Commusoft 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Commusoft

4.7

(209)

Pricing

Starting at $100.00 per month

About Commusoft

Commusoft is built for commercial and industrial HVAC, plumbing, refrigeration, generators installers, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

It helps streamline complex operations, from scheduling and job tracking to invoicing and asset management.

Designed for high-volume, contract-driven service businesses, Commusoft empowers teams with automated PPM scheduling, multi-asset tracking, and technician mobility—eliminating inefficiencies and reducing admin work.

With real-time job tracking, drag-and-drop scheduling, and QuickBooks integration, businesses can scale faster while delivering exceptional service experiences.

Technicians can access job details, log work, capture service reports, and sync data offline, while office teams manage contracts, invoices, and customer relationships effortlessly.

Commusoft Screenshots

Commusoft Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Core Job Product

$100.00

per user, per month

Plan includes:

Scheduling & dispatch
CRM
Service reminders
Service contracts
Assets
Sales Proposal
Job costing
Part management
Custom forms
Work order management

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Commusoft Features

Popular features found in Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Electronic Signature
Mobile App
Payment Processing
Quotes/Estimates
Real-Time Data
Routing
Service History
Technician Management
More features of Commusoft
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Add & Edit Photos
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Asset Tracking
Attendance Tracking
Audit Management
Automated Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Billable Items Tracking
Billable & Non-Billable Hours
Billing Portal
Bills of Material
Booking Management
Bulk Send
Calendar Management
Calendar/Reminder System
Calendar Sync
Change Order Management
Chat/Messaging
Checklists
Client Management
Client Portal
Clock In/Out
Color Codes/Icons
Commenting/Notes
Commercial
Commercial/Industrial
Commercial Inspections
Commercial Properties
Communication Management
Compliance Management
Compliance Tracking
Conditional Logic
Confirmations/Reminders
Contact Database
Contact Management
Contract/License Management
Contractor Database
Contractor Management
Convert to PDF
Cost Database
Cost Estimating
Cost Tracking
Credit Card Processing
Credit Note
CRM
Customer History
Customer Management
Customer Portal
Customer Service Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Import/Export
Data Synchronization
Digital Signature
Document Imaging
Document Management
Document Storage
Drag & Drop
Driver ETA
Electronic Payments
Email Management
Email Reminders
Email Templates
Employee Database
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Management
Equipment Tracking
Estimating
Event Calendar
Event Scheduling
Expense Tracking
Facility Asset Management
Facility Scheduling
File Sharing
File Storage
Financial Management
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For General Contractors
For Handyman Industry
For HVAC Companies
For Janitorial Services
For Mechanical Equipment
Forms Creation & Design
Forms Management
For Oil & Gas
For Plumbing Industry
Generative AI
Geofencing
Geographic Maps
Geolocation
GPS
Group Scheduling
Historical Reporting
Hourly Billing
Image Capture
Industrial
Inspection Checklists
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Cost Calculator
Labor Cost Reporting
Labor Forecasting
Labor Management
Labor Rates
Lead Management
Live Driver Tracking
Location Tracking
Logistics Management
Maintenance Management
Maintenance Scheduling
Material Ordering
Materials Management
Media Library
Mobile Access
Mobile Alerts
Mobile Payments
Mobile Signature Capture
Multi-Channel Communication
Multi-Location
Multiple Billing Rates
Offline Access
Offline Time Tracking
Online Booking
Online Invoicing
Online Payments
Online Time Clock
Online Time Tracking
Order Management
Overtime Calculation
Parts Management
Payment Collection in the Field
Performance Metrics
Photo Capture
Preventive Maintenance
Prioritization
Process/Workflow Automation
Progress Reports
Project Management
Project Time Tracking
Proposal Management
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Recurring/Subscription Billing
Reminders
Repair Estimates
Reporting/Analytics
Reporting & Statistics
Report Summary
Report Templates
Residential Inspections
Residential Properties
Role-Based Permissions
Route Optimization
Sales Pipeline Management

Commusoft Integrations

Xero

Integration rated 4.6 from 14 reviews

Mailchimp

Dropbox Business

Stripe

Pipedrive

naturalForms

See all 18 integrations

Commusoft User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.6

Darren G.

Verified reviewer

Building Materials

2-10 employees

Used weekly for more than 2 years

Reviewed January 2025

Commusoft review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are a small company and Commusoft has allowed us the freedom add jobs and invoice on the go.

