ServiceCore 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ServiceCore

4.0

(51)

Pricing

Starting at $200.00 per month

About ServiceCore

Get More Done. Stress Less.
Supercharge your liquid waste or roll-off business with one tool that cuts wasted time, manages jobs, optimizes routes, tracks inventory, and automates billing. That's more revenue, happy staff, and satisfied customers.

ServiceCore Screenshots

ServiceCore Pricing and Plans

Starting price: $200.00 per month

Free Trial

Free Version

Basic

$200.00

per month

No plan information available

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ServiceCore Features

Popular features found in Service Dispatch
Accounting Integration
Billing & Invoicing
Calendar Management
GPS
Job Management
Mobile Access
Quotes/Estimates
Real-Time Data
Real-Time Updates
Routing
Service History
Work Order Management
More features of ServiceCore
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Trail
Automated Scheduling
Barcode Recognition
Commercial Properties
Contact Database
Customer Database
Customer History
Customer Management
Customizable Fields
Delivery Tracking
Dispatch Management
Drag & Drop
Driver Management
Electronic Payments
Electronic Signature
Equipment Tracking
Expense Tracking
File Storage
Fuel Tracking
Geographic Maps
Historical Reporting
Inventory Control
Inventory Management
Job Tracking
Live Driver Tracking
Location Tracking
Monitoring
Online Time Clock
Order Management
Order Tracking
Payment Collection in the Field
Payment Processing
Performance Metrics
Purchase Order Management
QuickBooks Integration
Real-Time Monitoring
Reminders
Reporting & Statistics
Residential Properties
Route Management
Route Optimization
Scheduling
Status Tracking
Technician Management
Transportation Management
Waste Disposal
Waste Tracking
Workflow Management

ServiceCore Integrations

QuickBooks Desktop

QuickBooks Online

ServiceCore User Reviews

Overall Rating

4.0

Ratings Breakdown

43%

31%

16%

Secondary Ratings

Ease of Use

4.1

Value for money

3.8

Customer support

4.0

Functionality

3.6

Sarah M.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Must-Have Software

I LOVE ServiceCore. I was previously using a calendar, map, notebook, and dry-erase board and still wasn't doing as much as ServiceCore. No more 'missing" inventory, it's easy to see where everything is, who is due for an update/billing, and keeps my drivers efficient. 10/10 would recommend that you at least give it a try. You won't go back.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Any business in which inventory is rented out NEEDS this software. It is user-friendly, keeps not only my employees but me on track, and just makes everything SO simple. Scheduling, accounting, inventory, and customer history are all available quickly and efficiently. Pricing is GREAT, service is GREAT, and I will definitely be a long-time customer.

Cons:

Integration is easy, however I was not the biggest fan of the payment system. This will not be a con to most users. One system to take payments, send invoices and let customers make their own payments is phenomenal. I personally preferred the system I have been using for years, *even though* it is LESS efficient that what ServiceCore offers.

Reasons for choosing ServiceCore

We chose ServiceCore because they cared. The pricing structure was great, a free trial with full support was amazing. There is no shortage of information, they are willing to take things step-by-step with you to get you on the right track for your particular business. They even take suggestions and actually implement them into the software. Every company you find will do a demo with you, throw the sales pitch at you, but they fell flat. At ServiceCore, you're not just another sale. I'm in it as a "small" company for now, but even when we expand, we're not going anywhere.

Vendor Response

Hey Sarah, This review made our day! Thanks so much for taking the time to leave a review, give such valuable insights into how we can help, and being so quotable. We think you really encapsulated a lot of what we're most proud of at this company and are extremely grateful for that. We greatly look forward to our continued partnership! Thanks, ServiceCore

Replied March 2021

Maria A.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Excellent Software

ServiceCore is a great tool and in general we're very happy about it. I have to say that Customer Service has been a key. The support we got at the beginning with [SENSITIVE CONTENT] and the support we get from the Support Desk and [SENSITIVE CONTENT] has been great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like to be able to see the schedule on real time, and manage it, drag and drop customers from one driver to another. I really like to be able to track services performed in the past and provide information to customers. We're uploading pictures every time services are performed, so having those pictures in the system is very useful.

Cons:

I keep getting some errors when synchronizing with Quickbooks, such as duplicated invoices, and that is a great concern. Sometimes the location (pin) of the units move and we need to relocate it, which creates additional work. Also, we would like to be able to have the customers' complete information and as of today we're not able to add phone numbers, so our drivers have to go to Drivers Notes to see the phone numbers.

