ContinuLink 2026: Benefits, Features & Pricing

Wondering if ContinuLink is right for your organization?

Our Home Health Care Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ContinuLink

4.1

(58)

Pricing

Pricing available upon request

About ContinuLink

ContinuLink provides Home Care and Home Health EMR software solutions for agencies in the pre and post-acute care market. ContinuLink enables the business of caring and has earned the trust of some of the largest and most reputable agencies across the US. Offering powerful, scalable, enterprise solutions, ContinuLink simplifies processes and creates efficiencies across clinical, financial and back office operations. Our mission is to improve the healthcare experience through the people that deliver care, with unwavering commitment to helping Home Care and Home Health agencies deliver quality of care without compromise.

ContinuLink Screenshots

ContinuLink Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

ContinuLink Features

Popular features found in Home Health Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics
Task Management
Time Tracking by Client
More features of ContinuLink
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Assessment Management
Authorization Tracking
Automated Scheduling
Bed Management
Candidate Profiles
Case List Management
Case Management
Case Notes
Charting
Client Chart Audit Tools
Client Management
Client Portal
Clinical Assessment Tool
Clinical Care
Clock In/Out
CNA Tracking
Communication Management
Customizable Forms
Customizable Reports
Document Management
EHR/EMR Integration
Eligibility Verification
Employee Management
Employee Portal
EMR/EHR
For Home Care Providers
For Long Term Care
Forms Management
Geriatric Care
Goal Setting/Tracking
GPS
Graphical Data Presentation
Group Notes
HIPAA Compliant
Home Health Care Management
Incident Management
Insurance Management
Invoice Management
Level of Care Evaluation
MDS Review
Medical History Records
Mobile Alerts
Monitoring
Multi-Location
Nursing Forms Tracking
Patient Engagement
Patient Intake
Patient Management
Payment Processing
Point of Care System
Progress Notes
Progress Reports
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Referral Management
Rehabilitation Management
Reimbursement Management
Reminders
Role-Based Permissions
Scheduling
Self Payment
Self Service Portal
SMS Messaging
Spend Management
Staff Scheduling
Surveys & Feedback
Task Scheduling
Team Notes
Telemedicine
Third-Party Integrations
Transaction Management
Treatment Planning
User Management
Visit Verification
Wait List Management
Workflow Management

ContinuLink User Reviews

Overall Rating

4.1

Ratings Breakdown

57%

22%

Secondary Ratings

Ease of Use

4.1

Value for money

3.6

Customer support

4.1

Functionality

4.0

Timothy W.

Verified reviewer

Individual & Family Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Extremely Feature Rich HomeCare System

The ContinuLink "Help Desk" is very responsive and competent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is extremely feature rich. The software is configurable to address almost any situation that arises. This is one of many SAAS packages we use across the breadth of our organization. It is on of the handful of systems that affords the ability to essentially keep a local mirror image of our database via SQL Log Shipping. This affords us a tremendously powerful ability to produce management information tailored to our needs.

Cons:

The general ledger module seems overly complex and requires a lot of "care and feeding"

Nell H.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

[SENSITIVE CONTENT HIDDEN] at the Help Desk is the BEST and extremely knowledgable about Continulink

Its a wonderful benefit to have the Help desk help when we need it. New issues arise all the time due to many changes with the Industry and the Software changes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[SENSITIVE CONTENT HIDDEN] at the Help Desk. She is always so helpful and knows so much about Medicare billing and the complex world of Oasis submissions. She really knows her stuff and we are lucky to have her.

Cons:

Can be complicated sometimes. Lots of steps to change a payer. Could make it much easier to have the choice to choose all visit types to change the new payor at once. Not one by one by one. Very time consuming.

mark c.

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

On balance, this is a great value

Previously 2

We actually ran into some financial issues and fell behind in our account. The company could have taken a hard line. They could have threatened to shut us down. They didn't do that. Rather, they worked with us in a professional fashion; helped us work out a plan; and then worked with us during the implementation. They person I worked with was had the above attributes.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 1

Customer support

Previously 1

Functionality

Previously 2

Pros:

very good value for the money. Pretty user friendly. The reports are very self-explanatory. The customer service is good and they do address the issues and do so in a prompt fashion.

