me a really good understanding of how we're tracking against KPI's

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Time is the most critical asset. Lighthouse.io gives me the ability to track, optimize & analyse how time is spent by our workforce.It simplifies our timesheets, tasks & reports. Front line staff find it very easy to enter their time, report issues, report rotations & completing tasks. Lighthouse team provides an excellent customer support & always listening to their customers.

Cons:

As a workforce management platform I found Lighthouse.io very adaptable to business needs, finding management solutions across a variety of different sites & different services. I would like to see an expansion to cover more HR management & recruitment process.

Vendor Response

Thanks for the review Hussein. We've really enjoyed working with you and the team to improve cleaning service delivery for your customers. We'll take on your feedback regarding expansion into more HR and management processes. Many Thanks, The Lighthouse Team

Replied June 2018

Kylie M.

Facilities Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Highly Recommend Lighthouse.io

I would highly recommend Lighthouse.io. The team is always available and happy to assist. The software system is the most advanced system that I have seen, the technology is amazing. They are always working towards bringing improvements into the system. Lighthouse have really simplified the system for the end user, they understand that not everyone is technologically savvy. This system has had a positive impact on our business and our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Lighthouse.io system is so easy to install and use. Even staff members that aren't use to using a 'smart' phone technology are finding the system easy to use. We also love the 'live mapping' and 'heat map system'. It provides you with a quick summary , you can quickly identify areas that need attention immediately.

Cons:

The area that we wanted improvements in was automatic reporting - which Lighthouse.io has just brought in. We are now receiving daily reports across our sites

Vendor Response

Hi Kylie, thanks so much for your review. We appreciate the support and feedback you have provided since becoming a Lighthouse customer. We look forward to building an even stronger partnership in 2019! Thanks, The Lighthouse Team

Replied January 2019

Verified

Reviewer

Facilities Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Exciting Platform for Patrol Management

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great functionality and easily customised to suit individual site requirements

Cons:

Some areas under active development, so very excited to see this platform expand

Vendor Response

Thanks so much for you feedback and support. The Lighthouse Team :)

Replied February 2019

Derek R.

Verified reviewer

Entertainment

10000+ employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Lighthouse makes flowcharts easier to look at

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes is so much easier to use for work without having my managers to print out a daily flow chart for room set ups. I can even look up what's in store for work a week ahead of actually being onsite by using the app on my phone. PSAV was smart in buying this software for all regions national and international to help make work easier for those who don't have admin rights to print paperwork.

Cons:

Nothing, it's very helpful, easy and less papers to carry around and end up losing somewhere.

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