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Josh P.
Advisor, 7 years
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Updated February 10, 2026
Milldesk vs SysAid: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
R$19.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Data Import/Export
4.91
Service Level Agreement (SLA) Management
4.79
Reporting/Analytics
4.75
See All
Inventory Management
4.78
Ticket Management
4.76
Customizable Fields
4.75
See All
Integrations
See All
See All
Pros / Cons
N/A
- SysAid tracks client assets in-depth, it has project management, live chat, and version control, and the security features are reassuring.
- This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