Cons:

I wish they had a phone app. Also, it would be good if they had API so that third party applications could integrate.

Erika U.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

[SENSITIVE CONTENT HIDDEN] is amazing

ContinuLink isn't necessarily the most user-friendly/intuitive program. However, once trained appropriately it does the job well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly, working with [SENSITIVE CONTENT HIDDEN] was the best part of working through this transition in Electronic Visit Verification. She was able to answer questions quickly and concisely, and followed through effectively and efficiently.

Cons:

This is not the fault of the designers - it would be nice, however, to have access to some items on a Business Unit level without having to go to the Administrators.

Joey H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

ContinuLink

Overall we have been able to streamline many processes. I have been able to customize the software to help compliance with supervisory visits, Non Coverage/Discharge notices and documentation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros - Awesome tech support team. [SENSITIVE CONTENT HIDDEN] (sorry if I missed anyone) are always helpful. [SENSITIVE CONTENT HIDDEN] helps me the most and is able to explain things to help me understand the product.

Cons:

Once a schedule processes or a missed visit is placed, you are unable to edit the visit.

Tina H.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Tellus Introgation with [SENSITIVE CONTENT HIDDEN] at Complia Health

[SENSITIVE CONTENT HIDDEN] was my contact at Complia Health and she was very informative and easy to deal with. She made the transition goes very well. Was always available when I needed her and answered all my questions. Training with her was very informative.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

[SENSITIVE CONTENT HIDDEN] made this transition very smooth and easy. I would not hesitate to work with her in the future.

Cons:

Nothing really, we had to introgate with Tellus

Eman R.

Verified reviewer

Staffing and Recruiting

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Billing software

I have been using the Continulink since 2010 and I love the system. If there is an issue I enter a ticket in and my issue is resolved almost the same day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We work in one system, scheduling, invoicing, payment application , aging. We do not have to use multiple system to complete a task or to research.

Cons:

Not a thing, I have used many software for Billing and Continulink is the easiest system to navigate.

Mary L.

Used unspecified for unspecified

Review source

Reviewed January 2013

Excellent product for adult home health agencies that provide therapy and nursing. For Pediatric only agencies, you will be heavily persuaded to sign up with them promising how great their product translates to you. After I signed a contract I found out they have no clients that are pediatric only. The minute you are not satisfied they will ignore your calls and cover their bases by the contract. No backing out what so ever and then you owe thousands more for training you were told would be covered. Legally they are covered, so no legal action can take place on your end as a consumer.

Ratings Breakdown

Ease of use

Customer support

Functionality

Vendor Response

ContinuLink strives to meet the needs of all of our customers, and understands that each organization has unique business needs and mixes. As such, our sales team as a practice will run scenarios of business mixes to demonstrate the full functionality of our system to prospective customers during the sales process. As with any new system implementation there will be the need to modify existing business processes and Customer's must be willing and prepared to embrace change, especially if it improves efficiency and productivity; to obtain these benefits, the Customer must be prepared to be trained according to our time tested curriculum and best practices. We sincerely tried to meet this customers every request as we do with all of our customers; We never want to lose a customer, especially one that views our software as excellent in the home health space. However, training is an integral part of a system implementaton process and there must be a customer commitment to participate in the training without rescheduling, missing and canceling virtually every training session we tried to deliver and yet expect to know how to operate a sophisticated system.

Replied February 2013

Tauri B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

More glitches than any other system I have ever used.

Absolutely awful. I beg my boss to get rid of this software almost every day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A lot of features that are super helpful if they actually work.

Cons:

SO. MANY. GLITCHES. deletes info from care plans constantly. Seems like we are always finding missing information and content that was already placed in the plans of care. (if not more than once)

Erin D.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

Use for scheduling and billing of our clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Use C-Link to schedule our employees with our clients as well as keeping client records and information. Reporting works well!

Cons:

Customer service can tend to be slow, we have had a few hiccups but have been working with C-link now for going coming up on four years. Works well for our current needs.

Showing 1 - 10 of 58 Reviews

See All Reviews