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Josh P.
Advisor, 7 years

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Updated February 6, 2026
BeyondTrust Remote Support vs Milldesk: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$1,995.00
per month
R$19.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Remote Monitoring & Management
4.80
Remote Access/Control
4.73
Screen Sharing
4.67
See All
Data Import/Export
4.91
Service Level Agreement (SLA) Management
4.79
Reporting/Analytics
4.75
See All
Integrations
See All
See All
Pros / Cons
- with Remote Support was the solution to provide much faster and quality support by being able to access servers, workstations, network devices and systems from anywhere where support is needed, which helps to avoid transfers, time and money
- Overall it is not the most conducive for remote workers dependent on connecting to remote desktops.
Read more
N/A
Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad