Array 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Array is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Array

4.3

(22)

Pricing

Starting at $30.00 per month

About Array

Headquartered in Austin, Texas, Array is an Enterprise level data collection and inspection solution which allows you to easily complete inspections and automatically generate and send reports in the field, with or WITHOUT an internet connection.

Benefits include:

Leading Form Building Technology
User-Friendly Drag & Drop Interface
Capture photos, video and more, straight from your device
Access Anywhere with Native iOS, Android, and Web Apps
Work offline, NO internet connection required
Automate responses, Notifications and report generation using our custom workflow builder
Pre-populate form entries with Excel, cloud storage or Database data
Automatic Delivery of Reports/Data in Multiple Formats
Integrations to CRM, ERP, cloud storage and reporting software available.
Free form building and migration service
Support via, phone, email & live chat
Flexible pricing

Array Screenshots

Array Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

No plan information available

Essential

$30.00

per user, per month

Plan includes:

500 Monthly Submissions
100 Public Submissions
1 GB of Storage
Access to Advanced Form Builder
Phone, Email & Live Chat Support
Standard Integrations
Custom document generator
Email and Document Automation

Pro

$40.00

per user, per month

Plan includes:

Unlimited Submissions
500 Public Submissions
50 GB Storage
Access to Pre-Built Forms
Access to Enterprise Form Builder
Advanced User Permissions
Dedicated Account Manager
Standard Workflow Builder
Task Assignment and Dispatch Management
Array MFA & Security

Enterprise

Pricing available upon request

Plan includes:

Bespoke pricing
Development support
Custom workflows
API & Webhooks access to connect to any system
Cross form automation
App builder
White Label
500 Monthly Submissions

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Array Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Array
Abbreviation Detection
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Application Management
Appointment Management
Approval Process Control
Audit Management
Audit Trail
Autofill
Barcode/Ticket Scanning
Collaboration Tools
Conditional Logic
Configurable Workflow
Contract/License Management
Convert to PDF
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Import/Export
Data Quality Control
Data Replication
Data Retrieval
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Forms
Email Management
Equipment Tracking
Failed Inspection Tracking
File Storage
Forms Creation & Design
Forms Management
Full Text Search
Image Capture
Incident Management
Inspection Checklists
Inspection Management
Inventory Control
Maintenance Scheduling
Media Library
Mis-Keyed Variation Detection
Monitoring
Offline Access
Optical Character Recognition
Payment Collection in the Field
Phonetic Variation Detection
Process/Workflow Automation
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Report Templates
Risk Assessment
Role-Based Permissions
Scheduling
SSL Security
Subcontractor Management
Surveys & Feedback
Task Management
Template Management
Templates
Third-Party Integrations
Version Control
Voice Recognition
Web Forms
Workflow Management
Work Order Management

Array Integrations

Mailchimp

Zendesk Sell

Microsoft 365

Zapier

Microsoft Outlook

Google Docs

See all 14 integrations

Array User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

32%

14%

Secondary Ratings

Ease of Use

3.8

Value for money

4.3

Customer support

4.6

Functionality

4.2

Verified

Reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Best form builder and workflow manager for growing workforces

Very friendly and knowledgeable team. Affordable and innovative software!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up, and for my team to use! I highly recommend.

Cons:

Wish theer were a few more form templates, but we were able to build our own to meet our needs.

Reasons for switching to Array

Formsite was too complicated and did not meet our needs.

Corrie K.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for free trial

Review source

Reviewed September 2021

Perfect product for what I needed!

Very very good experience. I highly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at Array set up my form for me based on a word file i sent of our existing paper form. [SENSITIVE CONTENT] was so great to work with and communication was excellent. He didn't try to sell me something that I didn't need, which means I am more likely to buy this program when I do need it! It was super easy to share a link for the form on various platforms, and I very much appreciated being notified each time a form was submitted.

Cons:

I found it difficult to navigate the collected info as far as a spreadsheet is concerned, but downloading the individual forms was easy and made for organized information.

Myles C.

Verified reviewer

Used weekly for less than 2 years

Review source

Reviewed May 2018

It got done what I needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The multiple of options to ask customers questions made it easy to collect data from our customers.

Cons:

It lagggggs like no other. It is a major problem for my organization. We had to stop using it at some point because it was slowing down our operations and our customers were unhappy at the wait times.

Sandra H.

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2017

Perfect for registers and online forms. Easy to use app. Great customer service with quick response.

I use this software to create registers for my instructors to fill out on site via the associated app (no wifi needed). These come through to me immediately. There is no other software that I know of that fulfils this function. I also use this software for customers to fill out questionnaires and order forms. I put these forms on my website or social media account and again, they come straight through to me. The system is very intuitive and easy to set up and update. The customer service team are very helpful, knowledgable and respond very quickly, often even late into the eveneing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service, fast response time.

Vendor Response

Thank you for your feedback!

Replied March 2017

Robert W.

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2017

Brilliant customer service!

Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms. If thats not enough Becky and Matt are always only too happy to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Visually very easy to navigate.

Vendor Response

Thank you Rob we are always happy to help

Replied January 2017

Terry M.

Used daily for less than 2 years

Review source

Reviewed September 2017

Easy to use and personalized customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cross platform. Form content can be managed live. Different options to obtain data such as drop downs, photo and video make the form engaging. Easy to set up and deploy to users. Can be branded for the client.

Cons:

when I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign. Just a few maybe 10 submissions.

Vaughn S.

Medical Devices

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2018

Very user friendly mobile interface and very easy to make new forms as needed.

Saved time in data capturing and the paperwork is a lot easier to monitor now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to create new forms. The ability to attach a photo to a form is brilliant. The app is very easy to use and the offline mode is extremely helpful.

Cons:

The website interface is not very user friendly for people that are not familiar with computers. Sharing the forms correctly is very confusing.

Vendor Response

Thank glad yoy like launchcloud. Launchcloud is design for more complex work flows so bot to get your head around at first.

Replied May 2018

Sanjay L.

Staffing and Recruiting

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2017

Great support for a new user.

Streamline our admin and registration process'

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality and interlinking between forms and emails. Automation. The clarity of forms, our clients appreciated it. A much better product compared to previous applications used. Well done.

Cons:

A good knowledge of ICT is required to get full use out of functionality. i.e. basic coding for 'Spaces', 'bold text' etc for email themes etc. The submissions are a bit standard. Have to click in to see name. For example, your competitor 'Jot Form for instance have some details in the main text of the email sent to person receiving the submissions. So not a need to log in and view if in a rush. Please feel free to get in touch with me for any other recommendations, I'd love to help.

Vendor Response

Thank you for your review

Replied October 2017

Tom B.

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2017

Easy to build. Easy to use. Anyone can do it!

After signing up, I created and tested an app for my company in only 4 days. No programming or script writing skills necessary. Launchcloud's support was able to quickly answer any questions I had. I would highly recommend this product to business owners who need mobile applications but don't have experience developing them or the budget to hire a development team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use for developer and user

Cons:

I had to insert text for field titles to hide the associated field titles to get the format I needed, which added a lot of time and repetitive work to the development. Spent a lot of time scrolling through the field listing searching for the fields I needed to apply rules to when creating field rules .

Vendor Response

Thank you Tom glade you like it

Replied March 2017

Steve G.

Used unspecified for unspecified

Review source

Reviewed March 2017

Practical software and amazing service

I use these forms mainly for online data collection. Website embeds etc. I am not good with code and Wordpress plugin forms are often clunky, aren't compatible with MailChimp and/or need code to customise. Launchcloud came to my rescue by providing a customizable form to link the opt-in form on my website to MailChimp and excel sheet. EVERY time I contact the team (usually because my lack of technical skills stop me from producing what I need) they are there to help almost instantaneously. This is so valuable when you're in the middle of a website amend and the problem is preventing you from continuing. I can see a lot of thought has gone into how to make forms extremely practical for businesses and the data they need to collect. The only small negative would be navigating around the 'my account' page when I first signed up. I think this has more to do with my lack of experience in working with online programs as opposed to the functionality of the app, though. I remember the same thing happened when I signed up for Facebook! Quickly got the hang of things, though.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Vendor Response

Thank you !!

Replied March 2017

Showing 1 - 10 of 22 Reviews

See All Reviews