Janitorial Manager 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Janitorial Manager

4.6

(51)

Pricing

Pricing available upon request

About Janitorial Manager

Janitorial Manager (JM) is a web & app-based commercial cleaning management software. Janitorial Manager helps organizations reduce their costs and improve operational efficiency through automation and detailed performance metrics. JM is a comprehensive solution to consolidate multiple systems into one.

With JM, you have a bird’s-eye-view to manage assets, checklists inventory, work orders, employees, and ensure your quality of clean is always met.

Janitorial Manager proudly serves a variety of industries and cleaning professionals including: building service contractors, education, healthcare, stadiums, casino hotels, government, and many more.

Your success is our success. When you purchase Janitorial Manager, you receive ongoing, US-based customer support and training. Work with the experts in cleaning management software and contact us today.

Janitorial Manager Screenshots

Janitorial Manager Pricing and Plans

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Janitorial Manager

Pricing available upon request

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Janitorial Manager Features

Popular features found in Janitorial
Bid Management
Billing & Invoicing
Client Management
Employee Scheduling
Mobile Access
Quality Control Management
Time Tracking
More features of Janitorial Manager
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Automated Scheduling
Calendar Management
Chat/Messaging
Checklists
Client Portal
Clock In/Out
Commercial Properties
Communication Management
Confirmations/Reminders
Contact Database
CRM
Customer Database
Customizable Fields
Customizable Reports
Data Import/Export
Dispatch Management
Document Management
Document Storage
Electronic Signature
Employee Database
Employee Management
Employee Time Tracking
Equipment Maintenance
Equipment Management
Equipment Tracking
Estimating
Facility Asset Management
Facility Scheduling
File Storage
Fixed Asset Management
For Janitorial Services
For Mechanical Equipment
For Schools
GPS
Historical Reporting
Incident Management
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
K-12
Location Tracking
Maintenance Management
Maintenance Scheduling
Materials Management
Messaging
Mobile Alerts
Multi-Location
Online Booking
Online Time Clock
Payroll Management
QuickBooks Integration
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Scheduling
Service History
Service Request Management
SMS Messaging
Status Tracking
Surveys & Feedback
Task Management
Task Scheduling
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Vacation/Leave Tracking
Vendor Management
Workflow Management
Work Order Creation
Work Order Management

Janitorial Manager Integrations

QuickBooks Online Advanced

QuickBooks Online

Zoho CRM

Janitorial Manager User Reviews

Overall Rating

4.6

Ratings Breakdown

73%

20%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.8

Functionality

4.4

Verified

Reviewer

Facilities Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Janitorial Manager is a superior offering.

The application is a superior software offering. The support is truly exceptional. The learning curve is adjustable and can be paused if needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The application is both intuitive and thorough. There are a variety of functions that support the diverse requirements of a professional cleaning company.

Cons:

Nothing. The functions that we needed are readily available and easily accessed. There are no aspects that I would describe as least liked.

Reasons for choosing Janitorial Manager

Functionality and Intuitive approach to use and maintenance.

Vendor Response

Thanks for your review!

Replied December 2025

Elton B.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Use the system daily

I have used all functions of Janitorial Manager. Even the inventory to help me maintain supplies and make sure I am not exceeding my budget.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the Geo Fence clocking in and out mostly. It appears if no one has clocked into the shift to make sure you have coverage .

Cons:

I would like a reminder that shows when employees have days off. After the days have been approved a reminder would be great.

Reasons for choosing Janitorial Manager

The alternative products had to many added cost.

Reasons for switching to Janitorial Manager

I switched because Janitorial Manager was more affordable.

Vendor Response

Thanks for your review, Elton!

Replied January 2026

Justin C.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 12 months

Reviewed April 2025

Customer Service for the win

The software itself seems a little outdated, overwhelming, and slow at times, but it gets done for us what it needs to and helps us get the data we need to make decisions. Our account manager [sensitive content hidden] is fantastic though. Without her, things would be pretty difficult to navigate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Customer Service Help and Friendliness.

Cons:

The UI, the amount of options, and how long some things take to load.

Reasons for choosing Janitorial Manager

It fit our specific needs of our commercial cleaning department better.

Vendor Response

Thanks for your review, Justin!

Replied April 2025

Michael R.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

Thoughts on Janitorial Manager

It is positive. This is entirely due to having my account rep assisting me with all areas of operation. It can be overwhelming trying to navigate on my own, but with [sensitive content hidden] help (and knowledge) it ends up being simpler than I thought it would be.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Access to customer support, technical support and my account manager, [sensitive content hidden]. Always reach them when calling and when there is a follow up, they get back to me. So glad I am not relinquished to an AIBot or voice mail or email when I have questions needing resolved.

Cons:

Learning curve is significant. The software can do a lot and is highly configurable, as a result, it is overwhelming without close assistance.

Reasons for choosing Janitorial Manager

Bar code scanning, reporting and thoughtful programming features such as having different pay scales per job, etc.

Vendor Response

Thanks for your review, Michael!

Replied December 2025

Sandy L.

Verified reviewer

Higher Education

10000+ employees

Used daily for less than 2 years

Reviewed December 2025

Janitorial Manager review

My experience has been great especially comparing them to our previous vendor. Niki has been great to work with and always willing to help or make suggestions!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Janitorial Manager has fantastic customer support. When I have a question there is always an article to help. If the article doesn't help, I can always ask a question. They respond very quickly.

Cons:

The process of getting all of the data in to make it work is time intensive but I think the overall product is worth the time and effort.

Reasons for switching to Janitorial Manager

Very poor customer support; did not meet our needs for reporting

Vendor Response

Thanks for your review, Sandy!

Replied December 2025

Gianluca C.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Indispensable software for the Janitorial Industry

Overall my experience has been very good. Some technical glitches at times but customer support is very quick to look into it and resolve any issues as soon as possible. My account manager [sensitive content hidden] has been great in walking me through the entire set up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that i can do the schedule, checklists, inventory control and track and monitor equipment. The QR codes are great for managing quality checks.

Cons:

The scheduling section could be more user friendly. I would love to be able to adjust the schedule and review the posted schedule on the same screen.

Reasons for choosing Janitorial Manager

Better features and a better customer support team

Reasons for switching to Janitorial Manager

Janitorial Manager offered more features in one program

Vendor Response

Thanks for your review, Gianluca!

Replied December 2025

Dave B.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

A solid platform that keeps getting better!

Our experience is all positive. JM is responsive to our enhancement requests and actively seeks to make improvements to the system. We’ve been with them for years and have no plans to make a change.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like that it has two sides to it, a customer side and an employee side. It allows us to keep track of everything customer as well as everything employee.

Cons:

The main customer page is lacking. It could be so much better designed. It doesn't include any tracking of the cleaning schedule or any changes to that schedule over tome.

Reasons for switching to Janitorial Manager

They were lacking in features and were expensive

Vendor Response

Thanks for your review, Dave!

Replied December 2025

Kathy R.

Verified reviewer

Environmental Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Janitorial Manager is awesome

All personnel are highly knowledgeable all aspects of the JM, and if do not know something, they will find out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have best customer service personnel. We utilized their services on multiple occasions, and they have consistently gone above and beyond to resolve any issues or concerns we have had.

Cons:

We have no concerns regarding JM; they are exceptional

Reasons for switching to Janitorial Manager

JM has a significantly greater range of, including timekeeping, all within the program.

Vendor Response

Thank you for your feedback, Kathy! We enjoy working with you!

Replied January 2025

Dawn M.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 2 years

Reviewed December 2025

Love my JM Team

The JM team is great to work with. They have become part of our organization with their colaboration. I feel heard and they work hard to find solutions and drive development within their organization to make JM better for everyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love gaining the ability to manage to a real number not just what is reported by employees. JM has given us the ability to gain efficiency and streamline operations.

Cons:

There really is not a lot I can say here that is actually a JM issue. I would say the inability to do a custom report to gather data that is obscure on the fly would be the thing that causes me the most angst.

Vendor Response

Thanks for your review, Dawn!

Replied December 2025

Raul M.

Verified reviewer

Construction

1001-5000 employees

Used daily for more than 2 years

Reviewed December 2025

Highly Recommend!

I would definitely recommend this to anyone wanting to make their janitorial services more efficient and easier!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) What I really love about this experience is the fantastic customer service! From the very first day I purchased the software, [sensitive content hidden] has been right there with me, helping me get everything set up. Whenever I have questions, I reach out to her, and she always has the answers. She’s super knowledgeable about the system and incredibly helpful. It truly makes the whole process so much easier! 2) We can monitor the areas to ensure they're being serviced within the software and the ability to share reports with the customer as needed or requested. 3) Customers can provide feedback or make requests, enabling us to respond promptly.

Cons:

It takes a little time to get the hang of navigating the software at first, but honestly, it's all been worth it! No regrets at all!

Vendor Response

Thank you for your review, Raul!

Replied December 2025

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