Metrics that Matter 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Metrics that Matter

4.6

(11)

Pricing

Starting at CA$17,000.00 per year

About Metrics that Matter

Metrics That Matter is a cloud-based solution that helps midsize to large businesses measure learning and development programs through evaluation methods to improve employee performance. Key features of the platform include social learning, learning paths and tracks, asynchronous/synchronous learning, talent management integration and learner portal.

Metrics That Matter includes learning modules that allow enterprises to build custom courses for providing training to employees and managers. It uses predictive and descriptive-analytical methodologies to help firms gain insights into effective learning programs and incorporate them with existing modules. Additionally, its dashboard helps visualize reports based on multiple metrics including predicted cost-benefit ratios and performance trends to streamline the decision-making process.

Metrics That Matter enables users to build SmartSheets for collecting information from all stakeholders and facilitate data interpretation. Pricing is available on request and support is extended via documentation, phone, email and online helpdesk.

Metrics that Matter Screenshots

Metrics that Matter Pricing and Plans

Starting price: CA$17,000.00 per year

Free Trial

Free Version

Basic

CA$17,000.00

usage based, per year

No plan information available

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Metrics that Matter Features

Popular features found in Learning Management System
Assessment Management
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Certification & Licensing
Gamification
Learner Portal
Learning Paths/Tracks
Mobile Learning
SCORM Compliance
Synchronous Learning
Training Management
More features of Metrics that Matter
Academic/Education
API
Corporate/Business
Course Management
Customizable Branding
Customizable Reports
Dashboard
Data Import/Export
eLearning Companies
Employee Management
Employee Onboarding
Employee Profiles
HR Management
Learning & Development
Learning Management
Microlearning
Multi-Language
Multi-User Collaboration
Performance Management
Performance Metrics
Real-Time Reporting
Recommendations
Reminders
Reporting/Analytics
Reporting & Statistics
Single Sign On
Skills Assessment
Surveys & Feedback
Tests/Assessments
Third-Party Integrations
Training Companies

Metrics that Matter Integrations

Canvas

Blackboard

Cornerstone

Metrics that Matter User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

36%

Secondary Ratings

Ease of Use

4.4

Value for money

4.7

Customer support

4.9

Functionality

4.5

Belle S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

Great Reporting

It was good but not perfect.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

MTM have us an anonymous feel for our students to complete evals, wherein this evals gave us an assessment for our instructors and improve future training. Their customer service is a 5 as they reply quickly and solve issues in time.

Cons:

ease of use. Menu are hard to find most especially for new users. sometimes slow to load.

Jennifer B.

Computer Networking

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Best software on the market for Learning Analytics

We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.

Cons:

The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year.

akram a.

Verified reviewer

Information Services

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed October 2021

Good experience and it's easy to support our business needs

it's very good experience , and i see that MTM meets our business needs , that way we maintain our Business with MTM .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Data analysis , students feedback easily to see ,

Cons:

we prefer dashboard that summarize instructor performance rate within the year , also to activate notification dedicated for instructors with low rate as reminder

Reasons for choosing Metrics that Matter

meets our needs

Louis J.

Verified reviewer

Facilities Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed October 2021

JCI Manager's Review

I really like using this tool and the working relationship I have with the MTM staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can farm the data provided to get to ROI, asses instructors performances, and judge if course material is relevant.

Cons:

Sometimes it is difficult to get to data you like to find. Also, MTM at times puts all the companies data together, vice separating it by region or field.

Paul B.

Medical Devices

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed December 2018

A well-designed and well-supported platform based on solid science

We have streamlined training and improved its value to new hires by removing "low impact" modules and replacing them with what the team truly needed. We monitor learning scrap and NPS and this has helped us thin out our offerings to maximize the return on training $$.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed a common and consistent way to measure Sales Training Effectiveness over time. MTM solved the problem of multiple paper surveys (which ended up in drawers) and yielded data and insights supporting changes to our training within the first 8 months of data collection. It's become a valuable tool for all classroom training and is now considered a requirement for any training conducted.

Cons:

In some cases, it's a little too powerful - the reporting options and complexity were overwhelming at first, but we have settled into regular, consistent reporting that works now for both the training delivery team and for reporting results and recommendations to management

Nataliya L.

Verified reviewer

Education Management

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed July 2019

MTM. Pros and Cons.

In brief, it's positive experience. Thanks for your cooperation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our company has 2 main pros: 1) Courses quality reports. It's highly important for us to understand how useful vendor trainings are for our customers and is there a point to cooperate with this or that instructor. 2) Digital certificates for course completion which are provided by some vendors is also useful MTM feature. Especially in terms of time economy.

Cons:

Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.

Reasons for choosing Metrics that Matter

MTM is the only product we have ever used.

Vinod R.

Computer Networking

10000+ employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Great Application

Overall experience is been awesome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user friendly. It has lot of different options for generating the reports.

Cons:

It's little slow to update the details and also while loading the information.

Barry T.

Verified reviewer

Information Technology and Services

11-50 employees

Used other for more than 2 years

Review source

Reviewed July 2019

MTM

Staff always ready to help, even when it is beyond their scope they still assist

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great software to get what you need for Microsoft MCT's !

Cons:

Everything worked well and support helps when you get stuck

Andrew P.

Verified reviewer

Education Management

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed May 2019

Metrics that Matter by Explorance_Review

Good once you understand the system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to see reports quickly and easily

Cons:

A little difficult to use on my own rep was a star

Alejandro F.

Verified reviewer

Telecommunications

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed August 2019

Perfect Client attention

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The good client attention. It was very quickly.

Cons:

When you have to change your data email, you must speak with the support mandatorily. I had to do that, by this way.

Showing 1 - 10 of 11 Reviews

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Metrics that Matter 2026: Benefits, Features & Pricing

Overview

About Metrics that Matter

Metrics that Matter Screenshots

Metrics that Matter Pricing and Plans

Metrics that Matter Features

Metrics that Matter Integrations

Metrics that Matter User Reviews

Other Top Recommended Learning Management System Software

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