Cons:

Having to pay for telephone support, that said the email support is good

Miriam H.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 2 years

Reviewed April 2025

BEST Home Service Software for Family-Owned and Operated Business

The customer service is above all. You would NEVER get this level of service with other softwares. They have been wonderful from the start, they listen to your needs and try to help adapt as your grow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customization aspect of Commusoft is wonderful! it has so many capabilities that you choose to use or not, but implementing down the road as you learn and grow with the software is fantastic. We have been using this software since 2023 and don't have any regrets.

Cons:

The only thing I can think of is the date is funky because these Brits format date/month/year & they spell labor incorrectly. (labour) LOL all jokes aside they are wonderful all around. Thanks Jason!!

Reasons for choosing Commusoft

Not a fan, and TOO EXPENSIVE to be able to afford for small business.

Abdur R.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed August 2023

Clean and smart

does the job

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

interface and security of the software is very clean, also there are lots of features which haven't use yet and still need to learn.

Cons:

crashes a lot and need to refresh quite a lot but when its working its working good

Joseph P.

Verified reviewer

Mechanical or Industrial Engineering

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

Unscrupulous company more concerned with profits than clients

This has been one of the worst experiences with a software company we've ever had. The system is clunky, complex and unsuitable for many businesses, especially in the renewables sector, but instead of coming to mutual agreements where two companies aren't right for each other, they go straight to the debt collectors to enforce their contracts and go back on their agreements for settlements. There is a general disdain for the client and their suggestions and struggles. Disgusting and impersonal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has so much potential but the company doesn't care about its clients success only getting their payments in and sticking to contracts without any consideration or reflection.

Cons:

They have a "computer says no" attitude to customer service. They have no interest in improving or taking on suggestions. An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them! The 14-day cooling-off period isn't nearly long enough to see if it works for your company. Aggressive and pitiless. Avoid them!

Reasons for switching to Commusoft

In hindsight, this was a mistake. We were swayed by the sales team's promises of additional functionality which turned out to be untrue. We went back to Tradify following seven months of trying to make this work.

Sam B.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed May 2024

Take your business to the next level

Commusoft has transformed my business and saved us countless hours of administration time. Without a doubt this software has saved us money and even helped us expand as a business. Also exciting as they are always striving to improve the software with new features and updates so its actually nice to be part of their journey too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly software once all up and running, having everything in one place is a huge help for keeping organised and being able to access job history within a few clicks.

Cons:

My only gripe is that we don't have telephone support on our package and I think this should be available for all clients but we only have email support unless there was a more complicated issue they would arrange to call us.

Reasons for switching to Commusoft

We came across Commusoft and found it has more features that better suited our business.

Rebecca N.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Would recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve been using Commusoft for our plumbing and heating business, and it’s made a huge difference. The system is easy to use, very reliable, and helps us stay organised from job booking through to invoicing. Engineers find the mobile app straightforward, and the office team love how everything is linked in one place. The scheduling, job history, and customer communication features save us a lot of time and reduce errors.

Cons:

Sometimes has connectivity issues. However usually fixed quickly. We use older version which also may have an effect.

Darren H.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Would recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Search functionality and reporting page.

Cons:

Some of the lists have search functions but some require scrolling through which can be problematic with long lists of data (estimate customer contact as an example).

Elaine C.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Reviewed March 2025

Invaluable business tool

It's an invaluable work tool for our business - we couldn't do without it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fantastic end to end workflow system giving you assurance all elements of a job are tracked from start to finish.

Cons:

There are no real cons - we would love to be able to speak to people on the phone however that is the next package up from ours. Online support is excellent.

Shannon O.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Reviewed May 2025

My commusoft app rocks

So far my experience has been very good. The app works without a glitch for me. It loads up everytime quickly. I can see my jobs for the day without hesitation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The daily diary is very easy to follow and make changes to compaired to other apps

Cons:

The time sheets have start and stop times but should maybe show the total tome for that period

Dominic A.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Reviewed July 2024

Happy customers and does the job

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records. Email straight from the system and logs all info emailed. Able to send text messages to engineers and customers. Can see old records of previous works.

Cons:

Certain features don't show on job sheets, ie location of certain appliances, unable to add certificates if the invoice has already been raised. Unable to phone anyone at commusoft support as it's all done via email unless they call you, but they do usually respond same day. Not really massive issues.

Showing 1 - 10 of 209 Reviews

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