ThermoGrid 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ThermoGrid

4.4

(76)

Pricing

Starting at $110.00 per month

About ThermoGrid

ThermoGrid stands as an advanced cloud-based solution tailored to meet the needs of both small and midsize residential as well as commercial field service and sales businesses. This comprehensive platform presents an integrated suite of functionalities designed to streamline day-to-day operations and elevate overall efficiency.

Among its robust array of capabilities, ThermoGrid boasts Smart Dispatching, a feature that intelligently factors in the real-time locations of available service technicians, their skill proficiencies, and notably, their performance rankings. This approach guarantees that the most suitable technician is scheduled for each task.

The platform also facilitates the seamless creation of invoices, which clients can conveniently review and sign upon job completion, accessible on any device.

ThermoGrid's versatility extends further with specialized attributes catered to specific industries. A noteworthy example is the Load Calculation Module, a tool designed to precisely determine heating and cooling loads based on home particulars, encompassing factors like size, insulation, orientation, and more. This module couples with a powerful estimating tool, allows for t...

ThermoGrid Screenshots

ThermoGrid Pricing and Plans

Starting price: $110.00 per month

Free Trial

Free Version

1-5 Users

$110.00

per month

No plan information available

6-10 Users

$450.00

per month

No plan information available

10-20 Users

$700.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ThermoGrid Features

Popular features found in HVAC
Billing & Invoicing
Calendar Management
Customer Database
Electronic Payments
Inventory Management
Location Tracking
Maintenance Scheduling
Mobile Access
Service History
Technician Management
More features of ThermoGrid
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automatic Backup
Bid Management
Change Order Management
Chemical Usage Tracking
Client Portal
Commenting/Notes
Commercial/Industrial
Communications Management
Contact Database
Contract/License Management
Cost Database
Cost Estimating
Cost Tracking
CRM
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Debit/Credit Card Processing
Dispatch Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Signature
Email Marketing
Employee Management
Equipment Management
Equipment Tracking
Estimating
File Storage
For Commercial and/or Industrial Electrical Contractors
For General Contractors
For HVAC Companies
For Plumbing Industry
Geographic Maps
GPS
Historical Reporting
Image Capture
Inspection Checklists
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Rates
Mobile Alerts
Mobile App
Mobile Signature Capture
Online Payments
Online Time Clock
Payment Collection in the Field
Payment Processing
Photos/Images
Prebuilt Assembly
Project Management
Project Planning
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Invoicing
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Routing
Sales Reports
Scheduling
Search/Filter
SMS Messaging
Status Tracking
Takeoff
Task Scheduling
Template Management
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Time Tracking
Visual Assemblies
Workflow Management
Work Order Management

ThermoGrid Integrations

QuickBooks Online

QuickBooks Online Advanced

ThermoGrid User Reviews

Overall Rating

4.4

Ratings Breakdown

71%

17%

Secondary Ratings

Ease of Use

4.2

Value for money

4.5

Customer support

4.5

Functionality

4.4

Samuel P.

Verified reviewer

Construction

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Great product for the Construction service industry.

It reduces our paperwork and and helps us put more to the bottom line with a better overall company efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of sales and HVA/C load calculating software.

Cons:

It still needs some fine tuning of the inventory management on the back side, the front side for the techs is great and easy to use.

Michael C.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Great for those ready to grow

Great customer service, great features, this team will do anything to help us learn and get where we want to go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that they continually add new features and make the system better. I can use it on a basic level or if I take the time to setup everything the amount of things it will track and the amount of insights it gives me on my business is crazy.

Cons:

With any system there is a learning curve and sometimes I want the system to do it the way we already do things but then again we don't like our results doing it that way.

Reasons for switching to ThermoGrid

Hearth was bad, support was bad. Housecall Pro is kinda like a beginner program. It's fairly easy but doesn't do everything.

Jess N.

Verified reviewer

Glass, Ceramics & Concrete

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Not well rounded

If it was not for [sensitive content hidden] at TG and the amount of time invested in making this software work for us. We would not still be using this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to be anywhere and run the business. Scheduling, Dispatching, Calendar, Texting jobs to Techs and when we are arriving to customers. It works really great on the front end and for the techs in the field.

Cons:

TG does not integrates with desktop as claimed! It was such a nightmare we had to convert to QBO. TG doesn't offer true progress billing for contractors/subcontractors. It also does have the ability to correctly categorize a customer deposit without a lot of manual work on the QBO side or a workaround. Reporting to tie out to QBO is terrible. I have not found a single report in TG that ties out to any financial report in QBO. It needs a lot more work invested in the development of the backend/reporting end. Customer service takes too long to get back to you. When they do finally get back to you their answers are unhelpful and you end up understanding the software better than they do.

