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BeyondTrust Remote Support vs ManageEngine Remote Access Plus: Which is best for you?
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Features
- with Remote Support was the solution to provide much faster and quality support by being able to access servers, workstations, network devices and systems from anywhere where support is needed, which helps to avoid transfers, time and money
- I don't know that I have found anything I don't like about BeyondTrust Remote Support. If I had to say anything it might be that it's complicated to add SSO users as admins.
- Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work
- Also, the recording download is only manual and can't be scheduled.
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