Evolve Permitting 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Evolve Permitting

4.9

(7)

Pricing

Pricing available upon request

About Evolve Permitting

Evolve Permitting is a cloud-based application that streamlines the permitting process and makes it easier for companies to obtain permits. Key features include a notes/email section, a customer web portal, custom workflows, internal checklists, inspection scheduling and more. Evolve Permitting streamlines the inspection scheduling process by allowing staff to schedule multiple types of inspections with a single entry. The inspection results are also texted or e-mailed to customers immediately. Additionally, it provides a customer web portal that allows users to instantly track application status, schedule inspections and print permit documents.

Evolve Permitting Screenshots

Evolve Permitting Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Evolve Permitting Features

Popular features found in Permit
Automated Routing
Code Enforcement
Compliance Management
Inspection Management
Mobile Access
Online Payments
Renewal Management
Reporting & Statistics
Status Tracking
Workflow Management
More features of Evolve Permitting
Customer Portal
Document Management
Document Storage
Employee Management
For Government
Permit Issuance
Scheduling
Self Service Portal
Task Management

Evolve Permitting User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.7

BENJAMIN A.

Verified reviewer

Government Administration

51-200 employees

Used daily for less than 12 months

Reviewed May 2021

Totally Streamlined our Process, Increased Customer Satisfaction, and Improved Employee Engagement

With the implementation of Evolve permitting module, we have reduced phone calls from over 100 per day to less than 10. We have reduced permit turnaround times by up to weeks. We have gained so much efficiency that we have been able to hold off on hiring additional permit tech staff to process permits. Overall, we are extremely satisfied.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The online ease of use for customers and staff has been a real game changer for our department. We have gone from pushing paper through an inefficient process to all online review, which has improved efficiency, reduced staff and customer frustrations, and saved time and money in the development review process.

Cons:

The IGinspect app has some room for improvement that we have discussed with our Infovision project team. It lacks some features that the previous inspections app had, but Infovision has listened to us about it and is working on upgrading the app to include new features.

Reasons for choosing Evolve Permitting

We looked at 6 products including Evolve. The functionality of Evolve permitting combined with the expandability to include additional modules that would support other department functions was a large driver to choose Evolve. Just as importantly were the project team that provided the initial demonstration and their overall engagement in our needs and friendly and helpful customer focus.

Reasons for switching to Evolve Permitting

We switched because of the lack of customer support and focus from Energov that was necessary to implement the online customer service module. The internal Energov product that was used was also clunky compared to Evolve Permitting.

Susie C.

Verified reviewer

Government Relations

1001-5000 employees

Used daily for more than 2 years

Reviewed May 2021

Permitting software

We are able to provide online permitting which proved to be extremely valuable during the pandemic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to have complaints/permits/projects all in one system. All of the users related to Permitting in our county can all access the system and we can monitor all reviews. On the permit side, our inspectors are entering inspections in the field, customer/building gets results emailed to them in real time. Also all of our customers can apply online from home if they prefer. The system is used by Building Code, Environmental Health, Fire Marshal, Stormwater, Planning/Zoning and Public Works Engineering.

Cons:

Things are constantly evolving in the Permitting world so as long as we are able to continue to keep up with these changes inside of the software there are no concerns from us!

Reasons for switching to Evolve Permitting

Cost and constant challenges on upgrades and change requests.

Melissa H.

Verified reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Reviewed June 2021

Evolve Permitting & Inspection Review

This software was our first web-based solution implemented by our organization. It greatly reduced the amount of office walk-ins as well as phone calls. Also, the function of being able to upload all documentation associated with the project has made the retrieval process much smoother.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation team worked closely with our staff to develop the system to meet our specific needs. The software is user friendly for internal as well as external use.

Cons:

Notification for resubmittals could be easier.

Reasons for switching to Evolve Permitting

We wanted to go to a web-based solution.

Julie B.

Verified reviewer

Government Administration

11-50 employees

Used daily for more than 2 years

Reviewed June 2021

Company knows the permitting process

The customization that is built in to the software makes for a great end product that we continue to improve.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Plan review process extremely fluid. Easy access from your workflow to all pertinent information needed to complete plan review. Customize plan review comments to each template.

Cons:

Honestly not any features about the software that I don't like. It integrated well with our previous system.

Reasons for choosing Evolve Permitting

Much more user friendly and customizable. Also it was clear the company understands the process of permitting from beginning to end.

Reasons for switching to Evolve Permitting

No customer support.

John Z.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Reviewed May 2021

Excellent Permit, Code Enforcement and Planning Software

Overall Evolve has really helped our Department in efficency and transparency. The online workflow for inspections saves phone calls or trips back to the office or to another side of town as inspection requests come in. The planning site plan review module has been great for keeping track of reviews and having the ability to see comments from other reviewers on the project in one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features that are most useful are - The abilty for contractors to view results of plan reviews and inspections online. The fully customizeable software for our own City to match our needs. The ability to interact with GIS. The ability for contractors to make inspection requests online. The ability to track cases of code enforcement. The customizeable reports are great for collecting data to use in measuring for strtegic planning. The software is easy to use and is very simple for customers to use for online permit and plan submittals.

Cons:

Something that could be improved is the contact portion for an account as we have had some negative feedback from employees of contractiors that they receive emails that don't relate to projects they are working on. This happens when there are multiple contacts for a single account.

Reasons for switching to Evolve Permitting

We made the switch to Evolve becasue our old product did not have an online capabilty.

William H.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Reviewed May 2021

Flexible and solution oriented

I don't know where we would be without Evolve. We have seen record growth over the last several years and we have been able to keep up with permits and inspections thanks to Evolve. Over the last year with the flexible work schedules and ability to apply for permits online, it has been incredible to keep doing business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to use and very customizable compared to other software options. Evolve has brought us the ability to work as a team across various departments so everyone can provide input on proposed projects within the city. The workflow feature is excellent as well and really helped to stream line work and follow up inspections.

Cons:

Integration with Microsoft outlook would be a plus.

Audra M.

Verified reviewer

Government Administration

501-1000 employees

Used daily for more than 2 years

Reviewed May 2021

Bryan County, GA