On-Demand HVAC 2026: Benefits, Features & Pricing

Wondering if On-Demand HVAC is right for your organization?

Our HVAC Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

On-Demand HVAC

4.8

(51)

Pricing

Starting at $7,800.00 per year

About On-Demand HVAC

The software helps businesses automate and handle overtime HVAC requests with the help of existing building management systems.

On-Demand HVAC Screenshots

On-Demand HVAC Pricing and Plans

Starting price: $7,800.00 per year

Free Trial

Free Version

Basic

$7,800.00

per user, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

On-Demand HVAC Features

Popular features found in HVAC
Billing & Invoicing
Calendar Management
Customer Database
Electronic Payments
Inventory Management
Location Tracking
Maintenance Scheduling
Mobile Access
Service History
Technician Management
More features of On-Demand HVAC
Activity Dashboard
Billing Rate Management
Communication Management
Customer Portal
Customizable Reports
Equipment Maintenance
Historical Reporting
Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Third-Party Integrations
Time & Expense Tracking
Work Order Management

On-Demand HVAC User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

18%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.8

Verified

Reviewer

Real Estate

51-200 employees

Used monthly for more than 2 years

Reviewed March 2020

Great customer service!

Allows building customers to enter their own request anytime through the web.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

User friendly layout for programming overtime air

Cons:

Administrator dashboard options are unclear

Reasons for switching to On-Demand HVAC

It was a company-wide change.

Vendor Response

Thanks so much for taking the time to review our product! So happy to hear you are happy with our service :)

Replied November 2020

Daisy D.

Verified reviewer

Commercial Real Estate

5001-10000 employees

Used daily for more than 2 years

Reviewed August 2022

Property Manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

customer service, personalization, easy to use, reporting tools

Cons:

website interface could use an upgrade, more reporting options

Vendor Response

Thank you for your feedback, Daisy!

Replied August 2022

Catherine C.

Verified reviewer

Real Estate

201-500 employees

Used weekly for more than 2 years

Reviewed February 2020

Genea Overtime HVAC

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Genea is fairly simple to use and I like the confirmation emails once requests are submitted. The reports function is also helpful,

Cons:

The interface isn't very aesthetically appealing and it's a little unfriendly when choosing different dates/times. Also response on updating data within the program (tenant names/suites) is a bit of a slow process.

Vendor Response

Thank you for your review! We are working on an updated interface, and we have 24/7 support available to you and your tenants. Find our support contact information on the login page!

Replied February 2020

Ashley W.

Verified reviewer

Commercial Real Estate

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

So Worth It!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

i really like that there's multiple ways to schedule HVAC. Whether its through the App, Customer Service Hotline, or done on a Desktop. Scheduling is always quick and easy to navigate.

Cons:

I really do not have any cons to share at this time.

Alan G.

Verified reviewer

Commercial Real Estate

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Very Satisfied

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The end of month reporting. This has saved us a huge amount of time every month calculating the tenant billback costs.

Cons:

Sometimes the end of month reports do not round up to the nearest whole number.

Persis N.

Verified reviewer

Commercial Real Estate

5001-10000 employees

Used daily for more than 2 years

Reviewed February 2020

Large Building HVAC Requests

It's a very easy to use platform and the customer service is great. We've been using Genea in our building for a few years now and the tenants seem to like having the convenience.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's highly responsive. Users can put in requests that are implemented within moments.

Cons:

There are some admin features that I would like to have control over - like deactivating old tenants. Right now we need to ask Genea to do that for us, and they are very responsive, but it would be nice to be able to do that ourselves.

Vendor Response

Thank you for your review and feedback!

Replied February 2020

Nyeela L.

Verified reviewer

Commercial Real Estate

11-50 employees

Used daily for more than 2 years

Reviewed February 2020

Easy & Efficient

It helps my tenant be able to log in from their phone, or wherever, to quickly request and manage the OT HVAC for their suites. It's also helped us on the back end be able to assist tenants during non business hours to easily and program it for them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to navigate and utilize.

Cons:

I don't like the way the graphics look (JUST a matter of preference lol). Other than that, no complaints from me!

Vendor Response

Thank you so much for your review! We are so glad you and your tenants are loving our product! Also, stay tuned... we are in the process of updating our graphics :)

Replied February 2020

Sonia C.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Reviewed November 2021

Software Features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features are great, user friendly. Tenants are satisfied with the platform.

Cons:

The integration with our Building system works great and there is nothing really to report.

Vendor Response

Thank you for your feedback!

Replied November 2021

jorge R.

Verified reviewer

Commercial Real Estate

51-200 employees

Used daily for more than 2 years

Reviewed February 2020

HVAC override

I like the fact that my engineers are not tied up inputting overtime Hvac requests. If there is an error it is usually the tenant user making the error and not engineering.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that the software handles it all. The training, billing and customer service.

Cons:

If I come across an error. I don't get advised on what the error is. for example if access is not granted, I would have to call someone to find out why.

Vendor Response

Thank you for the review! We are always working on improving our system, thank you for the feedback!

Replied February 2020

Sarah B.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 12 months

Reviewed February 2020

Time-saving software

We have had a great customer service experience in having tenant accounts set-up and managed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The HVAC Overtime capabilities associated with Genea are great time-savers for our property management team. We greatly appreciate Genea's functionality to grant tenants the ability to manage their own suites' after-hours HVAC needs in real-time, in addition the streamlined and easy-to-read statements make the bill back process incredibly easy.

Cons:

The most challenging aspect has been the newness to tenants, but once accounts have been created, the ease of use was quickly noticed.

Vendor Response

Thanks so much for taking the time to write a review on our Overtime HVAC product! We are extremely happy to hear that you and your tenants are loving it and finding value in it!

Replied February 2020

Showing 1 - 10 of 51 Reviews

See All Reviews