JIRA Service Management vs TOPdesk: Which is best for you?

Jira Service Management and the Atlassian suite of cloud products provide great value for money for an ecosystem of tools which is rich in features and provide many capabilities such as, ITSM in Jira Service Manage, asset management, project management, agile and scrum features within Jira Software.

It's also a pity that we Admins always get to see the content of spaces, because in the HR team we want to have onboarding/offboarding tasks but some of them are confidential and we can't risk having IT or Tech members reading it.

Very customisable to suit any purpose so we can create many branching categories for escalation and redirecting requests

Sometimes i am missing some documentation about certain cases. But overal i can find what i need else i will contact the service desk.