JIRA Service Management vs Keygen: Which is best for you?

Jira Service Management and the Atlassian suite of cloud products provide great value for money for an ecosystem of tools which is rich in features and provide many capabilities such as, ITSM in Jira Service Manage, asset management, project management, agile and scrum features within Jira Software.

It's also a pity that we Admins always get to see the content of spaces, because in the HR team we want to have onboarding/offboarding tasks but some of them are confidential and we can't risk having IT or Tech members reading it.

I like how robust the API is. And the documentation is very thorough.

The built-in reporting tool could be more configurable, maybe have filters to see which licenses are due each week/month. But we can do those queries through the API, to feed a dashboard of our own, so not a real issue. When we started 3+ years algo implementing customized feature activation on a license and off-line licensing were not available. But all these have been addresses and now it rocks!