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Josh P.
Advisor, 7 years
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Updated December 14, 2025
Paperpile vs SupportHero: Which is best for you?
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1 million+ businesses helped
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Starting Price
$2.99
per month
$49.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
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Top Rated
Features
Features
Content Management
4.65
Text Editing
4.23
See All
See All
Integrations
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See All
Pros / Cons
- Excellent user experience and customer support!
- At most, it would be that every now and then the ciation is imported incorrectly, but given the multitude of formats that papers come in these days I find that a forgivable fault.
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- We really like the integration with email clients.
- The user interface can be greatly improved.
Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.7/ 5
4.7/ 5
Customer Support
4.7/ 5
4.7/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