Reasons for choosing ThermoGrid

Converted before I worked for the company. If I had a do over not sure we would still be using TG or have picked it in the first place.

Reasons for switching to ThermoGrid

Wanted the ability to run the business from anywhere. Scheduling and Dispatching, paperless

Vendor Response

Hello, Thank you for sharing your detailed feedback We're pleased to hear that you appreciate the flexibility the software offers in running your business remotely, scheduling, dispatching, and communicating with technicians and customers. It's great to know that the front-end and field use have been positive. We apologize for the challenges you've encountered. Your feedback highlights areas where we may need to improve. Rest assured, your observations will be taken into account as we work to enhance these aspects. We're grateful for your recognition of the efforts of our team member in making the software work for your needs. We're committed to providing you with the best support and solutions possible. We appreciate your candor about your reasons for choosing and switching to ThermoGrid. Your feedback helps us identify areas for growth and development. Thank you for your continued use of ThermoGrid, and we hope to continue improving and providing a better experience for you. Best regards, ThermoGrid Team

Replied August 2023

Tanisha C.

Verified reviewer

Utilities

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

Loving it so far

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am new to Thermogrid and still in the training phase. Whenever I have a question, the team is quick to respond to jump on a call to help me with my doubts. [sensitive content hidden] has been especially helpful with the implementation process. [sensitive content hidden] has been very helpful too. I love the features so far. Even though I haven't started using all the features, but I love that almost everything I need for my business is available as a feature and will help my work get so much more efficient.

Cons:

Nothing so far except maybe the fact that the learning curve is a bit high due to multiple features. But that is a good problem to have, it means I can move all my business needs to Thermogrid. Finally one platform for all my needs instead of having to use multiple different softwares.

Reasons for choosing ThermoGrid

Thermogrid has 90% of the features that I wanted compared to so many others that I evaluated, which barely had 50%.

Reasons for switching to ThermoGrid

Wix barely had any features. I was still using Google Sheet and Excels to manage my daily work which was highly inefficient.

Vendor Response

Hello, Thank you for taking the time to share your positive experience with ThermoGrid. We're thrilled to hear that you're loving your decision to move forward with our software. It's great to know that our team has been quick to respond and assist you during your training phase. We're glad that our team members have been especially helpful in guiding you through the implementation process. Your appreciation of the available features and their potential to enhance your business efficiency is truly gratifying. We understand that navigating a platform with numerous features can present a learning curve, but we're pleased that you see this as a positive challenge and an opportunity to consolidate your business needs onto one platform. We appreciate your feedback and are excited to have you as part of the ThermoGrid community. If you ever have any questions, suggestions, or further insights, please feel free to reach out. We're here to support your success. Best regards, ThermoGrid Team

Replied August 2023

Charlene L.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Thermogrid Review

TG is the first dispatching system that I have worked with, I am not sure how it compares or what benefit I see. What I appreciate most is that willingness to take feedback and make adjustments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

payment integration that allows the client, the tech and the admin to complete payment transactions from the invoice. development team is open to suggestions on improving the system

Cons:

Job documents are not integrated to be electronically signed and do not auto save, so the info can be easily lost if it is not saved properly prior to changing screens. We are now having to use a secondary app to complete safety documents and inspections so that they can be signed by technicians for accountability and to meet SECOR standards.Clients can only pay using VISA or Mastercard through the payment link.TG only tracks GPS for clock-in and out, we would like to track "downtime" between calls for technician accountability.calling the support line used to automatically connect me with a support tech, now I have to submit a ticket and wait to hear back.

Reasons for choosing ThermoGrid

Reasons for switching to ThermoGrid

The switch was made prior to my starting with the company. I believe it is because TG was built by someone who worked in the HVAC industry and built it from that perspective.

Vendor Response

Thank you for your review of ThermoGrid. We're glad to hear that you find our payment integration beneficial, allowing clients, technicians, and admins to complete payment transactions conveniently. Our development team's openness to suggestions is central to our commitment to continuously improve the system. We appreciate your honesty about the challenges you've faced with job documents not being electronically signed and the need for auto-saving. We're actively looking into solutions to enhance this aspect and prevent data loss during transitions. Your observation about using a secondary app for safety documents and inspections is noted. We understand the importance of accountability and compliance with standards, and we're working to address this for a more streamlined process within ThermoGrid. We apologize for any inconvenience caused by the limitation in payment options. Your feedback about wanting to track "downtime" for technician accountability and the change in support line connectivity is important. We're actively considering these aspects for potential enhancements. Thank you for your insights into why you chose ThermoGrid and your observations about its origin in the HVAC industry. We're glad to have you as part of our community. If you have any further insights, questions, or experiences to share, please don't hesitate to reach out. We're here to support your success. Best regards, ThermoGrid Team