Reasons for choosing ServiceCore

I liked the integration with Quickbooks, one of the alternatives didn't offer that, and the other was more Quickbook based and the routing part wasn't as good.

Reasons for switching to ServiceCore

TAC was old and wasn't friendly

Gabrielle O.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

ServiceCore

I feel like they have listened to many of our concerns and have tried to work with us to get them done. Sometimes feel like they don't understand our need for certain features. Overall a good experience, just lacking key features that seem to already be standard in the industry and other softwares...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy and user friendly it is to use. You can literally dive in without any instruction. I also love the emailing of appointments, invoices, work completion, etc. Very nice feature for our customers to use. The look of the program from the office view and ipad view is really simple, neat, and easy to process quickly. I also love the sliding job around on the calendar feature. Makes rescheduling a breeze! Renal side Pros -Great inventory management -Great turn to turn directions -Love the iPad features for drivers

Cons:

-Missing many accounting features that one needs to run with full functionality -Invoice does not open in the amount of a refund -Receipts do not show correct info: ~If a credit was applied ~If there was an overpayment -Statements do not show current overpayment or credit amounts -There is no AR Activity report to send to a customer to show all payment and invoices and where they were applied to -There is nothing I can send to the customer to show an overpayment balance on account We haven't switched our portables into SC for following reasons -Accounting is extremely lacking and basic reports aren't available -No rental minimums available -Proration not clear and concise (on our end and for invoicing purposes) -Dispatch not up to par yet

Reasons for choosing ServiceCore

Because they purchased TAC, we thought there would be previous knowledge of the industry or at least could go off of TAC's history to see what was needed for our industry...

Reasons for switching to ServiceCore

Trusted TAC for many years and had mostly all the functionality we needed, just extremely outdated. We thought ServiceCore had mostly the same functionality as TAC.. it doesn't. We didn't realize this until after we made the switch. We were willing to work with SC to gain the functionality we needed.. just taking a long time to get there...

Vendor Response

Hi Gabrielle, Thanks for leaving us such a useful review! We're happy to see that the program is easy to use and the team is seeing value in a variety of our features. Switching from TAC absolutely presents challenges. TAC (while dated, like you mentioned) does have a massive feature suite, particularly when it comes to reporting. We truly appreciate your patience and feedback as we work every day to make ServiceCore the best product on the market. Best, ServiceCore

Replied March 2021

Jessika H.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2022

ServiceCore for Scheduling Dumpster Rentals/Pickups

Ratings Breakdown

Ease of use

Functionality

Pros:

ServiceCore is very user-friendly and organized. When I first started with my company, I had no trouble at all learning how to use the software. The search feature offers many different searchable categories, allowing me to quickly find the customer or account I'm looking for. This is crucial when I am taking so many phone calls back-to-back. Creating a new customer account is self-explanatory and thorough. Making invoices and recording payments is a quick process as well.

Cons:

So far, I do not have any complaints about ServiceCore. Really the only thing I could think of that would be helpful for us specifically at my company, would be the ability to search for a customer/account and not have to already be on the correct city's page to get search results. We have locations in 3 cities, and sometimes it c an take an extra minute to find an account from having to switch back and forth.

Vendor Response

Hi Jessica, Thanks for the review and the feedback! I will pass this information on to our product team. Thanks, ServiceCore

Replied March 2022

Melanie F.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Service Core

I have tried 2 other programs and by far Service Core has been the easiest to use and teach my office manager to use. I like the layout and functions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an all in one program. You don't have to have separate programs for each part of the job. It is very user friendly

Cons:

On building territories, we only have 2 drivers, and it will not allow you to have multiple territories per driver. But we have it figured in the routes.

Reasons for switching to ServiceCore

It was to confusing even after a year could not understand it. Yes did training

Vendor Response

Hi Melanie, Thank you for leaving us a review! We're happy to hear that our all-in-one software is easy to use and you like the functions! Thank you, ServiceCore

Replied January 2022

Emily N.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

ServiceCore Revieq

I do like the customer service, they are normally quick to respond but it is not always helpful to what you are looking for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is it pretty easy to use as far as entering in orders. Switching over from our old system (TAC) was not easy as everything had to be input by hand.

Cons:

It is very difficult to use on the accounting side, it is not accounting friendly at all. There are a lot of reports that we would like to see that have not been implemented. The search feature is also not friendly to use either. On TAC, it would show you anything related to what you typed in.... not on SC.... it has to be VERY specific - this is frustrating when trying to find an existing customer.

Reasons for switching to ServiceCore

TAC went out of business - we had no choice or else we would most likely be using it still.

Denise D.

Verified reviewer

Environmental Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Service Core, the good and bad

It is better than doing all the work manually but thats about it.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

mobile use for route drivers to be able to check off as they finish a job

Cons:

reporting is terrible. need to be able to print reports for inactivity, productivity, disposal, customer lists by size

Reasons for switching to ServiceCore

I retired from the company that had Trux Haul-it and then came here to help out.

Vendor Response

Hi Denise, Thank you for taking the time to leave a review and for your valuable feedback. We're happy to hear that our mobile app works well for your business. We're so sorry to hear our reporting isn't currently serving your needs. Our team will be reaching out to you next week to schedule a meeting with our Head Of Customer Success.

Replied August 2021

Terra S.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Overall

Overall the customer service has improved and they are tentative to your needs but, the outcome of the issues seem to be less attentive and sometimes unresolvable without purchasing other products that we are unable to use. Overall as a company we are satisfied with the program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The routing of the program is definitely beneficial to our company and it is relativity easy to use which makes our day to day operations better with communication from the office to the team in the field.

Cons:

The accounting/reporting is definitely the most challenging options to this software. Our company uses a current accounting software for multiple companies and it seems the only option for us would be to use QuickBooks which is not feasible, so we are left with using what we can from ServiceCore.

Reasons for switching to ServiceCore

Looking for a user friendly program for operations.

Mario B.

Verified reviewer

Utilities

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Potential is there, but doesn't feel ready for public release.

Overall the feeling is being stuck. It's horrible and aggravating to use. If we can find another platform that will be easy to migrate to, we definitely will. Unfortunately it will take many man hours because of ServiceCore's complete disaster of our quickbooks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is not much to like, the only reason we still use it is because of the cost involved in migrating to a different platform. We hope ServiceCore will improve before we have to bite the bullet and migrate elsewhere.

Cons:

It only offers a one-way sync with quickbooks. Sometimes the one-way sync doesn't work and you have to contact support to find out why every time. You cannot duplicate a job, have to recreate it every time. They do not offer ways to sort jobs. The mobile app is useless. The signature function doesn't show up on the final invoice that is sent to customers. It has the ability to create multiple job sites for a customer, but when it syncs to quickbooks it dumps everything into the parent account not the subs which has made our quickbooks a complete mess. Usually when contacting support for help the response is that they are aware of the problem and working on it, but after using it for over 2 years now that seems unlikely.

Vendor Response

Hi Mario, I'm incredibly sorry to hear that you've had such a negative experience with us so far. Thank you for leaving detailed information as to your concerns - we'll be in touch to see what can be done to improve your experience and increase your satisfaction. ServiceCore

Replied March 2021

NEENAH M.

Verified reviewer

Events Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Disappointed

To whom it may concern, I have used ServiceCore for _1.5__yrs with some growing pains, but ultimately great customer service to resolve any issues that occurred. Recently, my team experienced an issue with the software that caused a short-term fix resulting in an average extra billable hr, per technician and support team member a day. Going off of previous experience, I was under the impression this issue would be resolved expeditiously. Unfortunately, this issue has been "looked at" for about a month. When ServiceCore was approached, they repeatedly gave the same response. It wasn't until a board member reached out to ServiceCore and inquired repeatedly for alternative contacts that a supervisors POC was reluctantly provided. In that initial conversation, a credit for a month was offered verbally, and what now appears to be in the works is a retraction of that statement and a shift to the same response that was provided by their original technician--"this is being looked at". I'm disappointed in how ServiceCore has currently responded to this impact to our business. We pride ourselves on customer service and expect our value chain to uphold those same standards. So far, there appears to be a shift in ServiceCore's customer service response to this issue causing my team to evaluate potential alternatives. Historically I would have recommended. Currently, I would not recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

auto charge, help route, email customer when service is complete

Cons:

Customer service and solutions to issues with in the system. Reporting of monthly sales.

Reasons for choosing ServiceCore

Salesman and promises of what the system was capable of and that they were growing and would be forever evolving to improve the system and what it offers.

Showing 1 - 10 of 51 Reviews

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