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Josh P.
Advisor, 7 years

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Updated January 16, 2026
Maidily vs Salesforce Service Cloud: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.50
per month
$25.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Mobile Access
5.0
Quotes/Estimates
5.0
Service History
5.0
See All
Call Scripting
4.88
Knowledge Management
4.86
Call Transfer
4.86
See All
Integrations
See All
See All
Pros / Cons
- Rich customer data collection that is useful for the cleaners before the clean, and then for customer service after the clean.
- They take advance yearly service charge but honestly it’s waste of money 3-4 months have been so pathetic
Read more
- For businesses seeking a comprehensive, customizable CRM with strong omnichannel capabilities, Service Cloud offers significant value, provided they can manage the investment and setup challenges.
- Steps like needing to provide signature on approved permit AFTER I've just received approval & paid the fee just creates more steps to hold up the process or miss before next stepcan be implements
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad