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Caretime vs ShiftCare

Updated January 27, 2026

Caretime vs ShiftCare: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$170.00

per month

$8.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Scheduling
4.43
Electronic Signature
4.19
Employee Management
4.0
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Multi-Location
5.0
Automated Scheduling
4.90
Appointment Management
4.82
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Integrations
CareAcademy
CareAcademy
Stripe
Stripe
QuickBooks Enterprise
QuickBooks Enterprise
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Xero
Xero
Viventium Software
Viventium Software
QuickBooks Online
QuickBooks Online
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Pros / Cons
  • Caretime is very user friendly for Caregivers to clock in and out as well as documentation of visits to clients.
  • Customer support is another major issue — the phone number provided keeps you on hold for more than 10 minutes before disconnecting, and even our caregivers struggle to get through when they need help.
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  • There needs to be a dedicated App for IPhone that allows for simple rescheduling and booking of staff and managing of the business.
  • Too many areas where times are included when adding a shift i.e: billing, client and support worker times - just have all one time as this causes problems.
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
3.9/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad