Carecenta 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Carecenta

4.5

(64)

Pricing

Starting at $99.00 per month

About Carecenta

Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's an overview of the notable functionalities provided by Carecenta:

Electronic Visit Verification (EVV): Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature enables caregivers or employees to easily clock in and clock out using their mobile devices or a telephony system, ensuring accurate tracking of work hours.

State Aggregators: Carecenta seamlessly integrates with all State aggregators in the United States and regulatory bodies worldwide, ensuring smooth data exchange and compliance.

Automated Processing of Attendance and Invoicing: Carecenta automates the processing of attendance through electronic timesheets, streamlining administrative tasks. It also includes electronic billing capabilities, simplifying the invoicing process.

Billing: Carecenta supports billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software offers electr...

Carecenta Screenshots

Carecenta Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Startup

$0.00

Plan includes:

$0 Setup Fee
1 User Included
Billing
Electronic Visit Verification (EVV)
Employees
Payroll
Personal Account Executive
Scheduling
Support
Training & Live Support

Professional

$99.00

flat rate, per month

Plan includes:

5 Users Included
$799 Setup Fee
Billing
Electronic Billing
Electronic Visit Verification (EVV)
Employees
Payroll
Personal Account Executive
Scheduling
Support

Enterprise

Pricing available upon request

Plan includes:

Billing
Electronic Billing
Electronic Visit Verification (EVV)
Employees
Multiple Locations
Payroll
Personal Account Executive
Scheduling
Setup Fee Depends on Configuration
Support

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Carecenta Features

Popular features found in Long Term Care
Billing & Invoicing
For Home Care Providers
For Long Term Care
MDS Review
Patient Records Management
Scheduling
More features of Carecenta
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Assessment Management
Attendance Tracking
Automated Scheduling
Calendar Management
Care Plan Management
Charting
Claims Management
Class Scheduling
Client Management
Client Portal
Clinical Care
Clock In/Out
CNA Tracking
Communication Management
Communications Management
Compliance Management
Contact Database
Customer Accounts
Customizable Forms
Customizable Reports
Daily Reports
Data Security
Document Management
Electronic Signature
Employee Management
Employee Portal
EMR/EHR
Enrollments/Onboarding
Forms Management
For Nursing Homes
Geriatric Care
GPS
HIPAA Compliant
Home Health Care Management
Incident Management
Insurance Management
Invoice Management
Meal/Nutrition Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Nursing Forms Tracking
Parent Portal
Payment Processing
Payroll Management
Point of Care System
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Rehabilitation Management
Reimbursement Management
Reminders
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Staff Scheduling
Task Management
Task Scheduling
Third-Party Integrations
Time Tracking by Client
Transaction Management
User Management
Visit Verification
Wait List Management
Workflow Management

Carecenta Integrations

HHAeXchange

Tellus

Viventium Software

CareAcademy

Paychex Flex

Paylocity

See all 12 integrations

Carecenta User Reviews

Overall Rating

4.5

Ratings Breakdown

73%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.4

Functionality

4.5

Shaun D S.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed July 2018

Amazing how this brought us out of the stone age into the now age

HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons:

It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

Sharonda N.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Reviewed March 2024

Awesome Software

I came across Carecenta when my boss decided it was time to change products. Since using Carecenta my experience has been awesome. The caregivers are able to sign in and out with no problem. I'm able to do schedules fast and it even lets me know when a client's authorization has expired. I'm able to send a message to the whole team with a bulk message. Creating invoices and bulk billing is fast and easy. I love how the caregivers location and all signatures are on the time sheets and how easy it is to export payroll. Lastly, their customer support is amazing. Customer support is very prompt and no matter how long it takes for them to resolve your issue they will be there until it's resolved, they are very patient and remain polite the entire time. They go above and beyond for their customers, making sure to leave the customer happy and satisfied with their services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most about Carecenta is the caregivers having the opportunity to use telephony if they have trouble signing in.

Cons:

I have been using Carecenta for almost three months and so far I don't have any cons to report.

Reasons for switching to Carecenta

Careswitch became expensive and caregivers were constantly having problems clocking in/out.

