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Josh P.
Advisor, 7 years
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Updated January 26, 2026
OpsGenie vs PRTG: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$11.55
per month
$179.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Incident Reporting
4.86
Multi-Channel Communication
4.71
Mobile Alerts
4.67
See All
Bandwidth Monitoring
4.83
For MSPs
4.78
Real-Time Monitoring
4.70
See All
Integrations
See All
See All
Pros / Cons
- It’s a reliable and flexible incident management platform that helped improve our response times and on-call coordination.
- I am concerned about what the migration to Atlassian is going to do for the app and the integrations.
Read more
- We've been using it for about 2 years now, and while it has some rough edges on the UI side and the costs add up, it's become an essential tool for our ops team.
- When you use some sensors using a specifically SNMP string and a update arrive, your sensor can be down and you need to rebuild all the sensor again to make it work.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Value for Money
4.3/ 5
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.2/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
