360e 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

360e

4.4

(18)

Pricing

Starting at $250.00 per month

About 360e

360e is a cloud-based field service software solution designed by contractors for contracting businesses. It’s a fit for contractors in construction, electrical, property management, and a variety of other industries. Additionally, it’s suitable for a single contractor or a company of up to 49.

360e allows users to manage your business in a single system, accessible anywhere. It offers sales and customer relationship management (CRM) solutions that allow users to track customers, vendors, and other contacts. 360e also enables users to follow up with leads and provide quotes for customers.

Its single-stream job management feature allows users to manage job requirements and cost tracking in real-time, as well as featuring an integrated communication system. 360e facilitates billing by notifying users when it’s time to send an invoice out and assists with all the information needed to put the invoice together.

360e includes a visual scheduling system for tracking both scheduled and unscheduled work, which can be organized by day, week or month, or by employee.

This solution also provides built-in reports that allow users to track sales performance. Reports are also...

360e Screenshots

360e Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Basic

$250.00

per month

No plan information available

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360e Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of 360e
Accounting Integration
Activity Dashboard
Contract/License Management
CRM
Customer Database
Customer Management
Customizable Forms
Dispatch Management
Document Storage
Estimating
File Storage
For Commercial and/or Industrial Electrical Contractors
Invoice Management
Job Management
Job Scheduling
Payment Collection in the Field
QuickBooks Integration
Real-Time Data
Real-Time Updates
Reminders
Scheduling
Time Tracking
Workflow Management
Work Order Management

360e Integrations

QuickBooks Online Advanced

QuickBooks Online

360e User Reviews

Overall Rating

4.4

Ratings Breakdown

61%

28%

Secondary Ratings

Ease of Use

4.2

Value for money

4.5

Customer support

4.6

Functionality

4.2

Robin K.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2018

Best Software we have tested and we have been using it for over a year

Great support team, awesome response time, good value for the money spent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of converting our quotes to jobs. Making edits is very simple and user friendly. Our customers love the layout of the quotes and invoices.

Cons:

At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.

Vendor Response

Thank you for the kind words Robin. We try our best!

Replied July 2018

Cameron B.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Reviewed August 2019

Happy customer

Accessibility to the product in the field and inter-company communication on project status

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Cons:

Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

Reasons for switching to 360e

Sage was cumbersome and too complicated. Cost was too high for our small business

nathan V.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Dont waste your time

Absolutely garbage as of recently they appear to be closed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This was a really good company and system when it worked and we first onboarded

Cons:

after several price increases their customer service doesn't exist and we constantly have issues and put in support tickets to which they don't answer or fix the issues. We are currently looking for a commitment from them to fix our current issues and assign a rep that answers while checking out alternative options

Courtney C.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2020

Robust AND Customizable

Overall, the team is communicating more effectively and are on the same page about upcoming jobs or projects; additionally, we have a better understanding of our costs for jobs and where we can optimize spend and save. My favorite thing about 360e? Their customer support. If we do not understand HOW to do something, or would like something to function in a different way, you have people you can contact directly and they are people you can count on. Shout out to [SENSITIVE CONTENT HIDDEN] for making this transition which seemed IMPOSSIBLE very possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about 360e was the ability to bring my business development team, project management team, accounting team, and field staff together on one platform.

Cons:

What I like least about the software is that "alerts" and "tasks" are not automatic pop-up reminders; rather, you have to know where they will be and make it a point to look at them.

Reasons for choosing 360e

The software was more robust, had more functions we figured we would use more frequently, and the team working with us to establish our needs was genuinely invested.

Vendor Response

Thank you for the great review. We are delighted to be part of your success and will continue to work hard for you.

Replied February 2020

Johnny G.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Game Changer

360 has improved our business processes in more ways than I can count. Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets. The ability to organize every aspect of our jobs within 360 saves us time and money. We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do. It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company. The tech support and customer service with 360 is also exceptional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-real time tracking of hard costs per job -easy to build small job quotes -organizes jobs without the use of paper. All current and past job information at your fingertips -keep track of employee time sheets per job -profit and loss reporting per job and overall business -ability to upload images and documents to quotes and jobs.

Cons:

-minor glitches from time to time. More often than not it is operator error.

Vendor Response

Nothing makes us happier at 360e than customer success stories. It's an absolute pleasure to support your business and to see the results in action.

Replied January 2020

Joe S.

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

I would have to attribute my businesses capacity for growth directly to this software

More efficient and intuitive estimating and invoicing tool, optimized scheduling, better internal communication both for field and office, and overall productivity for our billable guys in the field

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

360e has connected my office team with the field, bringing everyone under one umbrella and as a result, we have managed to decrease a lot of the inefficiencies that were hurting our bottom line.

Cons:

Sometimes data pushes on bigger files takes a few minutes to upload but night and day on what I was using previsouly

Dustin O.

Construction

51-200 employees

Used daily for more than 2 years

Reviewed April 2018

Great software and even better customer service

Saving money and time by letting the software do the heavy lifting in what is designed to do

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Time saving and efficiency both in the office and out in the field. Ability to log on from anywhere with an internet connection. Customer Service, If any issues pop up the 360e guys jump on it quick and get it resolved.

Cons:

There's not a whole lot that I don't like about the software. Most of the cons I've had have been resolved in updates to the software.

Jordan Y.

Used daily for less than 2 years

Reviewed April 2018

Quality Scheduling and Inventory Management

Easy to use scheduling software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Interface is simple to grasp and is intuitive for both office and our field workers. Makes scheduling and keeping track of much easier than before. Customer Support might be outsourced to Australia(maybe can't tell ), but we have found that whenever issues arise they are quick to respond to our needs and super helpful.

Cons:

Program is based on internet which takes up lots of cache space. When the program slows down you have to clear your cache, and this happens often. Wish this wasn't needed.

Jake K.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2018

360e review

Scheduling is much more organized, I love having all the data at our fingertips.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TONS of job data can be entered & organizes jobs nicely. All data is accessible to everyone, both in the field and in the office. Time tracking is nice.

Cons:

Wish it jived with Quickbooks seamlessly! It could be a little more streamlined for billing/quoting.

Emeka O.

Verified reviewer

Higher Education

Used daily for less than 6 months

Review source

Reviewed January 2018

360e has an effective way of improving the productivity in the office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software does well to keep everyone connected in the office; all employees have access to business data and this helps us work better together on the same page.

Cons:

The software could have more features but that's not a big issue at all for me.

Vendor Response

Thanks for the positive review. Come back anytime :)

Replied January 2018

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