Riskified 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Riskified

4.6

(30)

Pricing

Starting at $0.01 per month

About Riskified

Riskified is an AI-platform designed to help eCommerce businesses increase online revenue opportunities and prevent losses due to fraud. This solution includes a suite of products including account protection, payment authorization, dynamic checkout, alternative payment, chargeback guarantee, and representment. With built-in algorithms, Riskified can instantly recognize legitimate online transactions/customers and help merchants eliminate fraud.

Riskified’s account protection tools are built to protect online merchants from account takeover attacks, loyalty program exploitation, and sales promotion abuse. The solution offers pre-authorization risk analysis in order to maintain positive customer experiences. Using the Riskified platform, merchants can access payment flow insights, block fraud attempts, and reduce legitimate payment declines. This solution is PSD2-compliant and suitable for European businesses and/or transactions.

Pricing is dependent on annual online revenue and provided by Riskified. Support is available via an online support center and documentation.

Riskified Screenshots

Riskified Pricing and Plans

Starting price: $0.01 per month

Free Trial

Free Version

Basic

$0.01

per feature, per month

No plan information available

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Riskified Features

Popular features found in Financial Fraud Detection
Check Fraud Detection
Custom Fraud Rules
Financial Transaction Approval
For Banking
For Insurance Industry
Internal Fraud Monitoring
More features of Riskified
Activity Dashboard
Activity Tracking
AI/Machine Learning
API
Case Management
Chargeback Tracking
Customer Accounts
Data Discovery
Data Visualization
Debit/Credit Card Processing
Dispute Management
Fraud Detection
Payment Fraud Prevention
Real-time Alerts
Real-Time Data
Real-Time Reporting
Refund Management
Response Management
Risk Analysis
Risk Assessment
Third-Party Integrations
Transaction Monitoring

Riskified Integrations

Adobe Commerce

Salesforce Sales Cloud

Stripe

Shopify

authorize.net

Riskified User Reviews

Overall Rating

4.6

Ratings Breakdown

73%

20%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.4

Functionality

4.4

Justin M.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Added security

Solid! Great customer service and support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Knowing that our orders are double checked for fraud is priceless. As a small business, we can’t afford bad transactions.

Cons:

I’m not crazy about the new layout with the homepage. I liked it before when you could see the orders immediately.

Verified

Reviewer

Machinery

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Riskified is our best tool to fight fraud

Overall Riskified has been a great addition to our tools. We have been able to eliminate the exposure to online fraud. Capture more legitimate sales without frustrating customers by having fraud filtering turned way up. And even felt comfortable enough to begin to explore business opportunities in other countries without having to worry about the exposure to fraud.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it was a pretty simple integration. The Riskified controls we are able to implement for order filtering were very helpful and set up for us by the Riskified implementation team. We are able to set what orders we want evaluated and which ones should pass right through. The chargeback claim process is seamless. We have not had many, but occasionally one will slip by Riskified. We are able to easily submit all the required documentation to Riskified through the platform and we get the money back because it is backed by Riskified's guarantee.

Cons:

I wish there was a bit more manual control over the order review. We do run into occasions where we are talking with a customer and are 100% that they are legitimate and Riskified will not let the order go through for different reasons. We end up having to place this order directly in our ERP to work around the Riskified system. It would be nice if there was a way to force an order through their system knowing that it will not be protected. Because of the way the filtering is set it is sometimes hard to get it just right so that you are not denying legit orders but still catching the fraud. It takes some time and tweaking to get this just right.

James Z.

Verified reviewer

Furniture

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Awful Support, Shopify Fraud detection is better

Once the sale is closed Riskified do not seem like they care about the customer. Cannot recommend this product. Also, if you're on Shopify, their fraud detection seems to catch more than riskified

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user portal is fairly easy to use but there were some bugs with my account and they were able to resolve it in a reasonable amount of time

Cons:

Their support is extremely unresponsive. Once the sales process was complete the SDR and AM said they would help with onboarding but they completely ghosted me. Their only other support is just via email. I also had an issue with them over charging me with an invoice and have gotten no reply from accounts/finance regarding the charges after almost 2 months of weekly follow ups.

Verified

Reviewer

Internet

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Best Pogram for Fraud Control we have tried so far

With Riskified we have been able to help us to get rid of a huge amount of manual work, not only on the fraud control part but also dealing with all the paperwork from charge backs and claims which have help us to focus our energy and people in the areas that really needed it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have implemented Riskified more than a year ago and we are very happy with the results. The program is very quick to give you a decision regarding the risk of orders and the results are very accurate which made us eliminate lots of hours of manual work. The dashboard is very clear and easy to read so anyone in any department can read it and understand what's going on in a minute. The customer service/support team is great as they are always available to give you information/feedback regarding the different queries and are very fast to answer.

Cons:

It takes a while for ''Riskified'' to learn the way your business work and your customer's behaviors so you might experience some inconveniences regarding orders and customers. Another point of improvement would be to be able to flag orders that are not financial/credit card frauds but you don't want in your system (recurrent orders with product complaint or lost parcels) Might not be the best option for small business as price is high

Verified

Reviewer

Apparel & Fashion

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Makes My Job Easy

As stated before, Riskified makes my job so much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Makes the final decision so much easier. Fraudsters worse nightmare.

Cons:

I wish Riskified could provide us with issuing bank's phone number or approval code for transaction for denied transactions so that it would make it even easier for us to reverify the transaction. there have been a few orders that were declined by riskified but after verifying with the bank and customer we were able to approve.

Verified

Reviewer

Internet

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

The best fraud provider we have found!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have pretty easy to integrate APIs that are reliable. The admin dashboard is designed well and easy to navigate.

Cons:

The API documentation has some inconsistencies.

Jasmine S.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Opening Ceremony Riskified Experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like that we can type our inquiries and we don't have to call anyone. I like that the analysts will tell us why an order has been declined.

Cons:

Sometimes it takes awhile for analysts to get back to us. It would be great to have an option to copy other co-workers on inquiries.

Robert F.

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Great proprietary software

Great response time for any questions or concerns, couldn't be happier...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use, and incredible functionality of the service, we haven't had a charge-back worry for over a year, it's pretty impeccable!

Cons:

There are very few misses from the software of customers conducting "friendly" fraud, if there's anything friendly about fraud to begin with, that the software doesn't pick up, and these customers claim they do not receive their packages, even though tracking shows successful delivery, or some that claim that the package came in empty, though the packages do not show signs of tempering, nor the carrier reported those as delivered with signs of damage... Wish the software knew how to avoid approving these types of transactions, as they are not covered by Riskified, but these instances happen very rarely, so not the biggest deal to be honest...

Judith T.

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Great Product And Service; Becoming A Bit More Risk Averse

I find that Riskified is become more risk averse and making us do more of the work. There is some inconsistencies in what their analysts want. One will say send picture ID and another will say it can be altered so no ID. People who are approved by Paypal are not approved by Riskified and we have lost sales as a result of Riskified's posture. Other sales we've managed to get through but we lost the client. I don't think that Riskified understands some of the dynamics. For example we do not allow redirect of packages and that is something Riskified should take into consideration. I just think that they are trying to automate more and that's turning into a lot more false negatives. Other than that, their staff is terrific.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It links into Shopify which we like so it does its thing seamlessly. It is a very valuable service in verifying our purchases

Cons:

The modified site makes it a bit more difficult to navigate. There is no place to upload photos of cards and IDs. The measures of declines is worthless as we have no control over who buys our products. I think some of their explains are not clear because they are broad.

Johana M.

Verified reviewer

Online Media

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

I can say it is a good tool to recommend

I like this I can recommend my friend to use this tool .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that this tool is helping me alot to detect any fake or fraud purchase . With this software my e-commerce website is more secure .

Cons:

I don't have much to say about this tool I just wish they can work on customers support response time. They should also check pricing it is slightly expensive .

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