Jeff C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Support lacking

It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working.

Cons:

Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item.

Reasons for choosing Carecenta

Carecenta is a web based mobile login with GPS not an app on the phone.

Reasons for switching to Carecenta

Axis care was making too many changes and its mobile app would stop working. We would need to send instructions how to delete cache on phones ect. This was happening weekly.

Dave M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

Long time customer

We have been with Carecenta since opening our Adult Day Center in 2016. Originally we had to modify the Home Care platform to meet the needs that we had for our Adult Day Center. Despite this, the willingness to work with us and adjust things as needed was outstanding. Customer Service. Since our inception and growth, we have now transitioned to the Adult Day Center platform (which has improved tremendously), and we are very happy. Along the way we received continued EXCELLENT customer service, and we are very happy with Carecenta!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really like the Personalization and Customer Service - outstanding. Whether we needed a modification, training, or problem solving the staff is always responsive. This makes me feel like a valued client!

Cons:

Originally they did not have the Adult Day Center platform that met our needs. Has improved dramatically!

Jovi G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Reviewed June 2025

Good experence

The client scheduling feature in Daycenta is quick, easy to use, and a real time-saver. It keeps everything organized, cuts down on back-and-forth communication, and makes managing appointments smooth and stress-free.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Daycenta is incredibly easy to use, with a clean, no-nonsense interface that gets straight to the point. It streamlines complex processes, eliminates unnecessary steps, and just works—no steep learning curve, no frustrating glitches. What used to take me hours of manual work or troubleshooting is now done in minutes. It’s been a total game-changer for my workflow, saving me time, energy, and a lot of headaches!

Cons:

The scheduling feature in Daycenta is a standout, especially on the client side. While employees have a different interface, the client scheduling tool is clearly designed for efficiency. It simplifies what used to be a time-consuming task, making it easy to set appointments and manage availability with just a few clicks. It’s intuitive, fast, and has saved me a significant amount of time compared to older systems.

Ronak T.

Verified reviewer

Child Day Care Services

2-10 employees

Used daily for more than 2 years

Reviewed June 2025

DAYCENTA USER EXPERIENCE

I HAVE HAD A GOOD USER FREINDLYY EXPERIANCE WITH CRECENTEA EXCEPT FOR WHEN THEY UPDATED MY SYSTEM . I WAS TOLD THERE WOULDBE NO CHANGES AND THERE WERE MANY SIGNIFICATN CHANGES. IT TOOK A LONG TIME TO GET BACK TO WHRE WE LEFT OFF BEFORE CHANGE.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NICLEY ORGANIZED PROGRAM. ALLOWS YOU TO INTUITIVLEY ENTER ANDD RETREIVE CLIENT INFORMATION WITHOUT TRAINING.

Cons:

FUNCTION NAMES SUCH AS REPORT NAMES ARE NOT VERY CLEAR. IT WOUD BE BETTER TO BE ABLE TO SELECT THE FEILDS YOU WANT REPRESENTED IN YOUR REPORTS AND NOT HAVE TO CLICK THORUGH SEVERAL TO SEE IF THE RESULTING DATA IS USEFUL.

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Reviewed July 2025

Thumbs up for Carecenta

Overall, I have truly enjoyed using Carecenta it has been user friendly and I would recommend others to use this platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used Carecenta for managing both employees and clients, I can confidently say this platform has been a valuable asset to our operations. Carecenta offers a user-friendly, all-in-one solution that makes it much easier to handle scheduling, billing, documentation, and communication—everything needed to keep things running smoothly in a care-focused business.

Cons:

I was say the only con at this time would be not being able to reach certain departments over the phone you have to email them.

Kelli Z.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Reviewed May 2025

Awesome product

I love Carecenta. I find it easy to use and very reliable. My first time using the product it was pretty easy to navigate around and become familiar with it fairly quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very accurate and I never experience glitches or issues. It is easy to find tabs that I am looking for.

Cons:

There could be more functions in the clients profiles. Also there could be more spots for emergency contact information.

Sabrina D.

Verified reviewer

Hospital & Health Care