Replied August 2023

Gary W.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Garyw review

Been working with Thermo since day one and the company. It’s been fairly easy to learn and maneuver through when their are no glitches and good service area

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works great when you have service it is easy to use and learn even if your not a computer tech person

Cons:

Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call

Reasons for switching to ThermoGrid

Lost notes Always loading forever Bad customer service and support

Vendor Response

Hello, Thank you for sharing your review of ThermoGrid, Gary. We're pleased to hear that you find our software effective and easy to use, even if you're not a tech-savvy person. We've worked to ensure usability for all users. We apologize for the challenges you've encountered with drop boxes and calendar behavior. Your feedback was vital in helping us identify areas for improvement, and we have address and rectified all mentioned issues. Thank you for being a long-time user of ThermoGrid. We appreciate your loyalty and your understanding of the occasional hiccups that may arise. Your feedback is valuable as we work toward offering you a better experience. If you have any further insights, questions, or experiences to share, please don't hesitate to reach out. We're here to support your success. Best regards, ThermoGrid Team

Replied August 2023

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

A decent software that works well once ALL of your company data is entered CORRECTLY!

There is definitely a higher learning curve for employees to get over. When people are in a rush it is easy to make simple errors and those simple errors slow down the efficiency of our workflow. I'm very happy with the approach the company has taken to customize the platform to fit the needs of our company AND our customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ThermoGRID is perfect for our short-term needs. We love the fact that staff finds it simple to use. However, paying attention to the fine details when data is put into our software library is an ongoing struggle. It is definitely a time-saver for us because it has the capability of carrying out complex tasks and has enabled us to be completely paperless.

Cons:

We are still adjusting to the set-up, none at this time.

Reasons for choosing ThermoGrid

From the very beginning we received (and still are receiving) excellent customer service. Their support team has been very helpful for our company as we have had to make many shifts, sometimes every month to adapt to the needs of our customers and the direction of the pandemic.

Matthew H.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Thermogrid

we have the ability to load calculations on the program, do monthly subscription for club agreements, one flat rate for all credit cards including American Express. Most of all you can buy the software out-wright without having to pay a monthly fee.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to collect payment from the invoice online,

Cons:

changing of screens to close out work orders. and there are a little slow to update software.

Reasons for choosing ThermoGrid

ThermoGrid made it easier for us to sync with quickbooks almost seamlessly. Receive payment from customers, allow us to do load cal.

Reasons for switching to ThermoGrid

we had problems integrating with quickbooks, hard to collect payment or use the tech app. always being knock off the Grid.

Vendor Response

Matthew, thank you for your review we appreciate your feedback.

Replied August 2020

Roy W.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

5 Star

Could not be happier with the product and even more so with the support we have received from the entire ThermoGrid Team. Special props to [SENSITIVE CONTENT HIDDEN] for always being there to answer our questions with a positive attitude.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to automate many of our daily tasks and customer touch points.

Cons:

I really wish we had found Thermogrid sooner

Reasons for choosing ThermoGrid

Even from the initial demo, we felt we were being served, not sold.

Reasons for switching to ThermoGrid

We were about to outgrow the capacity of Housecall Pro.

Vendor Response

Thank you Roy and Michelle for the positive feedback. It is our privilege to serve you and we will continue to be here to support you.

Replied April 2020

Al Siefert E.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

Dissapointing and Expensive experience

Be careful to engange in a one year term contract, the is no return, and they will push you a lot to make a decision.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing to comment about the software. Training team is NICE

Cons:

The system is rough and not easey to use. The mobile app is not ready, they just told me that the first day I started implementation. Selling team shows you whatever you want to see, and describes as the soft can do all you want to do. That starts to fall apart as soon as you start your first training, and nothing is just like is supposed. But you already signed a one yar contract with them, so you need to pay for it anyway. They don't care if you use it or not.

Reasons for choosing ThermoGrid

I believed in their promises about the software capabilities and what they will do for me to help me build the product cathalog, etc.

Vendor Response

Hello, Thank you for sharing your feedback We're genuinely sorry to hear that your experience has been disappointing and frustrating. We understand that a challenging and less-than-ideal experience can be incredibly frustrating, especially when expectations aren't met. We're glad to know that you found our training team to be accommodating. However, we deeply regret that the software itself and the mobile app did not meet your expectations in terms of usability. We take your feedback about our sales process and the mismatch between promises and reality seriously. We understand your concerns about the contract terms and we apologize for any inconvenience this has caused. Thank you for sharing your insights and observations. We take this feedback to heart as we strive to improve and provide a better experience for all users. If you have any further insights or concerns, please don't hesitate to reach out. We're here to listen and learn from your experiences. Best regards, ThermoGrid Team

Replied August 2023

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